CALL US TOLL-FREE 1-800-934-9194
Sylvane.com
No items added.
0 items in your cart    View your cart »
Cart Subtotal: $0.00
 
help

Santa Fe Compact 2 Dehumidifier Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 113 reviews)

Ratings Distribution

  • 5 Stars

     

    (88)

  • 4 Stars

     

    (20)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

96%

of respondents would recommend this to a friend.

Pros

  • Compact (54)
  • Effective (50)
  • Energy efficient (31)
  • Quiet (29)
  • Lightweight (20)

Cons

    Best Uses

    • Dank basement (35)
    • Summer humidity (26)
    • Crawl space (5)
    • Drying hand laundry (4)
      • Reviewer Profile:
      • Homeowner (55), Avid do-it-yourselfer (8), Professional (5)
      • Primary use:
      • Personal (54)

    Most Liked Positive Review

     

    Working Well

    Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

    Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

    VS

    Most Liked Negative Review

     

    Crawl Space Cleaning

    This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too...Read complete review

    This little guy works as advertised. It works well even at cooler temps, right now my crawl space is at 53 degrees and it is still pumping water. The fan is great too because if you have a larger crawl space then you can really get the airflow, not to mention it will hopefully clean out all of the mold spores that were in the air. And yes it is efficient, so it does not run all the time.

    I also have a fairly small entry to the crawl space and basically if you can squeeze into the crawl space, then this machine can too.

    I have two critiques of this product first it is a bit on the loud side. Second, it is fragile and the first unit I received was not functioning, which of course you won't know until you have gone through all the trouble of installing it. Then, in order to have your exchange processed you have to charge your credit card for a second unit, so I am still waiting to be refunded. And don't be discouraged if the first one doesn't work because these things are great!

    Reviewed by 113 customers

    Sort by

    Displaying reviews 11-20

    Back to top

    (0 of 4 customers found this review helpful)

     
    2.0

    POOR QUALITY

    By DC

    from BEALETON, VA

    About Me Homeowner

    Pros

    • Compact

    Cons

      Best Uses

        Comments about Santa Fe Compact 2 Dehumidifier:

        I BOUGHT THIS UNIT BECAUSE IT WAS WAS MADE IN AMERICA. ALSO BOUGHT THE PUMP RECOMMENDED IN THE SANTE FE MANUEL I TRIED TO UNSCREW THE SCREWS ON THE SIDE OF THE DEHUMIDIFIER TO MOUNT THE PUMP USING THE RECOMMENDED PHILLIPS SCREWDRIVER. THE SCREWS ARE CHEAP AND THEY STRIPPED. ALSO SANTE FE NEEDS TO HAVE A GARDEN HOSE CONNECTION INSTEAD OF FORCING A PIECE OF PLASTIC TUBING ON TO A CONNECTOR. IF THE TUBING FAILS AT THE CONNECTOR POINT YOU HAVE A WET BASEMENT. FOR WHAT I PAID FOR THIS PRODUCT I SHOULD NOT HAVE HAD ANY PROBLEMS. I RETURNED THIS PRODUCT TO SYLVANE WITHOUT ANY PROBLEMS AND I WOULD GLADLY BUY FROM SYLVANE AGAIN- JUST NO SANTE FE PRODUCTS.

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        4.0

        Looks Promising

        By Viking Bob

        from Central Virginia

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Energy Efficient

        Cons

        • Leaks

        Best Uses

        • Dank Basement
        • Summer Humidity

        Comments about Santa Fe Compact 2 Dehumidifier:

        I was tired of the throw away dehumidifiers that last 1 to 2 years. I hope, especially with the much higher cost, that this unit will last. It's too early to know.

        What I do know, however, is that I cannot stop some leakage that apparently comes from the drainage pan around the drain fitting. After "fixing" the drain leak several times, it became clear that the leak was not coming from the fitting. It does not get wet. It's a little annoying that I have to keep a small pan under the unit so that it does not spoil the shelf unit I made to hang near the ceiling. The cheap units didn't leak, they just failed prematurely.

        • Primary use:
        • Personal
         
        5.0

        Wish I had bought this product years ago

        By Harry

        from Mineral Springs, NC

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Energy Efficient
        • Lightweight
        • Quiet

        Cons

          Best Uses

          • Dank Basement

          Comments about Santa Fe Compact 2 Dehumidifier:

          Easy to install and really works

          • Primary use:
          • Personal
           
          4.0

          Small model Big performanace

          By Lisa

          from Loysville, PA

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective
          • Energy Efficient

          Cons

            Best Uses

            • Dank Basement
            • Summer Humidity

            Comments about Santa Fe Compact 2 Dehumidifier:

            My home has both an unfinished and finished side to the basement. The standard dehumidifiers could not keep up with the humidity and damnpness. This small but effective model is doing a great job taking care of both

            • Primary use:
            • Personal

            (2 of 2 customers found this review helpful)

             
            5.0

            So far the dehumidifier is working great

            By Tom

            from Raleigh NC

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Easy to install
            • Effective

            Cons

              Best Uses

              • Crawl space

              Comments about Santa Fe Compact 2 Dehumidifier:

              It has been working about a month now and the crawl space went from 98% relative humidity to more normal. In the first few days it took more then 2 gallons of water out of the air. I also closed all the vents and put down more plastic on the dirt.

