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Austin Air Healthmate HM-400
 
 

Austin Air Healthmate Air Purifier

Austin Air Healthmate Air Purifier - Sandstone

Austin Air Healthmate Air Purifier - White

Austin Air Healthmate Air Purifier - Black

Austin Air Healthmate Air Purifier - Silver

Austin Air Healthmate Air Purifier - Midnight Blue

 
 
 
Price: $538.99
 
 
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  • Product Overview

    It’s easy to see why the Austin Air Healthmate Air Purifier has earned the title of “America’s Favorite Air Cleaner” year after year and is renowned for its reliable protection against everyday air quality problems. Using multi-stage HEPA and carbon filtration, the Austin Air Healthmate removes symptom-triggering allergens, odors, and chemicals from large spaces up to 1,500 square feet.


    The Austin Healthmate:

    • Removes dust, pollen, tobacco smoke, chemical vapors, gases, viruses, bacteria, and more
    • Is ideal for allergy- and asthma-sufferers and those who have chemical sensitivities
    • Features a 360-degree filtering system that draws air in from all sides of the unit and passes it through a 4-stage filter for the most thorough air filtration
    • Traps 99.97% of airborne particles as small as 0.3 microns and 95% of particles that measure 0.1 micron and smaller
    • Needs a filter replacement only once every 5 years, making it an economical choice
    • Requires minimal maintenance, just periodic vacuuming of the steel outer housing to ensure optimal airflow and a good wipe-down to keep the surface sparkling clean

    Great for Allergy- and Asthma-Sufferers

    The Austin Air Healthmate Air Purifier—also known as the Austin Air HM400 Air Purifier—uses Austin Air's signature 360-degree progressive filtering system to remove the most symptom-aggravating allergens, odors, and chemicals from your home. With steady use, you may see a reduction in your allergy, asthma, and multiple chemical sensitivity (MCS) symptoms or even eliminate them all together.

    Every minute, the system pulls in room air from all sides of the air cleaner. Air passes through a 4-stage HEPA/carbon combination filter and is blown back out into your room using the Clean Air Pocket vent. This extensive filtration system cleans your air faster and more efficiently than conventional air purifiers, which means quicker relief from your symptoms.

    The Healthmate Air Cleaner 4-stage combination filter includes:

    • PERMAFILT Pre-Filter - During stage 1, air passes through a cotton PERMAFILT pre-filter, which captures particles easily seen by the naked eye, such as large dust and pet dander particles.

    • Medium Particle Filter - Next, a medium particle filter traps small- to medium-size allergens, such as mold, pollen, and dust mites.

    • Carbon Blend Filter – Next, air moves through a 15-pound carbon and natural zeolite filter where odors, chemicals, gases, fumes, and VOCs are absorbed and locked away.

    • Medical-Grade HEPA Filter - Lastly, air glides through 60 square feet of true medical-grade HEPA (High Efficiency Particulate Air) material where it is scrubbed free of harmful bacteria and viruses as well as smaller pollen, mold, pet dander, dust, and ragweed particles.

    Overall, this long-lasting combination filter eliminates 99.97% of airborne pollutants that are 0.3 microns and larger, 95% of particles that measure 0.1 micron and smaller, and more than 3,000 types of toxic gases and odors. You'll rest easy knowing that you and your family are breathing the cleanest air possible.

    Durable and Efficient Construction

    Made in the USA

    Made in the USA, the Austin Air Healthmate Air Purifier is constructed with sturdy, long-lasting components that boost efficiency and energy savings. These include an energy-efficient Permanent-Split Capacitor (PSC) motor, a powerful centrifugal fan, and an all-steel outer body. The long-life PSC motor is rated for continuous use at high RPMs and is mounted on shock absorbers to minimize noise. When running, the Healthmate motor draws less current and reduces your operating costs by 50% when compared to other air purifiers.

    Additional Features

    • Easy Controls - Choose from 3 purification speeds using the simple manual knob control.

    • Smooth-Roll Casters - Roll your air purifier from spot to spot for clean air throughout your home.

    • Independently Tested - Like all Austin Air Purifiers, the Healthmate has been independently tested for filtration effectiveness by third-party and U.S. government labs.

