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Santa Fe Advance 2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Advance 2 Dehumidifier
 
4.7

(based on 86 reviews)

Ratings Distribution

  • 5 Stars

     

    (72)

  • 4 Stars

     

    (11)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

91%

of respondents would recommend this to a friend.

Pros

  • Effective (30)
  • Quiet (21)
  • Energy efficient (15)
  • Compact (14)
  • Lightweight (11)

Cons

    Best Uses

    • Summer humidity (16)
    • Dank basement (10)
    • Crawl space (5)
      • Reviewer Profile:
      • Homeowner (31), Avid do-it-yourselfer (5), Professional (3)
      • Primary use:
      • Personal (35)

    Most Liked Positive Review

     

    Look no further!

    We live in a 1500 sq. foot rancher with a large crawl space in Louisa Co. Va. Our crawl was moist to begin with when we moved in 2 yrs. ago and we...Read complete review

    We live in a 1500 sq. foot rancher with a large crawl space in Louisa Co. Va. Our crawl was moist to begin with when we moved in 2 yrs. ago and we had to have it treated for mold, as the house was vacant for quite a while.

    The original vapor barrier did not cover the entire dirt floor AND our HVAC ductwork and handling unit is located in our crawl which was sweating constantly, causing not only moisture condensate but our insulation was falling as well. After trying to put down more 10mil vapor barrier, even taping it to the walls and sealing up the vents, we still had moisture issues.

    We purchased a 70 pint Danby home dehumidifier as our neighbor told us they had the same problem and a little unit took care of their crawl just fine. However, not so for us. It worked well in the beginning, but ran constantly, had no humidistat, so we had to go under the house often to check on things and our electric bill went up $50-$75 a month!!!

    We had gutters put on the house last year, thinking that would help and it didn't do as much as it needed to. There is no evidence of any standing water or leaks and our home sits on a slope-you would think a humid crawl wouldn't be such an issue. But, we have a very clay soil here in Louisa, and it does hold moisture well. So, this year we decided after much deliberation and comparing different dehumidifier brands to go ahead and spend the money on something that we could set and forget it, with an incredible reputation for longevity and reliablility.

    We found that doing it ourselves was much more affordable then having a moisture company come in and provide us with crawlspace encapsulation and deumidifier- thousands less! Came UPS Freight-WONDERFUL COMPANY-prompt, professional delivery within the week of purchase-Shipping was FREE! Set up couldn't be easier. Here is how we did it- My wife and I placed the Santa Fe on concrete pavers we bought at Lowe's over our existing vapor barrier with 2ft clearance over top from the floor joists to the machine and leveled it with the bubble level provided on the machine.

    Then, we slid the clear tubing provided, onto the barb nipple at the machine and secured it with an automotive hose clamp so it wouldn't leak. We bought a 2nd PVC barb nipple 5/8 inch to slide the clear tubing over at the end again securing it with a clamp and of course used PVC glue to attach that to 3/4" PVC pipe. We chiseled out a hole through the foundation block, which took some time, but well worth it, and ran the pvc thru that, down the slope of our natural yard grade to a small gravel pit to facillitate drainage.

    We buried the pvc underground with the tip just out over the rock so we can see it draining. The machine was plugged into our 110 outlet and set it @ 45% for now to get the moisture under control. Took about 10 minutes before we started to see water come out through the tubing. It has ran all day and we anticipate it to keep going until it gets the humidity level under control(78% at start). Noise is not an issue-we cannot hear it in the house at all. The crawl is noticeably warmer and drier already!(My wife is thrilled!)

    Wish the power cord was a little longer and the clear tubing as well, but that is all that we can say negative about this wonderful machine. Like I said, we have spent a good amount of time looking at all the brands on the market and this by far was the best bang for our hard earned dollars. Can't wait to see how the doors close up in the house and how the crawl feels and smells over the next week. Go ahead and spend the money now and save yourself the hassle of a smaller, less efficient unit. With what we have spent on electricity over the past year for the home unit in which the fan had run pretty much all the time, we could have had 50% of the cost saved up. Live and learn I guess.

