Assistance With Your Existing Order

NOTE: If you did not purchase your item directly from Sylvane.com, we cannot assist you with support on your product. Please contact the establishment you purchased your item from or the manufacturer of your product for assistance.

Please fill out the form below. Please include as much detail as possible, as this will help us to expedite your request. We typically respond to inquiries within 1 business day. Our customer support department is open Monday - Friday, 9 a.m. to 5 p.m. EST. If we require additional information in order to address your request, we will contact you by email or by phone.

Request Type:

Note: Requests for return authorization or replacement units should be submitted on our return form.

Order# (if known) (e.g. S18343):
*(If you did not order directly from Sylvane.com - unfortunately we cannot assist you. Please check your sales receipt for the name of the company you purchased from.)

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Last Name:

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Comments:
(The more details your provide, the faster we can service your request)

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