Assistance With Your Existing Order
NOTE:If you did not purchase your item directly from Sylvane.com, we cannot assist you with support on your product.
Please contact the retailer you purchased your item from or the manufacturer of your product for assistance.
Please fill out the form below with as much detail as possible, as this will help us to expedite your request. We typically respond to inquiries within 1 business day. Our customer support department is open Monday - Friday, 8:30 a.m. to 6:00 p.m. EST. If we require additional information in order to address your request, we will contact you by email or by phone.