              • Primary use:
              • Personal
               
              5.0

              We are pleased with our Dehumidifier

              By MKC

              from Virginia Beach, VA

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Energy Efficient
              • Lightweight
              • Quiet

              Cons

                Best Uses

                • Crawl Space Humidity
                • Summer Humidity

                Comments about Santa Fe Compact 2 Dehumidifier:

                Our dehumidifier was shipped in a very timely manner and arrived in excellent condition. It is VERY easy to install. WE bought the hanging kit and it, too, was very easy to install. We could see the humidity being sucked out of the air as soon as it was turned on. Very pleased with our purchase.

                • Primary use:
                • Personal
                 
                5.0

                Powerful and effective

                By Donna and Israel

                from The Hamptons, Long Island, NY

                About Me Homeowner

                Verified Buyer

                Pros

                • Compact
                • Effective
                • Quiet

                Cons

                  Best Uses

                  • Dank Basement
                  • Drying Hand Laundry

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  We have a house close to the beach and so you can imagine how damp the basement can get. So much so that cardboard wilts and mold flourishes. Just minutes after installing the Santa Fe, we were astonished by how much water was being extracted from the air and traveling down the tube. It took a full week at 3/4 setting for the unit to finally go into standby mode. Since then, we've adjusted the setting to 1/2 and the unit goes on and off periodically. It's so quiet though, it's hardly noticeable in our 1000 sq ft home. Beyond satisfied with the performance!

                  • Primary use:
                  • Personal
                   
                  5.0

                  Well worth every penny.

                  By Melvin

                  from Boca Raton, Fl

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Eliminated Dampness
                  • Energy Efficient
                  • Lightweight
                  • Quiet

                  Cons

                  • none

                  Best Uses

                  • Indoor Waterfront Dampnes
                  • Keeps Clothes Closet Dry
                  • Summer Humidity

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  Installed in master bedroom walk in closet (hooked directly into sink drain) where dampness occurred. It takes the moisture out of the master closet, bathroom and the rest of the 1700 sq. foot waterfront Unit. It is quiet enough not to disturb sleep at night and I am a light sleeper. It only takes up about 2 feet of space on a single shelf and I can still hang short items above it. It has a 5 year warranty and I am hopeful that it's non-gingerbread sturdy appearance will give us our money's worth.

                  • Primary use:
                  • Personal
                   
                  5.0

                  Fantastic Service, Fantastic Product!

                  By Marguerite

                  from Reno, NV

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient
                  • Lightweight
                  • Quiet

                  Cons

                    Best Uses

                    • Bathroom
                    • Drying Hand Laundry
                    • During Sleep
                    • Library
                    • Summer Humidity

                    Comments about Santa Fe Compact 2 Dehumidifier:

                    Product was highly recommended, definitely not a disappointment!!

                    • Primary use:
                    • Personal

                    (1 of 1 customers found this review helpful)

                     
                    5.0

                    Light weight and works good!

                    By Mike the Engineer

                    from Owens Cross Roads, Alabama

                    About Me Homeowner, Professional

                    Verified Buyer

                    Pros

                    • Compact
                    • Effective
                    • Lightweight

                    Cons

                      Best Uses

                      • Crawl space
                      • Summer Humidity

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      My crawl space has 2ft head room in most places so I put dehumidifier on flat plastic panel and dragged it to my selected location, easy that it was lightweight. I installed pump kit - (easy to do, just had to swap 1 wire on the float switch). Dehumidifier works great so far - water pumps out about every 1/2 hour.

                      • Primary use:
                      • Personal

                      Displaying reviews 11-20

                      Back to top

                      Email Exclusives

                      Enter your email address to sign up for our newsletter, which includes special offers only for our newsletter subscribers! We will not sell your email address, and you can unsubscribe at any time.

                      Connect With Us

                      google plus
                      pinterest
                       
                       
                      Begin Secure Checkout
                      Don't have an account?
                       
                      Enter your email address to checkout as a guest.

                       
                      Returning Customer? Sign In:
                       
                      Welcome back!
                       
                      Login for faster checkout.
                      If you have forgotten your password, click here.

                      Newsletter Subscriptions

                      Thanks for subscribing to our newsletter! You should begin receiving regular emails from us shortly!