CALL US TOLL-FREE 1-800-934-9194
better air begins with knowledge
No items added.
0 items in your cart    View your cart »
Cart Subtotal: $0.00
 
help

Dri-Eaz CMC100 Crawlspace Dehumidifier Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Dri-Eaz CMC100 Crawlspace Dehumidifier
 
4.2

(based on 63 reviews)

Ratings Distribution

  • 5 Stars

     

    (36)

  • 4 Stars

     

    (16)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (7)

87%

of respondents would recommend this to a friend.

Pros

  • Effective (25)
  • Compact (23)
  • Quiet (21)
  • Energy efficient (12)
  • Lightweight (5)

Cons

    Best Uses

    • Summer humidity (14)
    • Dank basement (10)
    • Crawl space (3)
      • Reviewer Profile:
      • Homeowner (28), Avid do-it-yourselfer (5), Professional (3)
      • Primary use:
      • Personal (27), Business (3)

    Most Liked Positive Review

     

    The best Crawlspace Dehumidifier money can buy

    Hi, I just purchased a Dri-Eaz CMC100 crawlspace dehumidifier to fix my problem. I passed several days on internet to find out which dehumidifier would be the best to buy. I found that...Read complete review

    Hi, I just purchased a Dri-Eaz CMC100 crawlspace dehumidifier to fix my problem. I passed several days on internet to find out which dehumidifier would be the best to buy. I found that this model has many important characteristics that others don't have, such as the condensate pump already installed in the unit.

    With other manufacturers, this pump is not part of the unit and consumers tend to forget about that, therefore,raising the price of the installation, being more complex and not esthetic. It also has a hygrometer with digytal display and several air passage configurations making it the best choice for every situation. I don't want to influence anybody but I think that if anybody spends as much time as me searching for a product, he should look at all of these important features before making a wise decision.

    VS

    Most Liked Negative Review

     

    CMC100

    I bought this unit in September 2009 and placed it into service in my 1400 square ft crawlspace. It worked well for the first ten months. Humidity level went from 68% down to 45%...Read complete review

    I bought this unit in September 2009 and placed it into service in my 1400 square ft crawlspace. It worked well for the first ten months. Humidity level went from 68% down to 45% after running for one week. During the summer I noticed the unit was running 24/7. There was a 10% difference in between the actual humidity in the crawl as measured by two hygrometers and the reading on this unit. I called Legend Brands (Dri Eaz) and they had me take it apart and try cleaning it out again. By August 2010 it was running 24x7 and not removing any moisture. My electric bill was up and additional $80 per month. I brought it in to a service center and found out the condenser coil had a crack in it and the refrigerant escaped. They wanted $500 to repair it. Dri Eaz support notified me there was a problem with the sensor in these units that could cause the problems I was having with it running all the time. With some persistence on my part I got them to send me a replacement unit although it took three months of troubleshooting and phone calls to make it happen. They also informed me the replacement unit would have no warranty since I was at the end of the warranty on my original unit.

    The replacement unit they sent me did not work on arrival. I started it up inside my house where the humidity level was 44% and the units gauge reported 63%. It turned on and ran for 3 minutes, turned off for three, and then ran again for another three minutes. This cycle continued for 30 minutes until I unplugged it. When I open up the unit I discovered they sent me another refurbished CMC100 because some of the cooling fins were slightly bent.

    I haven't only been dissatisfied with the CMC100 itself but also Legend Brand's seemingly nonchalant attitude towards making things right and honoring their warranty. I can not recommend this product to anyone and will avoid purchasing a product manufactured by this company for the rest of my life.

    Reviewed by 63 customers

    Sort by

    Displaying reviews 11-20

    Back to top

    (1 of 1 customers found this review helpful)

     
    5.0

    What's not to love?

    By lm

    from Greenwich, CT

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Effective
    • Quiet

    Cons

      Best Uses

      • Dank Basement

      Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

      Quiet, compact, drying out my basement. What's not to love. Thiis is a great little machine that does not take up precious space in my finished basement. I can hang out in the tv room again!!

      • Primary use:
      • Personal
       
      1.0

      Doesn't work,will not get humidity low

      By Horst

      from Fayetteville NC

      Verified Buyer

      Pros

        Cons

          Best Uses

            Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

            It will not get humidity below 52 per cent
            It came with the water pump not working, brand new.
            Have to let it gravity drain.

            • Primary use:
            • Personal
             
            5.0

            Very content customer

            By Wolf

            from Chapel Hill, NC

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Quiet

            Cons

              Best Uses

              • Dank Basement
              • Summer Humidity

              Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

              Easy to set up, well-built product. Having a built-in condensation pump is very useful as one can hook the device up to the same drain used by the AC/furnace.
              Product is energy star certified, but I have not received an electric bill yet.

              • Primary use:
              • Personal

              (1 of 1 customers found this review helpful)

               
              1.0

              Works well at first

              By EricDC

              from Washington, D.C.

