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DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU) Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU)
 
3.2

(based on 34 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (9)

63%

of respondents would recommend this to a friend.

Pros

  • Easily portable (4)
  • Quiet (3)

Cons

    Best Uses

    • Small room (3)
      • Reviewer Profile:
      • Quality oriented (4)

    Most Liked Positive Review

     

    Unit Pretty Good

    This unit is good for basic cooling needs. The hand book is terrible! I own the Delonghi PAC A120 LE (ECO). Some of the things the book does not explain is how...Read complete review

    This unit is good for basic cooling needs. The hand book is terrible! I own the Delonghi PAC A120 LE (ECO). Some of the things the book does not explain is how to clear a clogged drain hole, how to clean the sides of the unit as they become clogged with dust, animal hair, etc, and how to properly hook a drain hose to the back of the unit so it will drain correctly.

    The first year my unit worked great, but it needs regular maintenance if you want it to still run. I would say every couple months take off both side panels and use a vacuum to clean it out. Also take the pull out filter off the back and clean that as well. Make sure and hook a small drain hose to the back so it can properly drain. My unit began leaking and then forced me to take a closer look. When this happen I took the side panel off. If your looking at the back of the unit it will be on the right side panel. Take the 6 screws our then slide the panel down and it should come off. Once off look at the white tray and it should be totally filled with water if you were having the leaking problem. Get a small wire and insert it slightly into the hole. Once this is done hopefully the water will drain. (Mine did). Then get a pipe cleaner and stick it slightly in the hole to get any loose particulates out. A review I read on here then said to cycle bleach through it but I did not want to do this. After I cleaned the hole out it worked fine.

    VS

    Most Liked Negative Review

     

    WARNING!

    When we first got this unit we were amazed at how it was convienant and cool. I learned the hard way. The unit released so much water during the night that it soaked my...Read complete review

    When we first got this unit we were amazed at how it was convienant and cool. I learned the hard way. The unit released so much water during the night that it soaked my carpet so bad. The damage was at leased five feet long and three feet wide. It damaged my living room ceiling as well. As I am googling right now how I can save my smelly warped carpet I came across write a review. DO NOT BUY this unit. It will fool you but long and behold it will leak and ruin what ever its under. I am disgusted by the smell of white vinegar and baking soda trying to clean my carpet that I can not afford to change. This unit was enough money not to do this. Please invest in another unit. Save yourself the scrubbing and construction ahead of time.

    Reviewed by 34 customers

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    (3 of 3 customers found this review helpful)

     
    1.0

    Not adviseable

    By Unsatisfied

    from Scranton, Wilkes-Barre, PA

    About Me Quality Oriented

    Pros

    • Easily Portable

    Cons

    • Difficult to Install
    • Doesn't Cool Air
    • Inaccurate Temperature
    • Loud
    • Uneven Cooling

    Best Uses

    • Small Room

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    with the unit running on High Cool, i could NOT feel cool air 5 or more feet away. It leaked all over the carpet and hardwood floors every 2 days if i did not keep diligent watch on the output. it didn't last 1 summer like this and quit working. I had purchaced 4 of these units in one month, 1 for each room. When i brought the other 3 down from the attic this summer i found 2 more quit working, they are currently in the repair shop during this heat wave. The repairman is probably so busy with repairs that i won't see these units back until summer is over. BAD purchase, if i wasn't renting i would have central air.

    (12 of 12 customers found this review helpful)

     
    4.0

    Unit Pretty Good

    By Danny

    from Coarsegold, CA

    About Me Quality Oriented

    Verified Reviewer

    Pros

    • Does Cool
    • Easily Portable
    • Easy Window Installation
    • Quiet

    Cons

    • Clogging Water Hole Drain
    • Confusing Thermostat
    • Te

    Best Uses

    • Small Room

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    This unit is good for basic cooling needs. The hand book is terrible! I own the Delonghi PAC A120 LE (ECO). Some of the things the book does not explain is how to clear a clogged drain hole, how to clean the sides of the unit as they become clogged with dust, animal hair, etc, and how to properly hook a drain hose to the back of the unit so it will drain correctly.