    • Easy Filter Changes - Just remove the bottom cover of the air purifier to access the old filter and drop a new one in.

    Summary

    The Austin Air Healthmate helps reduce your chronic allergy, asthma, and MCS symptoms, creating a healthier environment for you and your family.

    What Customers Love

    • Easy to Use - No complicated control panels, the Healthmate includes 1 manual knob control to control your fan speed and turn the unit on and off.
    • Long-Life Filter - The combination HEPA/carbon filter needs to be replaced only once every 5 years under typical use to help save you money on costly filter replacements.

    Things to Consider

    • Chemical Removal - Consider whether you need a higher level of chemical filtration. The upgraded Austin Air Healthmate Plus blends potassium iodide into the carbon filter to remove heavier chemicals such as formaldehyde.

    Need more information on this model? Read our Austin Air Healthmate Review.

    Manufacturer's Warranty

    5-Year-Mechanical; 5-Year-Pro-rated-Filter warranty

    Manufacturer's Literature

    Owner's Manual
    Owner's manual for the Austin Air Baby's Breath Air Purifiers.
    Austin Air Purifier Filter Change Instructions
    Easy, step-by-step instructions for changing your Austin Air purifier filter.

    What's In The Box?

    • Austin Air Healthmate HM400 Air Purifier
    • Casters
    • Owner's Manual
  • Specifications

    Manufacturer-Suggested Room Size1500 sq. ft.
    Recommended ForAllergies, Asthma, Multiple Chemical Sensitivity, Odor & Chemical, Smoke
    Best FitIdeal for allergy- and asthma-sufferers and those who have multiple chemical sensitivities
    Height23 in.
    Width14.5 in.
    Depth14.5 in.
    Weight47 lbs.
    Filtration SystemCarbon Filter, 15 lbs. activated carbon and zeolite, HEPA Filter, 60 sq. ft. of true medical-grade HEPA, Pre-Filter, Large particle pre-filter
    Pre-Filter TypeLarge particle pre-filter
    HEPA Filter Type60 sq. ft. of true medical-grade HEPA
    Amount of Carbon15 lbs. activated carbon and zeolite
    Number of Filters to Change1
    Pre-Filter5 years
    HEPA Filter5 years
    Carbon Filter5 years
    Number of Fan Speeds3
    Amount of Air Moved (Max CFM)400 CFM
    Minimum Noise Level50 dB
    Maximum Noise Level66 dB
    ControlsManual
    Filter Change IndicatorNo
    Programmable TimerNo
    Remote ControlNo
    CastersYes
    ColorBlack, White, Silver, Tan, Blue
    Amperage1.3 Amps
    Minimum Wattage56 W
    Maximum Wattage115 W
    Voltage110-120 V
    Energy StarNo
    Ozone EmissionNone
  • Frequently Asked Questions

    How do I change my Austin Air filter?

    Changing the filter on your Austin Air purifier is fairly easy. To access the filter, remove the screws on the bottom of the unit along with the bottom cover. Remove and discard the used filter and install the new filter.

    I'm thinking of buying this for a small bathroom area that gets high traffic use and will not accommodate a ceiling fan. Will this work in a space that small?

    The Austin Healthmate Air Purifier will treat and clean the air in spaces as large as 1,500 square feet. At only 14.5 x 14.5 inches square, and 23 inches tall, it doesn't require a lot of room. To achieve its high-quality air filtration, the Healthmate has a powerful fan that can move up to 400 cubic feet of air per minute. On high speed, there may be a noticeable air current from the machine in your small space. Care should be taken to ensure that the air intake and exhaust vents are not obstructed by objects such as towels or clothing.

    As with all electrical appliances, if you use the air purifier in areas where exposure to water is possible, you should exercise caution. Plug this unit into a GFI circuit for safety. Additionally, protect the air purifier from water splashes, which can damage interior components and the control panel.

    How much does it cost to run one of these yearly for a residential home? Please include how much filters will cost as well.

