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Santa Fe Compact 2 Dehumidifier Customer Reviews

 
$1,119.00
 
 (133)
 
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Product Details...

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 133 reviews)

Ratings Distribution

  • 5 Stars

     

    (105)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (1)

96%

of respondents would recommend this to a friend.

Pros

  • Compact (69)
  • Effective (53)
  • Quiet (40)
  • Energy efficient (39)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (29)
  • Basement (14)
  • Crawl space (11)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (73), Avid do-it-yourselfer (14), Professional (9)
    • Primary use:
    • Personal (72)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email [email protected]

Reviewed by 133 customers

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5.0

Great value is a small package

By Steve

from NJ

About Me Homeowner

Verified Reviewer

Pros

  • Compact
  • Ductable
  • Easy To Set Up
  • Effective Water Removal
  • Quiet

Cons

  • Limited Settings
  • Not User-Friendly

Best Uses

  • Basement
  • Crawl Space

Comments about Santa Fe Compact 2 Dehumidifier:

Great dehumidifier. Has severe issues with mold in my basement due to high humidity. My basement is only partially subgrade, and also contains my garage. When I set the moisture meter up, I was over 70%. Plopped this unit down, plugged it in and turned it on. Very limited set up. Within hours I was emptying the 1 gallon bucket I set up as a temp measure.

I now have it hanging, ducted into my newly finished basement. I also used the remote device to turn it on.

Gripes are small:

The settings don't have a humidity percentage just high/low, so you have to watch an external meter for what settings gets you to that magical humidity level you are looking for.

Filters are expensive, and due to their odd size, cannot be found in hardware stores

Its a little heavy, not really a one person job to hang

It can be a little loud next to a finished space. I used some sound dampening panels, so its a nonissue.

  • Primary use:
  • Personal
 
5.0

So far meets all expectations

By Joe

from Red Bank, Nj

About Me Homeowner, Professional

Verified Buyer

Pros

  • Compact
  • Easy To Set Up
  • Effective Water Removal
  • Quiet

Cons

    Best Uses

    • Basement
    • Summer Humidity

    Comments about Santa Fe Compact 2 Dehumidifier:

    Use to keep basement dry

    • Primary use:
    • Personal
     
    5.0

    I would buy this product every time.

    By Jerry

    from Crossville, TN

    About Me Handyman, Homeowner

    Verified Buyer

    Pros

    • Compact
    • Easy To Set Up
    • Effective Water Removal
    • Energy Efficient
    • Quiet

    Cons

      Best Uses

      • Basement
      • Crawl Space

      Comments about Santa Fe Compact 2 Dehumidifier:

      I use this dehumidifier in my crawl/basement. got the humidity down to 55%, just right! very quite, removes water very fast.

      • Primary use:
      • Personal
       
      5.0

      Great, Does an excellent job

      By Grady

      from Newport, Ky

      About Me Homeowner

      Verified Buyer

      Pros

      • Easy To Set Up
      • Energy Efficient
      • Quiet

      Cons

        Best Uses

        • Basement

        Comments about Santa Fe Compact 2 Dehumidifier:

        I'm glad I order this one

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        1.0

        My second one in less than two years

        By Jason

        from Tn

        About Me Handyman, Homeowner

        Pros

        • Fan Works

        Cons

        • Won't Last

        Best Uses

        • Have Not Found Any

        Comments about Santa Fe Compact 2 Dehumidifier:

        Both were installed in clean encapsulated crawls space new construction home both worked for the first six to month period with scheduled filter changes . First one turned to a block on ice do to bad defrost thermostat and humidity control. The second ones fan just stayed running and noticed humity was high by watching the humidity gauge that I have in crawls space. Further investigation found that yes another bad defrost thermostat stuck in the open position, meaning the compressor would not come on. Done with these units good luck to you if you deside to purchase one of these!

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        5.0

        The best

        By Clockmaker

        from NY

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Easy To Set Up
        • Effective Water Removal
        • Energy Efficient

        Cons

          Best Uses

          • Basement

          Comments about Santa Fe Compact 2 Dehumidifier:

          Better to pay a little more for a quality product made in the USA than one made overseas which has to be replaced every year or two

          • Primary use:
          • Personal
           
          5.0

          excellent

          By no musty smell

          from Chicago, IL

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Easy To Set Up
          • Effective Water Removal
          • Quiet

          Cons

            Best Uses

            • Basement
            • Crawl Space
            • Whole House

            Comments about Santa Fe Compact 2 Dehumidifier:

            we put this in our basement - half basement and half crawl. The musty smell we constantly had is gone! I can't believe how effective this is. Don't spend the money on a bucket... spend the extra $ on this and hang it from your rafters.

             
            5.0

            Incredible Product

            By Vic the glass artist

            from Michigan

            About Me Homeowner

            Verified Buyer

            Pros

            • Easy To Set Up
            • Effective Water Removal
            • Quiet

            Cons

              Best Uses

              • Basement

              Comments about Santa Fe Compact 2 Dehumidifier:

              Used in basement to keep humidity in the comfortable zone. I use the basement as a work shop as well as storing my French wine. Humidity control is important and Santa Fe Compact 2 does the job perfectly.

              • Primary use:
              • Personal
               
              5.0

              The best unit for the tuffest job

              By George the builder

              from Kingsley PA

              Verified Buyer

              Pros

              • Compact
              • Desert Dry Basement
              • Ductable
              • Easy To Set Up
              • Effective Water Removal
              • Energy Efficient
              • Quiet
              • Worry Free Water Removal

              Cons

                Best Uses

                • Basement
                • Crawl Space
                • Multi-Room
                • Summer Humidity

                Comments about Santa Fe Compact 2 Dehumidifier:

                This is my second unit and it performs better than the first. Its quiet and without continual running it brings the readings down in the 40s. The delivery was rapid and with simple hand tools anyone can install the unit as if they were a professional

                • Primary use:
                • Personal
                 
                5.0

                excellent choice.

                By john

                from Lenoir City,. Tennessee 37772

                About Me Handyman, Homeowner, Professional

                Verified Buyer

                Pros

                • Compact
                • Easy To Set Up
                • Effective Water Removal
                • Energy Efficient
                • Quiet

                Cons

                  Best Uses

                  • Basement
                  • Crawl Space

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  used in crawlspace and drained to outside. Quiet and effective. Suggest that all space vents be closed as most moisture in humid area of country comes into space from air outside assuming no foundation problems.

                  Very pleased with delivery and price. Everything went as advertised.

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