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Santa Fe Compact 2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 116 reviews)

Ratings Distribution

  • 5 Stars

     

    (89)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Compact (57)
  • Effective (53)
  • Energy efficient (32)
  • Quiet (28)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (27)
  • Crawl space (5)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (58), Avid do-it-yourselfer (9), Professional (7)
    • Primary use:
    • Personal (57)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Crawl Space Cleaning

This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too...Read complete review

This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too because if you have a larger crawl space then you can really get the airflow, not to mention it will hopefully clean out all of the mold spores that were in the air. And yes it is efficient, so it does not run all the time.

I also have a fairly small entry to the crawl space and basically if you can squeeze into the crawl space, then this machine can too.

I have two critiques of this product first it is a bit on the loud side. Second, it is fragile and the first unit I received was not functioning, which of course you won't know until you have gone through all the trouble of installing it. Then, in order to have your exchange processed you have to charge your credit card for a second unit, so I am still waiting to be refunded. And don't be discouraged if the first one doesn't work because these things are great!

Reviewed by 116 customers

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Displaying reviews 11-20

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(2 of 2 customers found this review helpful)

 
5.0

Works

By Scott M.

from Kansas City, MO

About Me Homeowner

Verified Buyer

Pros

  • Compact
  • Effective

Cons

    Best Uses

    • Dank Basement

    Comments about Santa Fe Compact 2 Dehumidifier:

    I placed this unit in the basement of my 90 year old house. Started with 70% humidity at 72 degrees. This unit dropped the humidity to 50% in 6 hours and to 40% in 2 days. After 2 weeks the basement is staying between 38 and 39%. My 70 pint department store unit never got the humidity below 60%.

    • Primary use:
    • Personal
     
    4.0

    Works very well

    By Matman

    from Baltimore Maryland

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Effective
    • Energy Efficient
    • Lightweight
    • Quiet

    Cons

      Best Uses

      • Dank Basement
      • Summer Humidity

      Comments about Santa Fe Compact 2 Dehumidifier:

      The humidifyer takes care of the humidity for the entire basement. I am very happy with it so far, I guess I'll know better after a full season or two. It is worth the extra money to get a good one instead of the small ones you see at department stores.

      • Primary use:
      • Personal

      (1 of 1 customers found this review helpful)

       
      4.0

      Excellent Service and Dehumidifier

      By Moldy Basement

      from Stroudsburg PA

      About Me Homeowner

      Verified Buyer

      Pros

      • Compact
      • Effective

      Cons

        Best Uses

        • Dank Basement

        Comments about Santa Fe Compact 2 Dehumidifier:

        It has been doing an admirable job of keeping the humidity low in a very damp basement. Although it does the job and my basement is within the specifications for the unit, I sometimes think I would have been better off upgrading to the larger unit. When in doubt, go bigger!

        • Primary use:
        • Personal

        (1 of 5 customers found this review helpful)

         
        2.0

        POOR QUALITY

        By DC

        from BEALETON, VA

        About Me Homeowner

        Pros

        • Compact

        Cons

          Best Uses

            Comments about Santa Fe Compact 2 Dehumidifier:

            I BOUGHT THIS UNIT BECAUSE IT WAS WAS MADE IN AMERICA. ALSO BOUGHT THE PUMP RECOMMENDED IN THE SANTE FE MANUEL I TRIED TO UNSCREW THE SCREWS ON THE SIDE OF THE DEHUMIDIFIER TO MOUNT THE PUMP USING THE RECOMMENDED PHILLIPS SCREWDRIVER. THE SCREWS ARE CHEAP AND THEY STRIPPED. ALSO SANTE FE NEEDS TO HAVE A GARDEN HOSE CONNECTION INSTEAD OF FORCING A PIECE OF PLASTIC TUBING ON TO A CONNECTOR. IF THE TUBING FAILS AT THE CONNECTOR POINT YOU HAVE A WET BASEMENT. FOR WHAT I PAID FOR THIS PRODUCT I SHOULD NOT HAVE HAD ANY PROBLEMS. I RETURNED THIS PRODUCT TO SYLVANE WITHOUT ANY PROBLEMS AND I WOULD GLADLY BUY FROM SYLVANE AGAIN- JUST NO SANTE FE PRODUCTS.

