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Santa Fe Compact 2 Dehumidifier Customer Reviews

 
Product Details...

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 128 reviews)

Ratings Distribution

  • 5 Stars

     

    (101)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Compact (66)
  • Effective (53)
  • Energy efficient (37)
  • Quiet (36)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (28)
  • Basement (10)
  • Crawl space (9)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (68), Avid do-it-yourselfer (12), Professional (8)
    • Primary use:
    • Personal (67)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email Clutch.Drofab@GMail.com.

Reviewed by 128 customers

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(1 of 1 customers found this review helpful)

 
5.0

The best

By Clockmaker

from NY

About Me Homeowner

Verified Buyer

Pros

  • Compact
  • Easy To Set Up
  • Effective Water Removal
  • Energy Efficient

Cons

    Best Uses

    • Basement

    Comments about Santa Fe Compact 2 Dehumidifier:

    Better to pay a little more for a quality product made in the USA than one made overseas which has to be replaced every year or two

    • Primary use:
    • Personal
     
    5.0

    excellent

    By no musty smell

    from Chicago, IL

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Easy To Set Up
    • Effective Water Removal
    • Quiet

    Cons

      Best Uses

      • Basement
      • Crawl Space
      • Whole House

      Comments about Santa Fe Compact 2 Dehumidifier:

      we put this in our basement - half basement and half crawl. The musty smell we constantly had is gone! I can't believe how effective this is. Don't spend the money on a bucket... spend the extra $ on this and hang it from your rafters.

       
      5.0

      Incredible Product

      By Vic the glass artist

      from Michigan

      About Me Homeowner

      Verified Buyer

      Pros

      • Easy To Set Up
      • Effective Water Removal
      • Quiet

      Cons

        Best Uses

        • Basement

        Comments about Santa Fe Compact 2 Dehumidifier:

        Used in basement to keep humidity in the comfortable zone. I use the basement as a work shop as well as storing my French wine. Humidity control is important and Santa Fe Compact 2 does the job perfectly.

        • Primary use:
        • Personal
         
        5.0

        The best unit for the tuffest job

        By George the builder

        from Kingsley PA

        Verified Buyer

        Pros

        • Compact
        • Desert Dry Basement
        • Ductable
        • Easy To Set Up
        • Effective Water Removal
        • Energy Efficient
        • Quiet
        • Worry Free Water Removal

        Cons

          Best Uses

          • Basement
          • Crawl Space
          • Multi-Room
          • Summer Humidity

          Comments about Santa Fe Compact 2 Dehumidifier:

          This is my second unit and it performs better than the first. Its quiet and without continual running it brings the readings down in the 40s. The delivery was rapid and with simple hand tools anyone can install the unit as if they were a professional

          • Primary use:
          • Personal
           
          5.0

          excellent choice.

          By john

          from Lenoir City,. Tennessee 37772

          About Me Handyman, Homeowner, Professional

          Verified Buyer

          Pros

          • Compact
          • Easy To Set Up
          • Effective Water Removal
          • Energy Efficient
          • Quiet

          Cons

            Best Uses

            • Basement
            • Crawl Space

            Comments about Santa Fe Compact 2 Dehumidifier:

            used in crawlspace and drained to outside. Quiet and effective. Suggest that all space vents be closed as most moisture in humid area of country comes into space from air outside assuming no foundation problems.

            Very pleased with delivery and price. Everything went as advertised.

            (1 of 1 customers found this review helpful)

             
            5.0

            Won't be Disapointed

            By Trik

            from North Carolina

            About Me Handyman, Homeowner

            Verified Buyer

            Pros

            • Compact
            • Easy To Set Up
            • Effective Water Removal
            • Quiet

            Cons

              Best Uses

              • Crawl Space

              Comments about Santa Fe Compact 2 Dehumidifier:

              Turned a crawlspace that had insulation dripping with water into a bone dry area in less than two days. Now the air under my house is more pleasant to breath than the air outside of my house. Great investment

              • Primary use:
              • Personal

              (0 of 1 customers found this review helpful)

               
              5.0

              Down Twenty

              By Bill the Homeowner

              from Long Lake, New York

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Easy To Set Up
              • Effective Water Removal
              • Quiet

              Cons

                Best Uses

                • Basement

                Comments about Santa Fe Compact 2 Dehumidifier:

                The humidity in my basement was 78%. I had puddles on the floor and furniture had gained a film on certain pieces. I suspended my Compact 2 from the ceiling and started it up. My humidity is now 58%. It is still cool down there. But certainly more comfortable and I am not worried about damage to furniture or tools rusting.
                The Compact 2 is a great product.

                • Primary use:
                • Personal
                 
                5.0

                Wonderful purchase

                By David

                from Doylestown, PA

                About Me Homeowner

                Verified Buyer

                Pros

                • Compact
                • Ductable
                • Easy To Set Up
                • Effective Water Removal

                Cons

                  Best Uses

                  • Basement
                  • Saved Me A Fortune

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  We had a big mildew problem in our basement. Options offered by professionals were all expensive, including a extra large system with ducting to the outside.

                  • Primary use:
                  • Personal
                   
                  5.0

                  Expensive, but worth it

                  By pete

                  from new jersey

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Easy To Set Up
                  • Effective Water Removal
                  • Energy Efficient
                  • Quiet

                  Cons

                    Best Uses

                    • Basement

                    Comments about Santa Fe Compact 2 Dehumidifier:

                    Great product. A little pricey, but if it lasts as long as it should, it'll justify the cost. Removes a decent amount of humidity, and the ceiling hanger option is very convenient.

                    • Primary use:
                    • Personal
                     
                    5.0

                    Initial impressions are very good!

                    By Jon

                    from Charlotte, NC

                    About Me Homeowner

                    Verified Buyer

                    Pros

                    • Compact
                    • Ductable
                    • Easy To Set Up
                    • Energy Efficient
                    • Quiet

                    Cons

                      Best Uses

                      • Basement

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      We purchased this dehumidifier for our finished basement about a month ago. It is typically unused, so we don't need to keep the AC that low. We tried a dehumidifier from a big box store. It lasted only a few months, and got to be very noisy. This unit is very quiet and does a good job of removing the humidity from our entire basement (~1,700 sq. ft.). Hopefully, this unit will work efficiently and quietly for a number of years.

                      • Primary use:
                      • Personal

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