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Santa Fe Compact 2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 117 reviews)

Ratings Distribution

  • 5 Stars

     

    (90)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Compact (57)
  • Effective (53)
  • Energy efficient (32)
  • Quiet (28)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (27)
  • Crawl space (5)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (58), Avid do-it-yourselfer (10), Professional (7)
    • Primary use:
    • Personal (58)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email Clutch.Drofab@GMail.com.

Reviewed by 117 customers

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Displaying reviews 11-20

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5.0

Excellent Service / Products as stated

By WT Guitarmaker

from Charlotte, NC

About Me Homeowner, Professional

Verified Buyer

Pros

  • Compact
  • Effective
  • Energy Efficient

Cons

    Best Uses

      Comments about Santa Fe Compact 2 Dehumidifier:

      The Santa Fe Compact 2 is a great addition to my shop. It keeps the RH within a few points of 42% which is my goal. Much more efficient than a consumer version that couldn't keep it below 50% and never cycled off. The Compact 2 runs a lot, but not all the time. It's reasonably quiet for the amount of air it moves. Well designed and effective.

      • Primary use:
      • Business

      (2 of 2 customers found this review helpful)

       
      5.0

      Works

      By Scott M.

      from Kansas City, MO

      About Me Homeowner

      Verified Buyer

      Pros

      • Compact
      • Effective

      Cons

        Best Uses

        • Dank Basement

        Comments about Santa Fe Compact 2 Dehumidifier:

        I placed this unit in the basement of my 90 year old house. Started with 70% humidity at 72 degrees. This unit dropped the humidity to 50% in 6 hours and to 40% in 2 days. After 2 weeks the basement is staying between 38 and 39%. My 70 pint department store unit never got the humidity below 60%.

        • Primary use:
        • Personal
         
        4.0

        Works very well

        By Matman

        from Baltimore Maryland

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Energy Efficient
        • Lightweight
        • Quiet

        Cons

          Best Uses

          • Dank Basement
          • Summer Humidity

          Comments about Santa Fe Compact 2 Dehumidifier:

          The humidifyer takes care of the humidity for the entire basement. I am very happy with it so far, I guess I'll know better after a full season or two. It is worth the extra money to get a good one instead of the small ones you see at department stores.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          4.0

          Excellent Service and Dehumidifier

          By Moldy Basement

          from Stroudsburg PA

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective

          Cons

            Best Uses

            • Dank Basement

            Comments about Santa Fe Compact 2 Dehumidifier:

            It has been doing an admirable job of keeping the humidity low in a very damp basement. Although it does the job and my basement is within the specifications for the unit, I sometimes think I would have been better off upgrading to the larger unit. When in doubt, go bigger!

            • Primary use:
            • Personal

            (1 of 5 customers found this review helpful)

             
            2.0

            POOR QUALITY

            By DC

            from BEALETON, VA

            About Me Homeowner

            Pros

            • Compact

            Cons

              Best Uses

                Comments about Santa Fe Compact 2 Dehumidifier:

                I BOUGHT THIS UNIT BECAUSE IT WAS WAS MADE IN AMERICA. ALSO BOUGHT THE PUMP RECOMMENDED IN THE SANTE FE MANUEL I TRIED TO UNSCREW THE SCREWS ON THE SIDE OF THE DEHUMIDIFIER TO MOUNT THE PUMP USING THE RECOMMENDED PHILLIPS SCREWDRIVER. THE SCREWS ARE CHEAP AND THEY STRIPPED. ALSO SANTE FE NEEDS TO HAVE A GARDEN HOSE CONNECTION INSTEAD OF FORCING A PIECE OF PLASTIC TUBING ON TO A CONNECTOR. IF THE TUBING FAILS AT THE CONNECTOR POINT YOU HAVE A WET BASEMENT. FOR WHAT I PAID FOR THIS PRODUCT I SHOULD NOT HAVE HAD ANY PROBLEMS. I RETURNED THIS PRODUCT TO SYLVANE WITHOUT ANY PROBLEMS AND I WOULD GLADLY BUY FROM SYLVANE AGAIN- JUST NO SANTE FE PRODUCTS.

                • Primary use:
                • Personal

                (2 of 2 customers found this review helpful)

                 
                4.0

                Looks Promising

                By Viking Bob

                from Central Virginia

                About Me Homeowner

                Verified Buyer

                Pros

                • Compact
                • Effective
                • Energy Efficient

                Cons

                • Leaks

                Best Uses

                • Dank Basement
                • Summer Humidity

                Comments about Santa Fe Compact 2 Dehumidifier:

                I was tired of the throw away dehumidifiers that last 1 to 2 years. I hope, especially with the much higher cost, that this unit will last. It's too early to know.

                What I do know, however, is that I cannot stop some leakage that apparently comes from the drainage pan around the drain fitting. After "fixing" the drain leak several times, it became clear that the leak was not coming from the fitting. It does not get wet. It's a little annoying that I have to keep a small pan under the unit so that it does not spoil the shelf unit I made to hang near the ceiling. The cheap units didn't leak, they just failed prematurely.

                • Primary use:
                • Personal

                (1 of 1 customers found this review helpful)

                 
                5.0

                Wish I had bought this product years ago

                By Harry

                from Mineral Springs, NC

                About Me Homeowner

                Verified Buyer

                Pros

                • Compact
                • Effective
                • Energy Efficient
                • Lightweight
                • Quiet

                Cons

                  Best Uses

                  • Dank Basement

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  Easy to install and really works

                  • Primary use:
                  • Personal

                  (1 of 1 customers found this review helpful)

                   
                  4.0

                  Small model Big performanace

                  By Lisa

                  from Loysville, PA

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient

                  Cons

                    Best Uses

                    • Dank Basement
                    • Summer Humidity

                    Comments about Santa Fe Compact 2 Dehumidifier:

                    My home has both an unfinished and finished side to the basement. The standard dehumidifiers could not keep up with the humidity and damnpness. This small but effective model is doing a great job taking care of both

                    • Primary use:
                    • Personal

                    (4 of 4 customers found this review helpful)

                     
                    5.0

                    So far the dehumidifier is working great

                    By Tom

                    from Raleigh NC

                    About Me Homeowner

                    Verified Buyer

                    Pros

                    • Compact
                    • Easy to install
                    • Effective

                    Cons

                      Best Uses

                      • Crawl space

                      Comments about Santa Fe Compact 2 Dehumidifier:

                      It has been working about a month now and the crawl space went from 98% relative humidity to more normal. In the first few days it took more then 2 gallons of water out of the air. I also closed all the vents and put down more plastic on the dirt.

                      • Primary use:
                      • Personal
                       
                      5.0

                      We are pleased with our Dehumidifier

                      By MKC

                      from Virginia Beach, VA

                      About Me Homeowner

                      Verified Buyer

                      Pros

                      • Compact
                      • Effective
                      • Energy Efficient
                      • Lightweight
                      • Quiet

                      Cons

                        Best Uses

                        • Crawl Space Humidity
                        • Summer Humidity

                        Comments about Santa Fe Compact 2 Dehumidifier:

                        Our dehumidifier was shipped in a very timely manner and arrived in excellent condition. It is VERY easy to install. WE bought the hanging kit and it, too, was very easy to install. We could see the humidity being sucked out of the air as soon as it was turned on. Very pleased with our purchase.

                        • Primary use:
                        • Personal

                        Displaying reviews 11-20

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