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Santa Fe Compact 2 Dehumidifier Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 112 reviews)

Ratings Distribution

  • 5 Stars

     

    (88)

  • 4 Stars

     

    (20)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (0)

98%

of respondents would recommend this to a friend.

Pros

  • Compact (53)
  • Effective (50)
  • Energy efficient (31)
  • Quiet (28)
  • Lightweight (20)

Cons

    Best Uses

    • Dank basement (35)
    • Summer humidity (26)
    • Crawl space (5)
    • Drying hand laundry (4)
      • Reviewer Profile:
      • Homeowner (54), Avid do-it-yourselfer (8), Professional (5)
      • Primary use:
      • Personal (53)

    Most Liked Positive Review

     

    Working Well

    Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

    Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

    VS

    Most Liked Negative Review

     

    Crawl Space Cleaning

    This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too...Read complete review

    This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too because if you have a larger crawl space then you can really get the airflow, not to mention it will hopefully clean out all of the mold spores that were in the air. And yes it is efficient, so it does not run all the time.

    I also have a fairly small entry to the crawl space and basically if you can squeeze into the crawl space, then this machine can too.

    I have two critiques of this product first it is a bit on the loud side. Second, it is fragile and the first unit I received was not functioning, which of course you won't know until you have gone through all the trouble of installing it. Then, in order to have your exchange processed you have to charge your credit card for a second unit, so I am still waiting to be refunded. And don't be discouraged if the first one doesn't work because these things are great!

    Reviewed by 112 customers

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    Displaying reviews 1-10

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    5.0

    Perfect for a tight crawlspace

    By Engine-16

    from Virginia Beach, Virginia

    About Me Handyman, Homeowner

    Verified Reviewer

    Pros

    • Compact
    • Effective
    • Energy Efficient
    • Lightweight

    Cons

      Best Uses

        Comments about Santa Fe Compact 2 Dehumidifier:

        Have the Compact-2 and seems to do a good job of keeping my crawlspace at 50% R.H. The adjustment knob is about 1/4 into the dry setting, but there is still more movement in the dry if I need it. It does not run all that much,but it is November. I want to see how much it runs in the humid summers of Virginia. I do have my crawl encapsulated as best as possible on a 18 year old house. Crawlspace is about 1300 square feet and 30" in height. I have the unit hanging in the center of my crawl from the floor joists. Hanging kit is easy and helps to keep unit out of the way. Dehumidifier looks and feels like quality, but will see how well it lasts. Unit can be heard directly above if no noise is in the house and i'm listening for it, so no big deal. Would buy again. If your in the market for a dehumidifier for your crawl, do not buy a big box store dehumidifier. They run continuous and I had one in crawl originally and later found out it was recalled because of fire hazard. It would also cost more to run then the Santa Fe Compact. I also have my ducted to an area 25 feet away to create more circulation in crawl and also to help with exhaust noise.

        • Primary use:
        • Personal
         
        5.0

        Worth the price.

        By Clint

        from Athens, Georgia

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Energy Efficient
        • Quiet

        Cons

          Best Uses

          • Dank Basement

          Comments about Santa Fe Compact 2 Dehumidifier:

          The unit was straightforward to install. It took some experimenting to get the humidity level I want (sealed crawl space). I also had to think about how to drain it into a pump unit, but that worked out fine. It is fairly quiet, and it seems to operate efficiently. I hope it will last a long time, unlike the cheaper units I have tried before!

          • Primary use:
          • Personal
           
          4.0

          works well, a bit loud

          By will

          from washington dc

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective
          • Lightweight

          Cons

          • Awkward Water Pan

          Best Uses

          • Dank Basement

          Comments about Santa Fe Compact 2 Dehumidifier:

          - too noisy
          - should have option to drip condensed water from front or back of the unit
          - should have option to plug the unit in from either the front or back
          - does not come with a good condensed water effluent seal

          • Primary use:
          • Personal
           
          5.0

          Incredible success

          By Mel the mom

          from Waxhaw, NC

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective
          • Lightweight
          • Quiet

          Cons

            Best Uses

            • Summer Humidity
            • Wet Crawl Space

            Comments about Santa Fe Compact 2 Dehumidifier:

            We had a real wet crawl space - within days of installing - our humidity dropped tremendously and began drying everything out in our crawl space. Amazed at the quick and efficient results.

