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Santa Fe Compact 2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Santa Fe Compact 2 Dehumidifier
 
4.7

(based on 117 reviews)

Ratings Distribution

  • 5 Stars

     

    (90)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Compact (57)
  • Effective (53)
  • Energy efficient (32)
  • Quiet (28)
  • Lightweight (22)

Cons

  • Leaks (3)

Best Uses

  • Dank basement (39)
  • Summer humidity (27)
  • Crawl space (5)
  • Drying hand laundry (4)
    • Reviewer Profile:
    • Homeowner (58), Avid do-it-yourselfer (10), Professional (7)
    • Primary use:
    • Personal (58)

Most Liked Positive Review

 

Working Well

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now...Read complete review

Used in a 600 sq.ft. basement which tends to be very humid due to surrounding ground water issues and old house. It brought level from 77% to 53% in about 20 hours and now is keeping it between 42 to 50% with no problem. I do have it at a fairly low setting, about 1/3rd into the lowest range but with several tick marks to go yet before the lowest possible setting. I adjust it slightly every so often to maintain it around 48%. Its doing an excellent job. Its warmer now but even when the basement temp was in the 50's (about 55-58 degrees) it was working well. I can see either several large drops or a little stream of water come out into the clear hose every few to several seconds. We have had rain almost every day for a month too. It was a little "fussy" to set up as it seems to work most efficiently with it elevated (I put it on the box it came with and made sure its level) and with the "trap" they recommend in the manual. The trap is nothing more than a U shape in the hose about 14 inches from where it is attached to the unit, held in that shape with a small 9 inch shock cord. That keeps some water in the hose at that spot creating a kind of air block so it works better. Considering the price and the ads about it I expect this baby to last at least ten years and, even beyond, since it should be repairable if anything goes wrong. So far, it has cost me an extra $14 this past month on my electric bill, a little less than the previous, made in China, common dehumidifier cost. (also energy star rated). We'll see how that plays out going forward.

VS

Most Liked Negative Review

 

Once You Repair a Design and Manufacturing Defect, It Works Well

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding...Read complete review

After wiring a circuit in the cellar for this unit to run on and setting up a spot for it, I plugged this unit in, turned it on, and got the worst grinding sound I've ever heard from it. The unit was level and had been allowed to sit for four hours (more than enough time for the refrigerant to run into its sump).

After being able to get a hold of no one from either Sylvane or Therma-stor (the manufacturer), I violated the warranty and removed the back cover of the machine. The source of the awful grinding noise was immediately obvious. A sheet metal box containing most of the electrical controls for the unit was loose and rubbing on the radial fan in the unit. (As a side note, this control box has a mechanical hygrometer/thermometer atop it with a multitude of dip switches on it. Don't move any of the switches. They're set where they're supposed to be at the factory.) I tugged the electrical box back as far as I could, but the clearance between the fan and box was never more than 1/16" or so. However, that was enough to get rid of the interference with the fan and allow the unit to operate.

After three months of use, the electrical enclosure managed to vibrate forward and engage the fan again. Since I didn't want to completely disassemble the unit to resolve this, I braced the electrical enclosure away from the fan with a pair of foam rubber shapes cut from a "Wacky Noodle" pool toy I picked up from Dollar General for a buck-fifty. Now the electrical box can't move. So far, the unit is working reliably again. Time will tell.

If anyone is considering this dehumidifier (or is wondering how to fix one that's grinding) and would like pictures detailing the quick and easy repair, email Clutch.Drofab@GMail.com.

Reviewed by 117 customers

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Displaying reviews 21-30

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5.0

Powerful and effective

By Donna and Israel

from The Hamptons, Long Island, NY

About Me Homeowner

Verified Buyer

Pros

  • Compact
  • Effective
  • Quiet

Cons

    Best Uses

    • Dank Basement
    • Drying Hand Laundry

    Comments about Santa Fe Compact 2 Dehumidifier:

    We have a house close to the beach and so you can imagine how damp the basement can get. So much so that cardboard wilts and mold flourishes. Just minutes after installing the Santa Fe, we were astonished by how much water was being extracted from the air and traveling down the tube. It took a full week at 3/4 setting for the unit to finally go into standby mode. Since then, we've adjusted the setting to 1/2 and the unit goes on and off periodically. It's so quiet though, it's hardly noticeable in our 1000 sq ft home. Beyond satisfied with the performance!

    • Primary use:
    • Personal
     
    5.0

    Well worth every penny.