              About Me Homeowner

              Pros

              • Compact

              Cons

              • Leaks

              Best Uses

              • Summer Humidity

              Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

              I use this dehumidifier in a residential basement apartment and was purchased for its versatility and small size. After using cheaper units with built-in condensate pumps that eventually fail, I thought that this industrial, well designed Dri-Eaz would be the answer. For the first year it was; effective at reducing humidity and relatively quiet. Then the unit started to leak. The customer service at Legend Brands is about as bad as it gets. They told be to run a series of tests to make sure it wasn't a cracked pan. Luckily I had an extended warranty through AMEX and they paid to have the circuit board replaced. The unit continued to leak, so Legend told me to clean the pump. That worked for about one month and now it leaks again. The unit sits above the drain, so the water could run out without the pump, but the unit is not designed that way. I will be replacing this unit with one which does not have a pump. There are also too many electronics and circuit boards which can malfunction over time. I do not recommend this brand or unit.

              • Primary use:
              • Business
               
              5.0

              I would recommend this product to anyone

              By Vern

              from Concord, NC

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Energy Efficient
              • Quiet

              Cons

                Best Uses

                • Dank Basement
                • Summer Humidity

                Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                This product was installed with no adverse issues. It has been working several weeks now, and is performing as advertised.

                • Primary use:
                • Personal

                (1 of 1 customers found this review helpful)

                 
                4.0

                Dri-Eaz 100 Dehumidifier

                By Rady

                from Lawrenceville, GA

                About Me Homeowner

                Verified Reviewer

                Pros

                • Compact
                • Effective
                • Energy Efficient

                Cons

                  Best Uses

                  • Summer Humidity

                  Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                  Dri-Eaz CMC100 Crawlspace Dehumidifier:
                  I had a problem with moisture and bad odor in my crawl space. First I encapsulated the ground and walls of the crawl space with vapor barrier (plastic cover), then sealed all the vents, and then I needed to remove the excess moisture (with dehumidifier). By researching multiple dehumidifiers I find out that Dri-Eaz is the best value in its class. I purchase the open box unit and I added the extended warranty to cover the unit if any issues shall arise in long run. Unit came one week from the order date in good condition with all accessories and a clear manual.
                  Once we installed the unit, it dried out our crawl space from 72% RH within 24 hours to selected level 45% and so far it is holding the same humidity level at 45%. It also runs quietly that we do not hear the unit in our living space.
                  It would be nice if the unit came with longer power cord (has only 6') and longer drain hose (only 10"). This resulted in purchasing extra extended cord and addition to drain hose to set up the unit correctly. I had the unit running within forty minutes once I had all parts ready for the installation.
                  Also on the condensate drain, make sure you do not kink the ends before your dump point. I accidently kinked the drain hose and it leaked water around the main unit. I corrected the issue by adding "J" support to the drain hose. Be sure to rig it well so there is no terminal kink or add "J" support if you have any issues.
                  I Have the unit only a short while, but so far have no complaints at this point.

                  • Primary use:
                  • Personal
                   
                  5.0

                  Great purchase!

                  By VaLonghorn

                  from Virginia Beach, Virginia

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient
                  • Lightweight
                  • Quiet

                  Cons

                    Best Uses

                    • Crawl space

                    Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                    Great service - received dehumidifier quickly. Installed in crawl space and works perfectly for last four months maintaining humidity below 30 percent. Definitely would buy again.

                    • Primary use:
                    • Personal
                     
                    5.0

                    My next Dehumidifier will be a Dri-Eaz

                    By Karl

                    from westport ma

                    About Me Professional

                    Verified Buyer

                    Pros

                    • Compact
                    • Effective
                    • Energy Efficient
                    • Lightweight
                    • Quiet

                    Cons

                      Best Uses

                      • Dank Basement
                      • Drying Hand Laundry
                      • During Sleep
                      • Library
                      • Summer Humidity

                      Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                      it maintains precise humidity values

                      • Primary use:
                      • Business
                       
                      4.0

                      Packaging 3 stars function 5 stars

                      By NC Flyfisherman

                      from Boone, NC

                      About Me Homeowner

                      Verified Buyer

                      Pros

                      • Effective
                      • Energy Efficient
                      • Quiet

                      Cons

                        Best Uses

                        • Dank Basement
                        • Summer Humidity

                        Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                        Removes significantly more water than my old whirlpool with less energy and half the noise- whats not to love. May purchase one more for the other side of the basement.

                        • Primary use:
                        • Personal
                         
                        4.0

                        Great machine

                        By Pa-Happy

                        from Pennsylvania

                        About Me Handyman, Homeowner

                        Verified Buyer

                        Pros

                        • Compact
                        • Effective
                        • Quiet

                        Cons

                          Best Uses

                          • Dank Basement

                          Comments about Dri-Eaz CMC100 Crawlspace Dehumidifier:

                          I use this product in my crawl space and it gets the job done very well set it and forget it I would bye this unit again thanks for this great product

                          • Primary use:
                          • Personal

                          Displaying reviews 11-20

                          Back to top

                          Email Exclusives

                          Enter your email address to sign up for our newsletter, which includes special offers only for our newsletter subscribers! We will not sell your email address, and you can unsubscribe at any time.

                          Connect With Us

                          google plus
                          pinterest
                           
                           
                          Begin Secure Checkout
                          Don't have an account?
                           
                          Enter your email address to checkout as a guest.

                           
                          Returning Customer? Sign In:
                           
                          Welcome back!
                           
                          Login for faster checkout.
                          If you have forgotten your password, click here.

                          Newsletter Subscriptions

                          Thanks for subscribing to our newsletter! You should begin receiving regular emails from us shortly!