We are committed to your satisfaction. If you are not 100% satisfied with your purchase, you can return it as stated in our generous 30 day money back guarantee. To expedite this process, please contact us online.

Return a product
Request a replacement
Inquire about your order

Order representatives are always available to take your order.
Call Sales 24/7: 1-800-934-9194
Email Sales
Government and corporate clients
Fax purchase orders: 1-801-469-6774

For an in-depth sales consultation with one of our product experts, call us Monday - Friday from 8:30 a.m. to 6 p.m. EST

Our customer service representatives are happy to assist you with your needs via phone.
Hours:
Monday - Friday: 8:30 AM - 5:30 PM EST

What if my shipment arrives damaged?

Please contact us so that we may arrange for your unit to be picked up and for a replacement unit to be sent out.
If you would like your item to be replaced, please fill out a replacement request.

If your product is shipped via freight carrier (large items), please refuse delivery of the shipment or note all visible damage on the bill of lading. The freight driver is required to wait for you to unpack and inspect your shipment before you sign for delivery.

What is your warranty policy?

We have a 30-day return and replacement policy on all products. In addition, products ship with full manufacturer warranties. Please see product descriptions for additional warranty details.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Diners Club, Paypal, and Discover Card for online purchases.

For offline processing, we accept certified checks, personal checks, bank wire, and money orders.

For government, educational, and corporate purchases, we accept purchase orders. Purchase orders may be faxed directly to us at 801-469-6774 and must specify contact information, ship to address, bill to address, and items to be purchased along with the total authorized price. Payment is typically due Net 30. We reserve the right to deny credit and/or request additional credit-related information. Please visit our Government, Corporate, and Education Clients page for more information.

See our entire list of frequently asked questions.