CALL US TOLL-FREE 1-800-934-9194
better air begins with knowledge
No items added.
0 items in your cart    View your cart »
Cart Subtotal: $0.00
 

Santa Fe Compact 2 Dehumidifier Customer Reviews

 
Product Details...

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 129 reviews)

Ratings Distribution

  • 5 Stars

     

    (101)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (1)

96%

of respondents would recommend this to a friend.

Pros

  • Compact (66)
  • Effective (53)
  • Energy efficient (37)
  • Quiet (36)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (28)
  • Basement (10)
  • Crawl space (9)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (69), Avid do-it-yourselfer (13), Professional (8)
    • Primary use:
    • Personal (68)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email Clutch.Drofab@GMail.com.

Reviewed by 129 customers

Sort by

Displaying reviews 11-20

Back to top

 
5.0

Initial impressions are very good!

By Jon

from Charlotte, NC

About Me Homeowner

Verified Buyer

Pros

  • Compact
  • Ductable
  • Easy To Set Up
  • Energy Efficient
  • Quiet

Cons

    Best Uses

    • Basement

    Comments about Santa Fe Compact 2 Dehumidifier:

    We purchased this dehumidifier for our finished basement about a month ago. It is typically unused, so we don't need to keep the AC that low. We tried a dehumidifier from a big box store. It lasted only a few months, and got to be very noisy. This unit is very quiet and does a good job of removing the humidity from our entire basement (~1,700 sq. ft.). Hopefully, this unit will work efficiently and quietly for a number of years.

    • Primary use:
    • Personal
     
    5.0

    Quality product

    By Vic

    from Raleigh, NC

    About Me Homeowner

    Verified Buyer

    Pros

    • Effective Water Removal

    Cons

      Best Uses

      • Basement

      Comments about Santa Fe Compact 2 Dehumidifier:

      My main objective is reliability. All cheaper products were not reliable. I believe this one will be. It takes about 3 years to find it out.

      • Primary use:
      • Personal

      (1 of 1 customers found this review helpful)

       
      5.0

      Easy to Install and Set Up

      By PDS

      from Powhatan, VA

      About Me Handyman

      Verified Reviewer

      Pros

        Cons

          Best Uses

            Comments about Santa Fe Compact 2 Dehumidifier:

            The unit has been running now about a week. Cycles on and off, and is maintaining a humidity level in the crawl space of 43%. The crawl space had also just been sealed off and encapsulated, with foam insulation on the walls. Took a few days to figure out where the dial should be to maintain humidity between 40 and 50%, but now is set. Running well.

            • Primary use:
            • Personal
             
            5.0

            Gets the job done

            By Dave

            from Andover, MA

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective

            Cons

              Best Uses

              • Dank Basement

              Comments about Santa Fe Compact 2 Dehumidifier:

              Replaced former floor unit of another brand that had quit. Does great work, particularly when used with hanging kit to better distribute air in the room, use no floor space and be completely protected from any flooding. Hanging kit makes draining of condensate easy as well. Love that it is made in America.

              • Primary use:
              • Personal

              (0 of 1 customers found this review helpful)

               
              2.0

              Worked well for 2 1/2 years. Leaking b

              By Ellen

              from West Chester PA

              About Me Homeowner

              Verified Reviewer

              Pros

              • Compact
              • Effective
              • Lightweight

              Cons

              • Leaks

              Best Uses

              • Dank Basement
              • Summer Humidity

              Comments about Santa Fe Compact 2 Dehumidifier:

              If you asked me about this product before it started leaking I would have given it 4 stars. Minus 1 for being very loud.

              2 1/2 years is a short time for it to break. The basement was waterproofed at the same time I purchased the dehumidifier. French drain and pump added. So its not that damp to begin with.

              • Primary use:
              • Personal
               
              3.0

              I like it ,

              By No nickname

              from Watertown,Ma

              About Me Homeowner, Professional

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Lightweight

              Cons

                Best Uses

                • Dank Basement

                Comments about Santa Fe Compact 2 Dehumidifier:

                It is small, it works well .

