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Comfort-Aire BHD-501-H Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Comfort-Aire BHD-501-H Dehumidifier
 
3.5

(based on 18 reviews)

Ratings Distribution

  • 5 Stars

     

    (9)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (4)

0%

of respondents would recommend this to a friend.

Pros

    Cons

      Best Uses

          • Reviewer Profile:
          • Homeowner (3)

        Most Liked Positive Review

         

        Great Dehumidifier

        I bought the Comfort-Aire BHD-501-G Dehumidifier for my basement because my new roommate said his sofa pillows and sheets felt damp and there was a musty smell in some areas. Even though...Read complete review

        I bought the Comfort-Aire BHD-501-G Dehumidifier for my basement because my new roommate said his sofa pillows and sheets felt damp and there was a musty smell in some areas. Even though we live in Colorado, we'd been having a lot of rain and the humidity was much higher than usual. After reading a lot of glowing reviews and making sure the unit included a humidity readout and control setting, I ordered the Comfort-Aire from Sylvane. They had the best price and free shipping.

        I was very pleased to find that it works as well as I'd read in the reviews. It was shipped quickly and arrived in excellent condition. It was easy to set up and within two hours the humidity had gone from 75% to 60%. My roommate stopped in and was quite pleased at how dry and warm the basement felt and how much better it smelled already. A few hours later the humidity was down to 52%. The bucket was filled and emptied three or four times within the first 24 hours. The basement is about 900 square feet and this little unit can cover large areas. We moved it from room to room at the beginning and now it runs for a few hours every day on the lower speed with the humidity set at 45%. Everything stays dry and warm and the musty smell is gone. The bucket holds a lot and only has to be emptied once a day. The only recommendation that I would make is for a spout or better pouring edge on the bucket so it's easier to empty without making a mess. Also, it does increase the basement temperature quite a bit, but my roommate much prefers warm and dry to cold and damp so it's not a problem.

        I am very happy with this product and glad I bought the smaller unit because it's been getting the job done. I would definitely recommend it.

        VS

        Most Liked Negative Review

         

        Don't waste your money

        The dehumidifier lasted less than 2 years. Tech support referred me to one of their repair facilities. The repair facility charged me $35 to check it and then told me I shouldn't have wasted...Read complete review

        The dehumidifier lasted less than 2 years. Tech support referred me to one of their repair facilities. The repair facility charged me $35 to check it and then told me I shouldn't have wasted my time bringing it in. Their opinion of tech support was very low. These units have been known for their breakdowns

        Reviewed by 18 customers

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        1.0

        Comfort-Aire Dehumidifier DON'T BUY

        By Keith

        from Silver Spring, MD

        About Me Homeowner

        Verified Reviewer

        Pros

        • Easy To Set Up

        Cons

        • Ineffective Water Removal

        Best Uses

        • Basement

        Comments about Comfort-Aire BHD-501-H Dehumidifier:

        Comfort-Aire BHD-501-H Dehumidifier only worked for 2 years. This was a $200 unit and I purchased two. I contacted the company and was told to have the unit assessed and then re-contact the company to see IF they would replace the unit. I am required to take the unit to a repair shop and have the assessment done at my own expense. The Customer Service representative was rude and condescending. Both units have died. Don't purchase this unit.

        • Primary use:
        • Personal

        (2 of 2 customers found this review helpful)

         
        1.0

        Will give you two good years

        By Kent

        from Hartland VT

        About Me Homeowner

        Verified Reviewer

        Pros

        • Effective
        • Energy Efficient

        Cons

          Best Uses

          • Dank Basement

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          I bought a BHD-501 July 2009 from Sylvane and suspect it died last Summer, but I verified its death July 1, 2013. No chill on the coils whatsoever. I am assuming a coolant leak. Given the "fix versus replace" option I am going with replace. Giving the Frigidaire FAD504DWD a try.

          (2 of 2 customers found this review helpful)

           
          2.0

          Reservoir flimsy and hard empty..

          By Dave

          from Canton, MI

          About Me Homeowner

          Pros

          • Bucket handle is nice
          • Compact
          • Effective
          • Quiet

          Cons

          • Awkward Water Pan
          • Hard to removereplace
          • Poor bucket removal

          Best Uses

          • Summer Humidity
          • Use in basement

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          My only problem with this unit is that it has a very poor water bucket (capacity is fine but it is Very flimsy to remove/replace...).

          • Primary use:
          • Personal

          (3 of 3 customers found this review helpful)

           
          1.0

          Poorly Made Product

          By MARGARET THOMPSON

          from USA

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          In the four years we have own a Comfort-Aire we have had three units. IT froze up and we returned it to a authorized dealer. He said that it was a manufacturing problem. It is a poorly made product and should be avoided at all cost. Are there any dehumidifiers made in America? I am going to hunt for one.

          (2 of 2 customers found this review helpful)

           
          3.0

          Not Bad.

          By Val

          from USA

          Verified Buyer

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          It will do the job, however the hose attachment will leak if not tightly secured. Leaking from the hose connection for automatic draining was seen. The hose connection is not as user friendly as the Soleus AIR 70 pint.

          (2 of 2 customers found this review helpful)

           
          5.0

          Comfort-Aire BHD-501-G Dehumidifier

          By Ed Buford

          from USA

          Verified Buyer

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          The BHD-501-G Dehumidifier which we purchased is actually being used in an industrial environment. The dehumidifier is being used to reduce the moisture in a welding supply room where minimum humidity is critical. Within 30 minutes of installation the humidity had decreased dramatically. The Comfort-Aire BHD-501-G id doing a wonderful job.

          (1 of 1 customers found this review helpful)

           
          4.0

          Pleased

          By Valerie Scott

          from USA

          Verified Buyer

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          This is easy to use but the use of the hose attachment needs improvement.

          (1 of 1 customers found this review helpful)

           
          5.0

          BHD-501-G

          By Carolyn Ruby

          from USA

          Verified Buyer

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          We placed the dehumidifier in our damp basement. It worked continuously for 3 days and then switched to intermittant mode. We were surprised and pleased with the amount of water removed from the air. We are happy with the product and so is our dog who likes to sleep in the cool basement.

           
          5.0

          Great product

          By Arnie

          from USA

          Verified Buyer

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          We purchased this dehumidifier because it has an auto defrost. In the past we had trouble with freezing up as this is in a basement. This is our second Comfort-Aire. The first is 3 years old and running great. We are very pleased with this product.

          (1 of 1 customers found this review helpful)

           
          5.0

          Comfort-Aire Dehumidifier BHD-501-G

          By Kathryn J

          from USA

          Comments about Comfort-Aire BHD-501-H Dehumidifier:

          Although we have had this dehumidifier for only two weeks or so, we must say that so far, it has performed admirably. We have it placed on the lower level of our bi-level home, which can become damp, especially during the humid days of summer. The dehumidifier is keeping the level comfortable at 50% humidity, where we have it set. It operates much more quietly than our previous dehumidifier - a plus, since we spend much of our time on this level. The collection bin is a bit cumbersome to handle, but it is not impossible to master the emptying process. There is warm air that is emitted while the unit is working, but this has been our experience with all dehumidifiers, so we feel we can't complain. In the winter, this might be a plus!

          Our experience with Sylvane has been entirely positive. We needed to deal with a representative on the phone, and he was extremely courteous and helpful. The unit arrived in perfect condition and even a day earlier than we had expected. Kudos to Sylvane.

          Displaying reviews 1-10

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