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Santa Fe Compact 2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 125 reviews)

Ratings Distribution

  • 5 Stars

     

    (98)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Compact (64)
  • Effective (53)
  • Energy efficient (36)
  • Quiet (34)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (28)
  • Crawl space (8)
  • Basement (7)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (65), Avid do-it-yourselfer (12), Professional (8)
    • Primary use:
    • Personal (65)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email Clutch.Drofab@GMail.com.

Reviewed by 125 customers

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5.0

The best unit for the tuffest job

By George the builder

from Kingsley PA

Verified Buyer

Pros

  • Compact
  • Desert Dry Basement
  • Ductable
  • Easy To Set Up
  • Effective Water Removal
  • Energy Efficient
  • Quiet
  • Worry Free Water Removal

Cons

    Best Uses

    • Basement
    • Crawl Space
    • Multi-Room
    • Summer Humidity

    Comments about Santa Fe Compact 2 Dehumidifier:

    This is my second unit and it performs better than the first. Its quiet and without continual running it brings the readings down in the 40s. The delivery was rapid and with simple hand tools anyone can install the unit as if they were a professional

    • Primary use:
    • Personal
     
    5.0

    excellent choice.

    By john

    from Lenoir City,. Tennessee 37772

    About Me Handyman, Homeowner, Professional

    Verified Buyer

    Pros

    • Compact
    • Easy To Set Up
    • Effective Water Removal
    • Energy Efficient
    • Quiet

    Cons

      Best Uses

      • Basement
      • Crawl Space

      Comments about Santa Fe Compact 2 Dehumidifier:

      used in crawlspace and drained to outside. Quiet and effective. Suggest that all space vents be closed as most moisture in humid area of country comes into space from air outside assuming no foundation problems.

      Very pleased with delivery and price. Everything went as advertised.

      (1 of 1 customers found this review helpful)

       
      5.0

      Won't be Disapointed

      By Trik

      from North Carolina

      About Me Handyman, Homeowner

      Verified Buyer

      Pros

      • Compact
      • Easy To Set Up
      • Effective Water Removal
      • Quiet

      Cons

        Best Uses

        • Crawl Space

        Comments about Santa Fe Compact 2 Dehumidifier:

        Turned a crawlspace that had insulation dripping with water into a bone dry area in less than two days. Now the air under my house is more pleasant to breath than the air outside of my house. Great investment

        • Primary use:
        • Personal
         
        5.0

        Down Twenty

        By Bill the Homeowner

        from Long Lake, New York

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Easy To Set Up
        • Effective Water Removal
        • Quiet

        Cons

          Best Uses

          • Basement

          Comments about Santa Fe Compact 2 Dehumidifier:

          The humidity in my basement was 78%. I had puddles on the floor and furniture had gained a film on certain pieces. I suspended my Compact 2 from the ceiling and started it up. My humidity is now 58%. It is still cool down there. But certainly more comfortable and I am not worried about damage to furniture or tools rusting.
          The Compact 2 is a great product.

          • Primary use:
          • Personal
           
          5.0

          Wonderful purchase

          By David

          from Doylestown, PA

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Ductable
          • Easy To Set Up
          • Effective Water Removal

          Cons

            Best Uses

            • Basement
            • Saved Me A Fortune

            Comments about Santa Fe Compact 2 Dehumidifier:

            We had a big mildew problem in our basement. Options offered by professionals were all expensive, including a extra large system with ducting to the outside.

            • Primary use:
            • Personal
             
            5.0

            Expensive, but worth it

            By pete

            from new jersey

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Easy To Set Up
            • Effective Water Removal
            • Energy Efficient
            • Quiet

            Cons

              Best Uses

              • Basement

              Comments about Santa Fe Compact 2 Dehumidifier:

              Great product. A little pricey, but if it lasts as long as it should, it'll justify the cost. Removes a decent amount of humidity, and the ceiling hanger option is very convenient.

              • Primary use:
              • Personal
               
              5.0

              Initial impressions are very good!

              By Jon

              from Charlotte, NC

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Ductable
              • Easy To Set Up
              • Energy Efficient
              • Quiet

              Cons

                Best Uses

                • Basement

                Comments about Santa Fe Compact 2 Dehumidifier:

                We purchased this dehumidifier for our finished basement about a month ago. It is typically unused, so we don't need to keep the AC that low. We tried a dehumidifier from a big box store. It lasted only a few months, and got to be very noisy. This unit is very quiet and does a good job of removing the humidity from our entire basement (~1,700 sq. ft.). Hopefully, this unit will work efficiently and quietly for a number of years.

                • Primary use:
                • Personal
                 
                5.0

                Quality product

                By Vic

                from Raleigh, NC

                About Me Homeowner

                Verified Buyer

                Pros

                • Effective Water Removal

                Cons

                  Best Uses

                  • Basement

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  My main objective is reliability. All cheaper products were not reliable. I believe this one will be. It takes about 3 years to find it out.

                  • Primary use:
                  • Personal
                   
                  5.0

                  Easy to Install and Set Up

                  By PDS

                  from Powhatan, VA

                  About Me Handyman

                  Verified Reviewer

                  Pros

                    Cons

                      Best Uses

                        Comments about Santa Fe Compact 2 Dehumidifier:

                        The unit has been running now about a week. Cycles on and off, and is maintaining a humidity level in the crawl space of 43%. The crawl space had also just been sealed off and encapsulated, with foam insulation on the walls. Took a few days to figure out where the dial should be to maintain humidity between 40 and 50%, but now is set. Running well.

                        • Primary use:
                        • Personal
                         
                        5.0

                        Gets the job done

                        By Dave

                        from Andover, MA

                        About Me Homeowner

                        Verified Buyer

                        Pros

                        • Compact
                        • Effective

                        Cons

                          Best Uses

                          • Dank Basement

                          Comments about Santa Fe Compact 2 Dehumidifier:

                          Replaced former floor unit of another brand that had quit. Does great work, particularly when used with hanging kit to better distribute air in the room, use no floor space and be completely protected from any flooding. Hanging kit makes draining of condensate easy as well. Love that it is made in America.

                          • Primary use:
                          • Personal

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