    VS

    Most Liked Negative Review

     

    Bad investment

    Worked fine for a year and a half until it developed a leak and lost it's Freon. Tried to get the manufacturer to repair per 5 year warranty and was unsuccessful.

    Worked fine for a year and a half until it developed a leak and lost it's Freon. Tried to get the manufacturer to repair per 5 year warranty and was unsuccessful.

    Reviewed by 86 customers

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    Displaying reviews 21-30

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    5.0

    excellenent product

    By pretendpup

    from Mt Pleasant, MI

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Effective
    • Energy Efficient
    • Lightweight
    • Quiet

    Cons

      Best Uses

      • Dank Basement
      • Summer Humidity

      Comments about Santa Fe Advance 2 Dehumidifier:

      keeps a large basement at 45% without working very hard at all.

      • Primary use:
      • Personal

      (1 of 2 customers found this review helpful)

       
      5.0

      Good product so far. Only six month old

      By Dick

      from Mooresville nc

      About Me Homeowner

      Verified Buyer

      Pros

      • Effective
      • Energy Efficient
      • Quiet

      Cons

        Best Uses

        • Dank Basement
        • Summer Humidity

        Comments about Santa Fe Advance 2 Dehumidifier:

        Use in crawl space so far seems to be doings good job

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        4.0

        Works well!

        By Skippy

        from Mound City, Kansas

        About Me Homeowner, Professional

        Verified Reviewer

        Pros

        • Effective
        • Lightweight

        Cons

        • Expensive And Loud

        Best Uses

          Comments about Santa Fe Advance 2 Dehumidifier:

          I had 72% humidity in my crawlspace and hardwood floors were starting to cup. After alot of research, I came across this Santa Fe advance that had good reviews and decided to try one. The humidity was reduced in a 1600 sq. foot crawlspace by about 3 percent per day until it reached 50% RH and then began to cycle. Now six months later, the dehumidifier turns on once or twice per day and all is well. The sub floor dried out and the hardwood floor now creaks but cupping has gone down considerably....and may flatten out more as time goes on. I would reccomend covering the gravel floor in the crawlspace along with sealing all vents tight, it keeps the humidity down so the unit doesnt run constantly. I would reccomend this unit to anyone with crawlspace issues, it worked great for us.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          4.0

          Great Product

          By Josh Bloom

          from Peachtree City, GA

          About Me Homeowner

          Verified Buyer

          Pros

          • Effective
          • Quiet

          Cons

          • Drain Hose Too Short
          • No Water Pump

          Best Uses

          • Crawl space
          • Summer Humidity

          Comments about Santa Fe Advance 2 Dehumidifier:

          Excellent product. I was going to buy a smaller model but I spent the extra few hundred bucks to upgrade to this unit and very pleased that I did.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          4.0

          Basement Dehumidifier

          By Scotia Breeze

          from Nova Scotia

          About Me Homeowner

          Verified Buyer

          Pros

          • Effective

          Cons

            Best Uses

              Comments about Santa Fe Advance 2 Dehumidifier:

              I use this to keep my basement from getting to humid during the summer months. The Danby consumer grade dehumidifier i had wasn't able to do the job but this thing had no problems. Although it is very efficient compared to the danby I had isn't the most efficient dehumidifier from Santa Fe. IF efficience is a big deal for you look at some their other models.

              • Primary use:
              • Personal

              (1 of 1 customers found this review helpful)

               
              5.0

              Great Product

              By Just Me

              from Tafton, PA

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Energy Efficient
              • Lightweight

              Cons

                Best Uses

                • Dank Basement
                • Summer Humidity

                Comments about Santa Fe Advance 2 Dehumidifier:

                Our basement had developed a nasty, musty odor because of dampness. Since we installed the Sante Fe Advanced Dehumidifier, I can again use the basement for storage and no longer need to hold my nose when I go down to the basement.

                The product was easy to order from Sylvane and was shipped quickly and arrived in perfect shape.