    The Austin Healthmate uses between 56 and 115 watts of electricity, depending on the fan speed. If it runs for 24 hours a day on low speed, it would use 490 KWH of electricity in a year—which equates to $59 per year at 12 cents per kilowatt hour. On high speed, it would be about twice that. Electricity prices vary, so please check your local costs for comparison. Replacement filters are available here. The current price is $214.99 each, including free shipping; this is equivalent to $43 per year for the filters (prices subject to change). This places the Austin Healthmate among the best performing air purifiers in terms of total operating costs.

    I understand that the filter in the Austin Air Healthmate Air Purifier lasts for 5 years under normal circumstances. Is it necessary to change the pre-filter before that time, and how will I know when to change the filters?

    Yes, typically you need to change the filter every 5 years under normal residential use. If you run the unit 24 hours a day, then change the filter every 2-3 years. If you run the unit 8 hours a day, then it should be changed every 4-5 years. It's not necessary to change the pre-filter until you change the filter itself.

    What is your return policy?

    We offer a 30-Day Money-Back Guarantee on all of our products. If you are not satisfied with your purchase for any reason, simply return the product to us within 30 days and we will process your refund. For policy details and exclusions, please read our full Return Policy

    What is your shipping policy?

    Standard shipping (3-6 business days) is free to the lower 48 states.

    Expedited shipping is available for select products. Shipping to Hawaii, Alaska, and Canada may incur an additional fee, depending on the items ordered. With the exception of Canada, we do not currently ship to international locations. Items typically ship 1-2 days after you place your order. For more information, visit our Shipping and Delivery page.

    What types of payment methods do you accept?

    We accept Visa, MasterCard, American Express, Discover Card, and Diners Club credit cards. Additionally, you can checkout using PayPal.

    As a Sylvane shopper, you can purchase with confidence knowing that your information will always remain confidential and secure at all times. Our website is tested daily for security flaws by a well-known third-party security firm. It also meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities Test.

    After I place my order, when will my credit card be charged?

    Your credit card will be charged when your order is shipped.
    Want to submit an FAQ? Hold tight. We're enhancing this section to make it even more useful for you. Feel free to call us at 1-800-934-9194 for answers to any product-related questions.
  • Reviews

    View All Austin Air Healthmate Air Purifier Reviews

    REVIEW SNAPSHOT®

    by PowerReviews
    Austin Air Healthmate Air Purifier
     
    4.5

    (based on 34 reviews)

    Ratings Distribution

    • 5 Stars

       

      (23)

    • 4 Stars

       

      (8)

    • 3 Stars

       

      (1)

    • 2 Stars

       

      (2)

    • 1 Stars

       

      (0)

    86%

    of respondents would recommend this to a friend.

    Pros

    • Attractive (4)
    • Good price / value (4)
    • User friendly (4)

    Cons

    • Loud (5)

    Best Uses

    • Anywhere (5)
      • Reviewer Profile:
      • Quality oriented (7)
      • Primary use:
      • Personal (7)

    Most Liked Positive Review

     

    Just what I was looking for!

    I wish I had discovered your product five years ago. I love the fact it covers 1500 square feet. I presently have 11 air cleaners at home and at the office, often in...Read complete review

    I wish I had discovered your product five years ago. I love the fact it covers 1500 square feet. I presently have 11 air cleaners at home and at the office, often in open areas. One Healthmate will replace several of my present air cleaners. The unit is quiet and attractive. My wife let me put it in the living room, and that's no small task. She is picky, picky, picky.
    I bought a second unit for my daughter so my grandsons aren't contaminated by her dogs. The fact the filter lasts 5 years is the only way to go with her. She's not into routine maintenance. The rollers are neat and allow you to cover the whole house, even a large house like ours. The rollers were even attached upon arrival. Just take the unit out of the box, turn it on and your up an running. The 360 degree air intake is a neat feature that my other air cleaners do not have. The air return is powerful, yet easily positioned so as not to cause problems. I also like the fact the unit is quiet and does not use excessive amounts of electricity. This is important since most my air purifiers are left running for twenty-four hours per day. In reading the filter specs, I was amazed at the length Austin went to in order to provide pure air. I don't remember seeing such extensive filtration, especially at such a reasonable price. Both units I ordered arrived within a day or two. That was important and unusual. I had a question on registration and called the company. A person answered immediately, was very easy to understand, and answered my question in a polite and knowledgeable fashon. My current thinking is that I need a third unit for the office.

