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Danby DDR30E Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Danby DDR30E Dehumidifier
 
4.0

(based on 24 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (2)

100%

of respondents would recommend this to a friend.

Pros

  • Good construction (5)
  • Intuitive controls (5)
  • Easy to clean (4)
  • High quality (4)

Cons

  • Noisy (3)

Best Uses

      • Reviewer Profile:
      • Casual cook (4)

    Most Liked Positive Review

     

    Third Time's the Charm! Thanks Sylvane!

    The Danby DDR30E is our third dehumidifier in as many years, and we couldn't be more satisfied with the unit and its performance. Our first unit was very old and reliable, but was...Read complete review

    The Danby DDR30E is our third dehumidifier in as many years, and we couldn't be more satisfied with the unit and its performance. Our first unit was very old and reliable, but was too expensive to operate. Our second, although rated very highly on another website, broke beyond repair after eighteen months.

    While other manufacturers drop their warranties after twelve months and do not offer support afterwards, Danby stands by its product for two years. Add this extra year to Sylvane's excellent customer service and we have felt very secure in our purchase.

    Since we have had the unit, our energy consumption has not increased significantly. The unit does not give off the heat of our past units, although it does run slightly warm at times.

    In the past, we have had to operate our dehumidifier constantly. We have found the Danby DDR30E does not require constant operation to reduce the humidity in our home. In particular, we appreciate being able to set a specific humidity level to assure we are not making our home air too dry.

    The unit has been quiet enough to operate close to our bedrooms without any complaint, even with the fan on the higher setting. Although it is not a huge inconvenience, a fairly quiet alarm sounds when the unit reservoir needs emptying. Since the fan on the unit continues to operate when it is full, the alarm is the only warning system the unit employs, but it does wake us up. We avoid the alarm by emptying the reservoir in the late evening.

    This dehumidifier is great for a very humid home such as ours. With careful operation according to the instructions and regular cleaning, we hope to have this unit for many years to come. We fully recommend the Danby DDR30E, as well as the really helpful support of Sylvane.

    VS

    Most Liked Negative Review

     

    Updated -- poor warranty and terrible machine!

    We bought this machine in May, 2011. It stopped working (with gentle use and regular cleaning) after 6 months. The company, Danby, wants to send us upwards of an hour drive...Read complete review

    We bought this machine in May, 2011. It stopped working (with gentle use and regular cleaning) after 6 months. The company, Danby, wants to send us upwards of an hour drive away from our city to have it repaired. This requirement came after they asked me to pay $70 for a repair person to come to our home and I refused (the first repair company didn't have a store-front).

    Danby refuses to replace the machine nor to allow us to ship the unit for repair. So we are either forced to take two half- days from work (not to mention spend money on gas) to take it to be repaired or buy another machine.

    When you consider this machine, please note its extremely short life-span and the cost of repairing it (while under warranty).

    Reviewed by 24 customers

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    (3 of 3 customers found this review helpful)

     
    5.0

    great product

    By Gail Selinger

    from USA

    Verified Buyer

    Comments about Danby DDR30E Dehumidifier:

    I wasn't sure what to expect. It was a bit taller than I thought but the slimness made it easy to slip into the place i wanted to place it.
    Since it was in the laundry room I could hardly hear the dehumidifier when it was on. The wheels were easy to put on and made the machine easy to maneuver. I really like the front opening easy to remove and dump any water. I recommend

    (2 of 2 customers found this review helpful)

     
    1.0

    Broke Upon Usage

    By William Estabrook

    from USA

    Comments about Danby DDR30E Dehumidifier:

    I bought this dehumidifier, plugged it in, and it worked like a champ. When it was full I extracted the plastic collecting bucket and took hold of the convenient handle. The handle fell apart, leaving me with a soaked carpet, a useful bucket, the handle, and a third piece-- the bobber that told the machine it was full. I attempted to put the pieces together. It seemed that there were only two possibilities. Neither worked and the machine began a succession of shut-offs.

    I wrote Danby by E-mail to the consumer representatives and two days later I received a communication stating that I needed to replace the bucket, and gave me the telephone number of the parts department. Gentle reader, if you require a machine that immediately breaks upon usage, I heartily recommend the Danby Dehumidifier DDR30E.

     
    4.0

    Danby DDR30E

    By Roberta W

    from USA

    Verified Buyer

    Comments about Danby DDR30E Dehumidifier:

    Pros: Works well for or a small 1-br. apartment. Very simple to work, and the timer is a useful feature.

    Cons: kinda noisey, thought it's really not any louder than a window air conditioner. Because of this, setting the timer while away is a good idea.

    (3 of 3 customers found this review helpful)

     
    5.0

    Third Time's the Charm! Thanks Sylvane!

    By Lesley Golkin

    from USA

    Comments about Danby DDR30E Dehumidifier:

    The Danby DDR30E is our third dehumidifier in as many years, and we couldn't be more satisfied with the unit and its performance. Our first unit was very old and reliable, but was too expensive to operate. Our second, although rated very highly on another website, broke beyond repair after eighteen months.

    While other manufacturers drop their warranties after twelve months and do not offer support afterwards, Danby stands by its product for two years. Add this extra year to Sylvane's excellent customer service and we have felt very secure in our purchase.

    Since we have had the unit, our energy consumption has not increased significantly. The unit does not give off the heat of our past units, although it does run slightly warm at times.

    In the past, we have had to operate our dehumidifier constantly. We have found the Danby DDR30E does not require constant operation to reduce the humidity in our home. In particular, we appreciate being able to set a specific humidity level to assure we are not making our home air too dry.

    The unit has been quiet enough to operate close to our bedrooms without any complaint, even with the fan on the higher setting. Although it is not a huge inconvenience, a fairly quiet alarm sounds when the unit reservoir needs emptying. Since the fan on the unit continues to operate when it is full, the alarm is the only warning system the unit employs, but it does wake us up. We avoid the alarm by emptying the reservoir in the late evening.

    This dehumidifier is great for a very humid home such as ours. With careful operation according to the instructions and regular cleaning, we hope to have this unit for many years to come. We fully recommend the Danby DDR30E, as well as the really helpful support of Sylvane.

    Displaying reviews 21-24

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