                • Primary use:
                • Personal

                (5 of 5 customers found this review helpful)

                 
                1.0

                Bad investment

                By Mike

                from Conway, AR

                About Me Homeowner

                Verified Reviewer

                Pros

                  Cons

                    Best Uses

                    • Crawl space

                    Comments about Santa Fe Advance 2 Dehumidifier:

                    Worked fine for a year and a half until it developed a leak and lost it's Freon. Tried to get the manufacturer to repair per 5 year warranty and was unsuccessful.

                    • Primary use:
                    • Personal

                    (2 of 3 customers found this review helpful)

                     
                    5.0

                    Delivers desired results quickly!

                    By BFD

                    from Charlotte, NC

                    About Me Homeowner

                    Verified Reviewer

                    Pros

                    • Compact
                    • Duct Ready
                    • Effective
                    • Quiet

                    Cons

                      Best Uses

                      • Moist Crawl Space
                      • Sealed crawl space
                      • Summer Humidity

                      Comments about Santa Fe Advance 2 Dehumidifier:

                      When we discovered moisture issues in our crawl space, we consulted with several industry experts – all of whom pointed to the Santa Fe Advance as the best dehumidifier for our needs. Our crawl space is on the outer bounds of what this unit should handle at ~2100 square feet and has an irregular shape with only a tight opening connecting the main rectangular part of the space to a smaller (but still good size) annex off the back. On the day of installation, humidity in the back portion of the crawl read 87%! Within 72 hours of installing this dehumidifier, together with its optional duct kit to reach the distant space, we had brought that reading down to 45%. I am very pleased with our results so far. This unit has allowed us to transform a dank and unhealthy space that was causing damage to the living areas of our home into an area with good air quality. Just wish we had purchased this unit five years ago!

                      The only problem we had with this unit is a minor one. The leveling bubble, which is designed to tell you whether the unit is flat so that condensate can drain properly, was way off. We would have had to tip the unit almost on its side to get a "level" reading. We used an external level for the installation. Overall, installation was easy. We purchased both optional attachments – the condensate pump and duct collar kit and both attached to the unit easily as described. Our unit is situated right under our kitchen and we cannot hear it at all when it is running.

                      • Primary use:
                      • Personal
                       
                      5.0

                      Very good quality and easy installation

                      By Max

                      from Mint Hill, NC

                      About Me Professional

                      Verified Buyer

                      Pros

                      • Compact

                      Cons

                        Best Uses

                          Comments about Santa Fe Advance 2 Dehumidifier:

                          Easy installation.

                          • Primary use:
                          • Personal

                          (1 of 1 customers found this review helpful)

                           
                          4.0

                          Pleased So Far

                          By Imma DIYer

                          from Virginia Beach, VA

                          About Me Homeowner

                          Verified Reviewer

                          Pros

                          • Effective
                          • Fast shipping
                          • Quiet

                          Cons

                            Best Uses

                              Comments about Santa Fe Advance 2 Dehumidifier:

                              2400 Sq Ft Ranch in Virginia Beach. After having moisture issues in the crawlspace, this unit was recommended for installation. I conducted a thorough review of other units and this appeared to be the best fit. I also opted to do the installation myself as opposed to paying the cost of professional installation.
                              Installation was relatively easy, though fitting it through the crawlspace opening was a bit tight.
                              Has been running a week and has made a HUGE impact on the moisture/humidity. Jury is still out for the long haul, but pleased so far.
                              My only negative about this setup is the condensate pump. I needed the pump for my specific installation and although it works, it appears to be an afterthought as opposed to an integrated solution to the Santa Fe. After 4 days, condensate was no longer being pumped out and on investigation, I found the plastic tubing exiting the top of the pump had fallen over and kinked. I had to rearrange the tubing so it wouldn't droop/fall over. An elbow type exit nipple would probably suffice to remediate this deficiency. The exterior also appears crude, being manufactured from sheet metal and attaching by a single screw to the unit.
                              Anyway, very satisfied with the dehumidifier and would probably purchase again, but I'd like to see a better condensate pump.

                              • Primary use:
                              • Personal

                              Displaying reviews 21-30

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