    VS

    Most Liked Negative Review

     

    Did Not Last Very Long

    This purifier generates three different levels of white noise, depending on which of three settings you use. It's quiet on the first setting but the 2nd and 3rd highest are nice for masking background...Read complete review

    This purifier generates three different levels of white noise, depending on which of three settings you use. It's quiet on the first setting but the 2nd and 3rd highest are nice for masking background and outside noise when you need to sleep without interruption.

    Unfortunately, my HM 400 developed a minor rattle after about three years of moderate use. I didn't use it every day, nor did I run it at top speed very often. I was going to send it back for warranty repair, but the noise was only intermittent and ultimately went away after a short while. Meanwhile, the power cord frayed because there was no rubber shield around where the cord came out of the cabinet. Very poor design!

    Anyway, after 7 years of light use, the motor is now not working properly at all - it starts out normally but after a minute or so, it begins to vary speed until it slows down and stops working. I am very disappointed in the poor quality of this machine. I took very good care of it, keeping it clean and replacing the expensive ($200) filter when it needed one. This thing should not have failed, considering how expensive it was and all the good press about it.

    Be warned - if you buy one and it breaks, you have to ship it back to Buffalo, NY. Austin is not clear about whether you have to pay the shipping and insurance even when you are within the warranty period, so get something in writing before you ship it back. In any case, you are risking your money if you buy one - you cannot assume you will get a quality product.

    Reviewed by 34 customers

    Sort by

    Displaying reviews 1-10

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    3.0

    Does a fine job but MUCH TOO LOUD!!!

    By 2Noisy4ME

    from Wells, Maine

    About Me Quality Oriented

    Verified Reviewer

    Pros

    • Attractive Design
    • Long life
    • User friendly

    Cons

    • Loud
    • Pricey

    Best Uses

    • Anywhere
    • If Noise Doesn't Matter

    Comments about Austin Air Healthmate Air Purifier:

    Open concept, small house, the Health Mate located downstairs because much too loud [even on LOW] for upstairs where bedroom is. We almost never run unit higher than LOW setting due to the noise level. Unit seems to do a good job but it's just TOO LOUD!

    • Primary use:
    • Personal

    (0 of 1 customers found this review helpful)

     
    4.0

    Recent purchase.

    By Dick

    from Southern California

    About Me Quality Oriented

    Verified Buyer

    Pros

    • User friendly

    Cons

    • Loud

    Best Uses

    • Anywhere

    Comments about Austin Air Healthmate Air Purifier:

    Good service. Fast delivery. Easy to move about.
    Have not had long enough to rate performance, but
    so far seems to be doing a satisfactory job.

    • Primary use:
    • Personal
     
    4.0

    Screw Loose

    By Amgumby2

    from Florida

    About Me Quality Oriented

    Verified Buyer

    Pros

      Cons

      • Loud

      Best Uses

        Comments about Austin Air Healthmate Air Purifier:

        There is a loose screw that is inside the unit that rolls around when the unit is on. Note sure where the screw came from.

        • Primary use:
        • Personal
         
        5.0

        Great Bang for the Buck

        By Thorne Melcher

        from Sandy Springs, GA

        About Me Quality Oriented

        Verified Reviewer

        Pros

        • Affordable
        • Attractive Design

        Cons

        • Loud

        Best Uses

        • Allergies

        Comments about Austin Air Healthmate Air Purifier:

        I have several cats and have a few friends who are very allergic, and I purchased an Austin Air in hopes of reducing the amount of allergens in the air in my apartment (in addition to providing generalized reduction of germs and pollutants). A friend came by last night and had a significantly reduced reaction, so I think it's safe to say it works as advertised.

        My only real complaint is that on medium or high, it is quite loud, to the point that you won't want it running that high if you're, say, watching television in the same room.

        It's also worth noting the unit is potentially much heavier than you expect, but it includes wheels for easy movement around.

        • Primary use:
        • Personal
         
        4.0

        Already told my daughter to get one!