    By Melvin

    from Boca Raton, Fl

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Effective
    • Eliminated Dampness
    • Energy Efficient
    • Lightweight
    • Quiet

    Cons

    • none

    Best Uses

    • Indoor Waterfront Dampnes
    • Keeps Clothes Closet Dry
    • Summer Humidity

    Comments about Santa Fe Compact 2 Dehumidifier:

    Installed in master bedroom walk in closet (hooked directly into sink drain) where dampness occurred. It takes the moisture out of the master closet, bathroom and the rest of the 1700 sq. foot waterfront Unit. It is quiet enough not to disturb sleep at night and I am a light sleeper. It only takes up about 2 feet of space on a single shelf and I can still hang short items above it. It has a 5 year warranty and I am hopeful that it's non-gingerbread sturdy appearance will give us our money's worth.

    • Primary use:
    • Personal
     
    5.0

    Fantastic Service, Fantastic Product!

    By Marguerite

    from Reno, NV

    About Me Homeowner

    Verified Buyer

    Pros

    • Compact
    • Effective
    • Energy Efficient
    • Lightweight
    • Quiet

    Cons

      Best Uses

      • Bathroom
      • Drying Hand Laundry
      • During Sleep
      • Library
      • Summer Humidity

      Comments about Santa Fe Compact 2 Dehumidifier:

      Product was highly recommended, definitely not a disappointment!!

      • Primary use:
      • Personal

      (1 of 1 customers found this review helpful)

       
      5.0

      Light weight and works good!

      By Mike the Engineer

      from Owens Cross Roads, Alabama

      About Me Homeowner, Professional

      Verified Buyer

      Pros

      • Compact
      • Effective
      • Lightweight

      Cons

        Best Uses

        • Crawl space
        • Summer Humidity

        Comments about Santa Fe Compact 2 Dehumidifier:

        My crawl space has 2ft head room in most places so I put dehumidifier on flat plastic panel and dragged it to my selected location, easy that it was lightweight. I installed pump kit - (easy to do, just had to swap 1 wire on the float switch). Dehumidifier works great so far - water pumps out about every 1/2 hour.

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        4.0

        works as advertised

        By Chris

        from Cleveland

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Energy Efficient
        • Lightweight
        • Quiet

        Cons

        • Awkward Water Pan

        Best Uses

        • Dank Basement

        Comments about Santa Fe Compact 2 Dehumidifier:

        Unit works as advertised and far surpasses anything from a home improvement store. Excellent for a small/midsized basement. My only negative comment is that the design would be better if the water discharge came from the back of the unit rather than the front as it would make the unit easier to place in a finished basement.

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        5.0

        Nice dry basement

        By dry man

        from western wisconsin

        About Me Homeowner

        Verified Buyer

        Pros

        • Effective
        • Energy Efficient
        • Works Very Nicely

        Cons

          Best Uses

          • Dank Basement
          • Summer Humidity

          Comments about Santa Fe Compact 2 Dehumidifier:

          Purchased June 4th, Placed in 1200 sq ft basement, Humidity 61%,
          48 hours later, humidity down to 49 %. Presently,( 8/11/2013) dehumidifier keeps humidity levels between 43 - 48 %, very satisfied.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          5.0

          Compact Dehumidifier

          By Bill

          from Virginia Beach, VA

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective
          • Energy Efficient
          • Quiet

          Cons

            Best Uses

            • Summer Humidity

            Comments about Santa Fe Compact 2 Dehumidifier:

            Great product. I love the defrost cycle feature.

            • Primary use:
            • Personal

            (1 of 1 customers found this review helpful)

             
            5.0

            I would buy again.

            By Walt

            from Richmond, VA

            About Me Handyman, Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Energy Efficient
            • Not Fancy But Well Made
            • Well Packaged For Shippin

            Cons

              Best Uses

              • Crawl space
              • Dank Basement

              Comments about Santa Fe Compact 2 Dehumidifier:

              An excellent recommendation from a HVAC specialist.

              • Primary use:
              • Personal

              (2 of 2 customers found this review helpful)

               
              5.0

              GOOD PRODUCT

              By LEE THE LESS HUMID

              from MIDLOTHIAN, VIRGINIA

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Quiet

              Cons

                Best Uses

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  I AM VERY PLEASED WITH MY DEHUMIDIFIER. MY CRAWL SPACE WAS DRY IN ONE DAY.

                  • Primary use:
                  • Personal
                   
                  4.0

                  Effective

                  By GAG

                  from Ohio

                  About Me Homeowner

                  Verified Buyer

                  Pros

                  • Compact
                  • Effective
                  • Energy Efficient

                  Cons

                  • Leaks

                  Best Uses

                  • Dank Basement
                  • Drying Hand Laundry

                  Comments about Santa Fe Compact 2 Dehumidifier:

                  We were disappointed in the initial performance of the dehumidifier. It took several attempts to modify the connection and stop the unit from leaking profusely. After three attempts we finally succeeded by adding tape to the connection threads and supplying a clamp.

                  • Primary use:
                  • Personal

                  Displaying reviews 21-30

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