Assistance With Your Existing Order

NOTE:If you did not purchase your item directly from Sylvane.com, we cannot assist you with support on your product.
Please contact the retailer you purchased your item from or the manufacturer of your product for assistance.

Please fill out the form below with as much detail as possible, as this will help us to expedite your request. We typically respond to inquiries within 1 business day. Our customer support department is open Monday - Friday, 8:30 a.m. to 6:00 p.m. EST. If we require additional information in order to address your request, we will contact you by email or by phone.

Request Type:

Note: Requests for product returns or exchanges should be submitted through our online Customer Service Center.

Order# (if known) (e.g. S18343):
*(If you did not order directly from Sylvane.com - unfortunately we cannot assist you. Please check your sales receipt for the name of the company you purchased from.)

First Name:

Last Name:

Phone #:

Email Address:

Comments:
(The more details your provide, the faster we can service your request)