Austin Air Purifier - Healthmate (HM400)
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Product Overview
It’s easy to see why the Austin Air HealthMate (HM-400) air purifier has continually earned the title of “America’s Favorite Air Cleaner” year after year and has consistently been known to provide the best overall protection against everyday air quality problems. With a 360-degree filtration system, more than 60 sq. ft. of True Medical Grade HEPA, and 15 lbs. of activated carbon, the HealthMate removes a wide range of indoor air impurities to leave you with nothing but clean, fresh air. The unit:
- Removes dust, pollen, tobacco smoke, chemical vapors, gases, viruses, bacteria, and more.
- Is ideal for allergy- and asthma-sufferers and those who have chemical sensitivities.
- Features a 360-degree progressive filtering system that draws air in from all sides of the unit and passes it through a 4-stage filter for the most thorough air filtration.
- Traps 99.97% of particles sized down to 0.3 microns and 95% of particles that measure 0.1 micron and smaller.
- Generally requires a filter replacement once every 5 years.
- Needs very minimal routine maintenance.
- Is backed by one of the most comprehensive warranty packages in the air purification industry.
Read our detailed Austin Air HealthMate Review.
Filtration Technology
The HealthMate (HM-400) produces nothing but clean, purified air using a 360-degree filtering system. This means that air surrounding the unit is drawn in and passed through the internal filter from all sides. As a result, you’ll get quicker relief because clean air is delivered faster and more efficiently than other air purifier models that pull in air from just one side.
At the heart of every HealthMate air cleaner is a cylindrical-shaped, 4-stage air filter. During stage 1, air passes through a thin cotton “Permafilt” pre-filter, which removes particles easily seen by the naked eye such as large dust and pet dander particulates. Aside from removing larger particles, this permanent pre-filter works to extend the life of the 3-stage filter it surrounds. During stage 2, air passes through a medium particle filter where small- to medium-sized particles such as mold spores and pollen are removed. The stage 3 filter consists of an impressive 15-lb. mixture of odor-absorbing carbon and natural zeolite.
Activated carbon removes chemical, gas, and odor molecules by absorbing them and locking them permanently inside its porous material. The mineral zeolite aids in this process by absorbing heavier toxic vapors and fumes such as those stemming from ammonia, sulfuric acid, and formaldehyde. In the final stage, air passes through 60 sq. ft. of True Medical-Grade HEPA material to rid itself of harmful, disease-causing microorganisms like bacteria and viruses. Every minute, more than 250 cubic feet of air passes through this 4-stage combination filter. When the filtering job is done, the now-clean air is blown back out of the unit through an output vent located in the upper portion of the air cleaner.
By forcing the air through 4 different types of filtration media, this Austin Air purifier effectively eliminates 99.97% of all airborne particles larger than 0.3 microns as well as 95% of particles that are 0.1 micron and smaller. In addition, the air cleaner is efficient in removing more than 3,000 types of toxic gases and odors. All of these airborne irritants are notorious for aggravating allergy symptoms, asthma conditions, and chemically sensitive disorders. Regular use of the HealthMate will reduce the severity of your symptoms and may even eliminate them all together.
Durable Construction and Easy-To-Use Controls
The Austin Air HealthMate air cleaner features all-steel body construction, an energy-efficient PSC (Permanent-Split Capacitor) motor, and a high-powered centrifugal fan. The solid steel body has been intricately welded together to prevent any loud rattling noises caused by the motor’s vibration. The long-life PSC motor is rated for continuous use at high RPMs. As an added benefit, the motor draws less current when it’s running and costs approximately 50% less to operate than other air purifier motors. The fan uses centrifugal force to move air through the filter and out of the unit quickly. It is equipped with 3 speed settings. Switching between low, medium, and high purification fan speeds is as easy as turning the manual knob on the front of the unit to the appropriate number (1 is for low, 2 is for medium, and 3 is for high). When the unit operates on the highest setting, it can purify an area sized up to 1,500 sq. ft.
Filter Replacement
The HealthMate HEPA/Carbon filter generally needs to be replaced once every 5 years under normal residential use. The permanent pre-filter never needs to be replaced, only vacuumed occasionally to remove large particles that could be blocking the material. Many other air purifiers require you to change filters every few years and even every few months. The extremely low frequency of filter changes – combined with the reasonable cost of the unit – makes the Austin Air HealthMate one of the most economical air cleaners to purchase and operate today.