    The first year my unit worked great, but it needs regular maintenance if you want it to still run. I would say every couple months take off both side panels and use a vacuum to clean it out. Also take the pull out filter off the back and clean that as well. Make sure and hook a small drain hose to the back so it can properly drain. My unit began leaking and then forced me to take a closer look. When this happen I took the side panel off. If your looking at the back of the unit it will be on the right side panel. Take the 6 screws our then slide the panel down and it should come off. Once off look at the white tray and it should be totally filled with water if you were having the leaking problem. Get a small wire and insert it slightly into the hole. Once this is done hopefully the water will drain. (Mine did). Then get a pipe cleaner and stick it slightly in the hole to get any loose particulates out. A review I read on here then said to cycle bleach through it but I did not want to do this. After I cleaned the hole out it worked fine.

    (2 of 2 customers found this review helpful)

     
    4.0

    Great product, promptly delivered

    By Lone Star Sam

    from San Antonio, TX

    About Me Quality Oriented

    Verified Buyer

    Pros

    • Arrived In Perfect Condit
    • Easily Portable
    • Easy Window Installation
    • Energy Efficient
    • Even Air Distribution
    • Quiet
    • Very Well Packaged

    Cons

      Best Uses

      • Central Cooling Outage
      • Small Room

      Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

      I use this air conditioner as a back-up for my central cooling system. It also is used with an emergency generator unit in case of power outages. It is easy and fast to hook up in any room.It stores compactly with its own dust cover.

      (0 of 1 customers found this review helpful)

       
      5.0

      Its a great unit.

      By Fran Crazy Dog lady

      from SE PA

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Accurate Temperature Controls
      • Cools the Whole Room
      • Easily Portable
      • Energy Efficient
      • Even Air Distribution
      • Its A Very Smart Unit
      • Quiet

      Cons

      • Difficult to Install

      Best Uses

      • Bedroom

      Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

      We hired a contractor to install the vent through a brick wall - like a dryer vent. Its perfect as there is a vent cover included for winter time. Our windows are not double hung so no unit can be used with our windows without a direct vent through the exterior wall. There should be some kind of warning or advice listed so customers know this.

      (2 of 2 customers found this review helpful)

       
      3.0

      Buy a small washer pan with this machine

      By Barb

      from Fountain Valley, CA

      About Me Home owner

      Verified Reviewer

      Pros

      • Cools well

      Cons

      • Leaks Water Ruins Carpet
      • Needs A Drip Pan Undernea
      • Very Noisy

      Best Uses

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        Nowhere in the manual does it say to periodically empty the machine. An error message is suppose to come on to tell you to empty an internal tank. Where did it say it had an internal tank? Carpet's ruined, room smells moldy. Buy a washer drip pan for underneath in case your message doesnt come on, save your room.

         
        4.0

        our second unit

        By Gootz203

        from Jamestown New York

        Verified Buyer

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        WE HAVE TWO UNITS NOW, ONE INTHE BACK OF THE HOUSE AND ONE IN THE FRONT. THIS GIVES GOOD CONTROL THROUGH OUT THE HOUSE. No central air system needed with that expense either!!

         
        2.0

        do not buy

        By big bear

        from scranton,pa

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        made loud noise 'like a fan belt was hitting something
        return shipping not an option because of costs
        repair service located in new haven connecticut
        i am stuck with a defective air conditioner

        (1 of 1 customers found this review helpful)

         
        1.0

        Do not buy this product

        By will

        from porltand oregon

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        I got good use of product for about two years then the leaks began-all over my oak floors in my office. I had it repaired only to have it begin leaking again the next year. I see this is a common problem. 'This unit needs to be dropped as it is poorly desingned.

        (1 of 1 customers found this review helpful)

         
        4.0

        works great except.

        By Btride72

        from Sandusky, Ohio

        About Me Contractor, Male

        Pros

        • Cools very well
        • Easy to install
        • Fairly quiet

        Cons

        • Leaks very bad

        Best Uses

        • Cools My boat

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        The first year we used this on our boat it worked great, just as was advertised.
        The second year we had water every where. After reading some reviews on this site and some sollutions I did what any man would do, I took the dam thing apart. After removing all of the shell, I found there was a small reservoir on top that should drain into the lower reservoir. As the top on gets clogged it overflows all over.
        Just clean the hole out and you are set. I also had to put a drain line on the lower one because it still leaked. Now that I know what I have to do it is easy. This thing realy does a great job of cooling down a 37' Boat.

        (1 of 4 customers found this review helpful)

         
        4.0

        Cool

        By C

        from New York, NY

        Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

        Good product, would recommend it to anyone seeking a mobile AC unit.

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