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DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU) Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU)
 
3.2

(based on 34 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (9)

63%

of respondents would recommend this to a friend.

Pros

  • Easily portable (4)
  • Quiet (3)

Cons

    Best Uses

    • Small room (3)
      • Reviewer Profile:
      • Quality oriented (4)

    Most Liked Positive Review

     

    Unit Pretty Good

    This unit is good for basic cooling needs. The hand book is terrible! I own the Delonghi PAC A120 LE (ECO). Some of the things the book does not explain is how...Read complete review

    This unit is good for basic cooling needs. The hand book is terrible! I own the Delonghi PAC A120 LE (ECO). Some of the things the book does not explain is how to clear a clogged drain hole, how to clean the sides of the unit as they become clogged with dust, animal hair, etc, and how to properly hook a drain hose to the back of the unit so it will drain correctly.

    The first year my unit worked great, but it needs regular maintenance if you want it to still run. I would say every couple months take off both side panels and use a vacuum to clean it out. Also take the pull out filter off the back and clean that as well. Make sure and hook a small drain hose to the back so it can properly drain. My unit began leaking and then forced me to take a closer look. When this happen I took the side panel off. If your looking at the back of the unit it will be on the right side panel. Take the 6 screws our then slide the panel down and it should come off. Once off look at the white tray and it should be totally filled with water if you were having the leaking problem. Get a small wire and insert it slightly into the hole. Once this is done hopefully the water will drain. (Mine did). Then get a pipe cleaner and stick it slightly in the hole to get any loose particulates out. A review I read on here then said to cycle bleach through it but I did not want to do this. After I cleaned the hole out it worked fine.

    VS

    Most Liked Negative Review

     

    WARNING!

    When we first got this unit we were amazed at how it was convienant and cool. I learned the hard way. The unit released so much water during the night that it soaked my...Read complete review

    When we first got this unit we were amazed at how it was convienant and cool. I learned the hard way. The unit released so much water during the night that it soaked my carpet so bad. The damage was at leased five feet long and three feet wide. It damaged my living room ceiling as well. As I am googling right now how I can save my smelly warped carpet I came across write a review. DO NOT BUY this unit. It will fool you but long and behold it will leak and ruin what ever its under. I am disgusted by the smell of white vinegar and baking soda trying to clean my carpet that I can not afford to change. This unit was enough money not to do this. Please invest in another unit. Save yourself the scrubbing and construction ahead of time.

    Reviewed by 34 customers

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    Displaying reviews 21-30

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    (4 of 4 customers found this review helpful)

     
    1.0

    Leaks 2 gallons overnight

    By Kevin S

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    I loved this unit, until it started leaking about 2 weeks into it's use.
    Delonghi is no help, and there is only 1 service center in California, 50 miles from my house. The service center says the blower motors that evaporate the water and send it out through the vent hose go bad, and it's common. Delonghi tech support seems clueless.
    If I had known how many people complained about the leaking, and how poor the support is from the manufacturer, I never would have bought it.

    (0 of 1 customers found this review helpful)

     
    5.0

    Soooo Pleased with Portable Air Conditioner

    By Nancy Behrmann

    from USA

    Verified Buyer

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    This is the second portable Air Conditioner unit that I have purchased this summer from Sylvane.(making the third unit in the household) I was so pleased when I called customer help line. The customer service representative answered all my questions and help reassure me that I was buying the proper size unit for my needs. The unit, DeLonghi PAC A120E, arrived as promised in 2 DAYS!!!! The set up is a breeze. I believe the DeLonghi is the best portable unit. The temperature of the air is much colder than other brands. I love that there is absolutely NO maintenance to do!

    (1 of 1 customers found this review helpful)

     
    3.0

    Bad Leakage. Sure No Water Bucket. Just Needs Lots of Towels.