            • Primary use:
            • Personal

            (2 of 2 customers found this review helpful)

             
            4.0

            Looks Promising

            By Viking Bob

            from Central Virginia

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Energy Efficient

            Cons

            • Leaks

            Best Uses

            • Dank Basement
            • Summer Humidity

            Comments about Santa Fe Compact 2 Dehumidifier:

            I was tired of the throw away dehumidifiers that last 1 to 2 years. I hope, especially with the much higher cost, that this unit will last. It's too early to know.

            What I do know, however, is that I cannot stop some leakage that apparently comes from the drainage pan around the drain fitting. After "fixing" the drain leak several times, it became clear that the leak was not coming from the fitting. It does not get wet. It's a little annoying that I have to keep a small pan under the unit so that it does not spoil the shelf unit I made to hang near the ceiling. The cheap units didn't leak, they just failed prematurely.

            • Primary use:
            • Personal

            (1 of 1 customers found this review helpful)

             
            5.0

            Wish I had bought this product years ago

            By Harry

            from Mineral Springs, NC

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Energy Efficient
            • Lightweight
            • Quiet

            Cons

              Best Uses

              • Dank Basement

              Comments about Santa Fe Compact 2 Dehumidifier:

              Easy to install and really works

              • Primary use:
              • Personal

              (1 of 1 customers found this review helpful)

               
              4.0

              Small model Big performanace

              By Lisa

              from Loysville, PA

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Energy Efficient

              Cons

                Best Uses

                • Dank Basement
                • Summer Humidity

                Comments about Santa Fe Compact 2 Dehumidifier:

                My home has both an unfinished and finished side to the basement. The standard dehumidifiers could not keep up with the humidity and damnpness. This small but effective model is doing a great job taking care of both

                • Primary use:
                • Personal

                (3 of 3 customers found this review helpful)

                 
                5.0

                So far the dehumidifier is working great

                By Tom

                from Raleigh NC

                About Me Homeowner

                Verified Buyer

                Pros

                • Compact
                • Easy to install
                • Effective

                Cons

                  Best Uses

                  • Crawl space

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  It has been working about a month now and the crawl space went from 98% relative humidity to more normal. In the first few days it took more then 2 gallons of water out of the air. I also closed all the vents and put down more plastic on the dirt.

                  • Primary use:
                  • Personal
                   
                  5.0

                  We are pleased with our Dehumidifier

                  By MKC

                  from Virginia Beach, VA

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient
                  • Lightweight
                  • Quiet

                  Cons

                    Best Uses

                    • Crawl Space Humidity
                    • Summer Humidity

                    Comments about Santa Fe Compact 2 Dehumidifier:

                    Our dehumidifier was shipped in a very timely manner and arrived in excellent condition. It is VERY easy to install. WE bought the hanging kit and it, too, was very easy to install. We could see the humidity being sucked out of the air as soon as it was turned on. Very pleased with our purchase.

                    • Primary use:
                    • Personal
                     
                    5.0

                    Powerful and effective

                    By Donna and Israel

                    from The Hamptons, Long Island, NY

                    About Me Homeowner

                    Verified Buyer

                    Pros

                    • Compact
                    • Effective
                    • Quiet

                    Cons

                      Best Uses

                      • Dank Basement
                      • Drying Hand Laundry

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      We have a house close to the beach and so you can imagine how damp the basement can get. So much so that cardboard wilts and mold flourishes. Just minutes after installing the Santa Fe, we were astonished by how much water was being extracted from the air and traveling down the tube. It took a full week at 3/4 setting for the unit to finally go into standby mode. Since then, we've adjusted the setting to 1/2 and the unit goes on and off periodically. It's so quiet though, it's hardly noticeable in our 1000 sq ft home. Beyond satisfied with the performance!

                      • Primary use:
                      • Personal

                      Displaying reviews 11-20

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