                • Primary use:
                • Personal
                 
                4.0

                Hasn't been working long enough yet

                By Energy auditor

                from Phila., PA

                About Me Handyman, Homeowner, Professional

                Verified Buyer

                Pros

                • Compact
                • Energy Efficient
                • Not As Quiet As I'd Hoped

                Cons

                  Best Uses

                  • Dank Basement
                  • Will See About Summer

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  I was promised a free humidistat with my order but haven't gotten it. Not sure why that is so complicated or difficult. You should be clearer at the time of ordering.
                  It was easy to install and get working.
                  I'm not yet sure how effective it is and wish it had come with a MERV 11 filter (which can be purchased seperately.)
                  It is not as quiet as I'd hoped, and given my electric bill for 2 wks use it may not be as cost effective as I'd hoped, but that could change after the initial "drying out" period. Summer humidity could negate any reductions.

                  • Primary use:
                  • Personal

                  (2 of 2 customers found this review helpful)

                   
                  5.0

                  Perfect for a tight crawlspace

                  By Engine-16

                  from Virginia Beach, Virginia

                  About Me Handyman, Homeowner

                  Verified Reviewer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient
                  • Lightweight

                  Cons

                    Best Uses

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      Have the Compact-2 and seems to do a good job of keeping my crawlspace at 50% R.H. The adjustment knob is about 1/4 into the dry setting, but there is still more movement in the dry if I need it. It does not run all that much,but it is November. I want to see how much it runs in the humid summers of Virginia. I do have my crawl encapsulated as best as possible on a 18 year old house. Crawlspace is about 1300 square feet and 30" in height. I have the unit hanging in the center of my crawl from the floor joists. Hanging kit is easy and helps to keep unit out of the way. Dehumidifier looks and feels like quality, but will see how well it lasts. Unit can be heard directly above if no noise is in the house and i'm listening for it, so no big deal. Would buy again. If your in the market for a dehumidifier for your crawl, do not buy a big box store dehumidifier. They run continuous and I had one in crawl originally and later found out it was recalled because of fire hazard. It would also cost more to run then the Santa Fe Compact. I also have my ducted to an area 25 feet away to create more circulation in crawl and also to help with exhaust noise.

                      • Primary use:
                      • Personal

                      (1 of 1 customers found this review helpful)

                       
                      5.0

                      Worth the price.

                      By Clint

                      from Athens, Georgia

                      About Me Homeowner

                      Verified Buyer

                      Pros

                      • Compact
                      • Effective
                      • Energy Efficient
                      • Quiet

                      Cons

                        Best Uses

                        • Dank Basement

                        Comments about Santa Fe Compact 2 Dehumidifier:

                        The unit was straightforward to install. It took some experimenting to get the humidity level I want (sealed crawl space). I also had to think about how to drain it into a pump unit, but that worked out fine. It is fairly quiet, and it seems to operate efficiently. I hope it will last a long time, unlike the cheaper units I have tried before!

                        • Primary use:
                        • Personal

                        (0 of 1 customers found this review helpful)

                         
                        4.0

                        works well, a bit loud

                        By will

                        from washington dc

                        About Me Homeowner

                        Verified Buyer

                        Pros

                        • Compact
                        • Effective
                        • Lightweight

                        Cons

                        • Awkward Water Pan

                        Best Uses

                        • Dank Basement

                        Comments about Santa Fe Compact 2 Dehumidifier:

                        - too noisy
                        - should have option to drip condensed water from front or back of the unit
                        - should have option to plug the unit in from either the front or back
                        - does not come with a good condensed water effluent seal

                        • Primary use:
                        • Personal

                        Displaying reviews 11-20

                        Back to top

                        Email Exclusives

                        Enter your email address to sign up for our newsletter, which includes special offers only for our newsletter subscribers! We will not sell your email address, and you can unsubscribe at any time.

                         
                         
                        Begin Secure Checkout
                        Don't have an account?
                         
                        Enter your email address to checkout as a guest.

                         
                        Returning Customer? Sign In:
                         
                        Welcome back!
                         
                        Login for faster checkout.
                        If you have forgotten your password, click here.

                        Newsletter Subscriptions

                        Thanks for subscribing to our newsletter! You should begin receiving regular emails from us shortly!