        By Jack the sneezer

        from Sagebrush land

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Affordable

        Cons

        • Loud

        Best Uses

        • Anywhere

        Comments about Austin Air Healthmate Air Purifier:

        I got my air filter to help with sever allergies. It is amazing what a great difference this makes for me. I sleep better, my sinuses are clear, eyes are not itchy, no sneezing. Amazing! It is louder than I like but for the relief I get I can live with that. Great improvement for my health!

        • Primary use:
        • Personal

        (2 of 3 customers found this review helpful)

         
        4.0

        Well worth the price

        By Randy

        from Marysville, WA

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Affordable
        • Attractive Design
        • Quiet
        • User friendly

        Cons

          Best Uses

          • Anywhere
          • Bedroom

          Comments about Austin Air Healthmate Air Purifier:

          We are very happy with our air filter, it has helped to eliminate the effects of allergens on my wife's lungs.

          • Primary use:
          • Personal

          (4 of 4 customers found this review helpful)

           
          5.0

          Just what I was looking for!

          By WKRP

          from Buffalo MO 65622

          About Me Quality Oriented

          Verified Reviewer

          Pros

          • Affordable
          • Attractive Design
          • Long life
          • Quiet
          • User friendly

          Cons

            Best Uses

            • Anywhere
            • Asthma Control
            • Larger Rooms
            • Living Room

            Comments about Austin Air Healthmate Air Purifier:

            I wish I had discovered your product five years ago. I love the fact it covers 1500 square feet. I presently have 11 air cleaners at home and at the office, often in open areas. One Healthmate will replace several of my present air cleaners. The unit is quiet and attractive. My wife let me put it in the living room, and that's no small task. She is picky, picky, picky.
            I bought a second unit for my daughter so my grandsons aren't contaminated by her dogs. The fact the filter lasts 5 years is the only way to go with her. She's not into routine maintenance. The rollers are neat and allow you to cover the whole house, even a large house like ours. The rollers were even attached upon arrival. Just take the unit out of the box, turn it on and your up an running. The 360 degree air intake is a neat feature that my other air cleaners do not have. The air return is powerful, yet easily positioned so as not to cause problems. I also like the fact the unit is quiet and does not use excessive amounts of electricity. This is important since most my air purifiers are left running for twenty-four hours per day. In reading the filter specs, I was amazed at the length Austin went to in order to provide pure air. I don't remember seeing such extensive filtration, especially at such a reasonable price. Both units I ordered arrived within a day or two. That was important and unusual. I had a question on registration and called the company. A person answered immediately, was very easy to understand, and answered my question in a polite and knowledgeable fashon. My current thinking is that I need a third unit for the office.

            • Primary use:
            • Personal

            (0 of 1 customers found this review helpful)

             
            4.0

            So Far So Good

            By Julie

            from USA

            Comments about Austin Air Healthmate Air Purifier:

            After doing a good amount of research I settled on the Austin Air. It seems to be doing the job I bought it for to reduce odors and pollen in our lower level. Happy with purchase. I only wish it wasn't so gigantic. It is VERY loud on high so we only run it at that speed overnight when necessary.

            (1 of 1 customers found this review helpful)

             
            5.0

            Excellent Product

            By Andrew

            from USA

            Verified Buyer

            Comments about Austin Air Healthmate Air Purifier:

            Upon receiving the product, I unpacked it from the box and was able to get it up and running in less than 1 minute. In addition, it purifies the air really well, removing dust from my cramped studio apartment. This makes a great purifier, especially if you do not have any windows in your apartment. It works well, and on the lowest settings, is very quite. It definitely is well worth the purchase. In addition, Sylvane hooked me up with a 10% discount, which helped my student budget. Thanks Sylvane and Austin Air!

             
            5.0

            Simple

            By Paul R. Coutu

            from USA

            Verified Buyer

            Comments about Austin Air Healthmate Air Purifier:

            I wanted a well built, simple machine. This product is exactly that. Plug it in and select the power level. However, it's hard to assess any air purifier's efficiency. It does seem that the air is cleaner but how do you really know?

            Sylvane was a pleasure to work with...from ordering to delivery - absolutely smooth.

            Displaying reviews 1-10

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