    By Bruce Ha

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    This unit does a great job of taking humidity out of the air... and then dumps it all over the ground. It proudly advertises that it does not need a water bucket, but it would be better off if it did. That way floors don't get wet or wooden floors don't buckle. A simple much cheaper window AC unit with same power will be much less of a headache even with all the window mounting. At least you will not have to worry about moisture that gets dumped in the room, just to evaporate again and the whole cycle starts over.

     
    5.0

    DeLonghi Pinguino A120E Portable Air Conditioner

    By Charlotte Nelson

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    I have had my DeLonghi Pinguino portable air conditioner for over a year now, and I am more than pleased with the performance of the machine. I have had NO PROBLEMS whatsoever with it. We have an "L" shaped living-room/dining room, with an enclosed kitchen off the dining area, and the machine certainly cools all three rooms very well, and the cooling even extends out into the hall off the living room. I have read reviews from some people who say the unit leaks, and I'm wondering if they inserted the plug in the back of the unit that is supposed to prevent leaking? Anyway, I have nothing but good things to say about this unit, and am considering buying a second one for the downstairs area where there is a family room, 2 bedrooms, and bathroom.

    I live in a Canadian province where, in the summer, we usually get at least 2 weeks of really damp, HUMID, muggy weather. The dehumidifying program on the Pinguino works really well, and I am grateful for it during those days when it is unbearably hot, rainy, and humid.

    (5 of 5 customers found this review helpful)

     
    1.0

    Cooling Trouble

    By Paul Vivolo

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    Called Delonghi today and advised them of my cooling trouble with this unit.( Note that this unit is in my 2nd floor bedroom, which is only 143 sq. ft. and this unit is 12,000 BTU, made to cool 400 sq. ft.) I was told that this unit was not designed to chill a room area, only to keep it comfortable at about 77 degrees and that window AC units and central air are the best at cooling. This unit does not cut it when it's 90 plus degrees outside. I'm buying a window unit now and this Delonghi unit is going in the trash.

    (7 of 7 customers found this review helpful)

     
    4.0

    DeLonghi PAC A120E

    By Emma Mosley

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    I have had this unit for 2 years now. The first year, it worked perfect; the second year, it started to leak. I read the reviews and it seems to be a common problem. The manual is no help in how to remedy the problem. I searched through the internet to find how to fix this problem. I finally found a person on the internet who knew what they were speaking of; I took off the panel on the right side of the unit (back view) and there is a small hole where the water should be running into. You must put a small wire down that hole to remove any obstructions, then pour bleach through it.

    Also, I never cleaned the filter because there was never any dirt on the filter, but when I took off the panel there is a filter on the unit that was collecting all the dust. I vacummed that part of the unit, reassembled the panels, started up the unit and no more leaks -- and that has been 3 weeks ago. The unit sometimes takes a long time to cool off the room on very hot days, but I realized it is best not to turn off the unit when it is extremely hot, thinking the unit needs to rest from working through the night. It needs to stay on to keep the room comfortable and I also have a ceiling fan to assist with air circulation.

     
    1.0

    Leaks Badly

    By Nick A

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    I'd advise anyone who cares about their floors to avoid this unit. It leaks badly. I returned one because it leaked, thinking it was an aberration. It wasn't. The second one leaks too.

     
    5.0

    Excellent Product

    By Joe T

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    I've had this product for a full year-- setup was easy and it cools my room great. Product is just a bit noisy and not the best-looking in your living room, but otherwise, it's great.

    (2 of 2 customers found this review helpful)

     
    2.0

    Leaks.....Bad

    By BP P

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    Cools the room great, but leaks. Unless you want water damage, try another unit.

     
    1.0

    Delonghi PAC A120E

    By Regina F

    from USA

    Comments about DeLonghi PAC A120E Portable Air Conditioner (12,000 BTU):

    We had a unit before that worked well for one year. We then purchased a replacement unit that we have had problems with from day one. We have had problems getting this repaired or replaced.

    Displaying reviews 21-30

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