            • Primary use:
            • Personal
             
            4.0

            Excellent machine, operates as advertise

            By Dave

            from Pittsburgh, PA

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Energy Efficient

            Cons

              Best Uses

              • Dank Basement
              • Summer Humidity

              Comments about Santa Fe Compact 2 Dehumidifier:

              Great machine

               
              5.0

              Excellent Service / Products as stated

              By WT Guitarmaker

              from Charlotte, NC

              About Me Homeowner, Professional

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Energy Efficient

              Cons

                Best Uses

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  The Santa Fe Compact 2 is a great addition to my shop. It keeps the RH within a few points of 42% which is my goal. Much more efficient than a consumer version that couldn't keep it below 50% and never cycled off. The Compact 2 runs a lot, but not all the time. It's reasonably quiet for the amount of air it moves. Well designed and effective.

                  • Primary use:
                  • Business

                  (2 of 2 customers found this review helpful)

                   
                  5.0

                  Works

                  By Scott M.

                  from Kansas City, MO

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective

                  Cons

                    Best Uses

                    • Dank Basement

                    Comments about Santa Fe Compact 2 Dehumidifier:

                    I placed this unit in the basement of my 90 year old house. Started with 70% humidity at 72 degrees. This unit dropped the humidity to 50% in 6 hours and to 40% in 2 days. After 2 weeks the basement is staying between 38 and 39%. My 70 pint department store unit never got the humidity below 60%.

                    • Primary use:
                    • Personal
                     
                    4.0

                    Works very well

                    By Matman

                    from Baltimore Maryland

                    About Me Homeowner

                    Verified Buyer

                    Pros

                    • Compact
                    • Effective
                    • Energy Efficient
                    • Lightweight
                    • Quiet

                    Cons

                      Best Uses

                      • Dank Basement
                      • Summer Humidity

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      The humidifyer takes care of the humidity for the entire basement. I am very happy with it so far, I guess I'll know better after a full season or two. It is worth the extra money to get a good one instead of the small ones you see at department stores.

                      • Primary use:
                      • Personal

                      (1 of 1 customers found this review helpful)

                       
                      4.0

                      Excellent Service and Dehumidifier

                      By Moldy Basement

                      from Stroudsburg PA

                      About Me Homeowner

                      Verified Buyer

                      Pros

                      • Compact
                      • Effective

                      Cons

                        Best Uses

                        • Dank Basement

                        Comments about Santa Fe Compact 2 Dehumidifier:

                        It has been doing an admirable job of keeping the humidity low in a very damp basement. Although it does the job and my basement is within the specifications for the unit, I sometimes think I would have been better off upgrading to the larger unit. When in doubt, go bigger!

                        • Primary use:
                        • Personal

                        (0 of 4 customers found this review helpful)

                         
                        2.0

                        POOR QUALITY

                        By DC

                        from BEALETON, VA

                        About Me Homeowner

                        Pros

                        • Compact

                        Cons

                          Best Uses

                            Comments about Santa Fe Compact 2 Dehumidifier:

                            I BOUGHT THIS UNIT BECAUSE IT WAS WAS MADE IN AMERICA. ALSO BOUGHT THE PUMP RECOMMENDED IN THE SANTE FE MANUEL I TRIED TO UNSCREW THE SCREWS ON THE SIDE OF THE DEHUMIDIFIER TO MOUNT THE PUMP USING THE RECOMMENDED PHILLIPS SCREWDRIVER. THE SCREWS ARE CHEAP AND THEY STRIPPED. ALSO SANTE FE NEEDS TO HAVE A GARDEN HOSE CONNECTION INSTEAD OF FORCING A PIECE OF PLASTIC TUBING ON TO A CONNECTOR. IF THE TUBING FAILS AT THE CONNECTOR POINT YOU HAVE A WET BASEMENT. FOR WHAT I PAID FOR THIS PRODUCT I SHOULD NOT HAVE HAD ANY PROBLEMS. I RETURNED THIS PRODUCT TO SYLVANE WITHOUT ANY PROBLEMS AND I WOULD GLADLY BUY FROM SYLVANE AGAIN- JUST NO SANTE FE PRODUCTS.

                            • Primary use:
                            • Personal

                            Displaying reviews 1-10

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