Minimal Maintenance
The HealthMate requires very little upkeep and maintenance. From time to time, you might have to remove any dust that has accumulated on the unit’s steel housing. This should be done to ensure that nothing is blocking it and thus, reducing the effectiveness of the 360-degree air intake system. Clean the housing with the brush attachment of a vacuum cleaner. Other surfaces can be cleaned gently with a soft, damp cloth.
Independently Tested For Effectiveness
The HealthMate’s filtration power is continually tested and confirmed by independent third-party and U.S. government laboratories. Extensive tests are conducted to evaluate the air flow rate, air flow design, and effectiveness in removing vapors, gases, and particles of all sizes. Therefore, you can be assured that each HealthMate air purifier provides the same effective filtration performance.
Warranty and Guarantee
This air purifier carries one of the most comprehensive warranty packages in the indoor air quality industry. Under its 5-Year Mechanical Warranty, the air cleaner is warranted to be free of defects in material and workmanship for 5 years from your date of purchase. In addition, Austin Air provides a 5-Year Pro-Rated Filter Warranty for all of its units. You will be eligible to receive a discount on filter replacement costs. To top off the package, each unit is sold with a 30-Day Money-Back Guarantee. If you are unsatisfied with the performance of your air purifier for any reason, you can return it within 30 days for a full refund, and with no questions asked.
Product Specifications
- HEPA Filter : Yes
- Electrostatic Filter : No
- Other Particle Filter : Yes
- Carbon Filter : Yes
- Amount of Carbon : 15 lbs.
- Washable Filter : No
- Number of Filters to Change : 1
- Average Frequency of Filter Changes : 5 years under normal residential use
- Max Room Size (sq ft) : Up to 1,500 sq. ft.
- Dimensions (WxDxH) : 14.5 in. W x 14.5 in. D x 23 in. H
- Weight : 45 lbs.
- Casters : Yes
- Number of Fan Speeds : 3
- Amount of Air Moved (Max CFM) : 75 CFM (Low); 200 CFM (Medium); 400 CFM (High)
- Clean Air Delivery Rate (CADR) : Not Rated
- Noise Level : 50 dB (low); 55 dB (medium); 66 dB (high)
- Remote Control : No
- Filter Change Indicator : No
- Amperage : 1.3 Amps
- Watts : 56 W (Low); 83 W (Medium); 115 W (High)
- Voltage : 120 VAC
Manufacturer Warranty
5-Year Mechanical Warranty
5-Year Pro-Rated Filter Warranty
30-Day Money-Back Guarantee
Reference Materials
HealthMate Owner's Manual
(Adobe PDF)
Includes product information, instructions, installation tips, and warranty information.
Customer Reviews
Average User Rating:
(5 customer reviews) -
Write a Product Review

Thrilled with my HealthMates
Reviewed by: Kurt on 2008-11-07
I purchased two (2) Healthmate 400 Air Purifiers from Sylvane about two months ago and am absolutely thrilled with them. When I ordered the items, I was having problems with the internet, so I called and spoke with one of your friendly and courteous representatives. She walked me through every step of the purchase process, making in incredibly painless.
I received my Healthmates in about four business days. They were very thoughtfully packaged and came out of the box in pristine condition. The minute I plugged the Healthmates in, I could see them working to suck in everything in sight! I put one next to the window and it was amazing how the dust particles visible in the sun’s rays just disappeared, leaving the room completely clear.
The main reason I purchased the Healthmates was because my son has mild-asthma and my wife has a lot of allergies, specifically house dust. Over the past two months they both feel remarkably better and are noticing less and less asthma and allergy symptoms. I usually turn the Healthmates on Medium-High during the day and down to the Low setting at night—no problems with the fan noise—we all sleep like babies!
Also, I really like the wheels on the units—it makes it super-easy to move around from bedroom to hallway to living room to dining room. Wherever we are, we can roll our Healthmates to.Overall, I am completely satisfied with my purchases of our Healthmates 400. I plan on buying one or two more to put in our den and recreation room.
Thank you Sylvane for your wonderful service and for the awesome Healthmate Air Purifiers!
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