Santa Fe Classic Dehumidifier Customer Reviews

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Santa Fe Classic Dehumidifier
 
4.6

(based on 105 reviews)

Ratings Distribution

  • 5 Stars

     

    (82)

  • 4 Stars

     

    (15)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (3)

95%

of respondents would recommend this to a friend.

Pros

  • Effective (20)
  • Energy efficient (13)
  • Quiet (9)
  • Lightweight (3)

Cons

    Best Uses

    • Dank basement (18)
    • Summer humidity (6)
      • Reviewer Profile:
      • Homeowner (19)
      • Primary use:
      • Personal (18)

    Most Liked Positive Review

     

    Last Dehumidifier you will ever buy

    I purchased the Santa Fe Classic to replace a defunct Kenmore model. I decided to take the plunge and spend the extra money on this unit after many glowing reviews. It is a fantastic ...Read complete review

    I purchased the Santa Fe Classic to replace a defunct Kenmore model. I decided to take the plunge and spend the extra money on this unit after many glowing reviews. It is a fantastic unit. Solidly built, fast and efficient. My ~1000 sq ft. basement went from water condensing on the walls and piping to comfortable and dry in one weekend. The unit is a little loud, but it's worth it. After about a week and half, the unit now seems to only cycle on once or twice a day for about a half hour.

    I also bought the condensate pump and the two work well together.

    Would I buy this unit again? Absolutely. Would I recommend this unit? Without hesitation.

    VS

    Most Liked Negative Review

     

    beware if it needs repair

    I have this unit in an unfinished 2200 sq ft basement. it worked excellently for 4 years but this year it stopped dehumidifying. I have called the therma stor service department who offered a ...Read complete review

    I have this unit in an unfinished 2200 sq ft basement. it worked excellently for 4 years but this year it stopped dehumidifying. I have called the therma stor service department who offered a few options before removing the cover. those options did not work so we had to remove the outer panel and do some tests together. while that is a nice option to have with the service people here's the problem. they diagnosed it to be a bad refrigeration part for a leak.

    but there are basically no options to get this repaired. they aren't any authorized thermastor service people. No one in my area (PA) knows how to repair this or they do not want to get involved and I can't blame them. They are just no familiar with the unit. The only other option is to send it back to Thermastor in WI at my expense both ways. That also requires me to buy a pallet. The est. costs by Thermastor is $600. BUYER BEWARE!

    Reviewed by 105 customers

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    5.0

    Works good in an indoor/greenhouse

    By Jack Herer

    from Phx, AZ

    About Me Farmer

    Verified Buyer

    Pros

    • Effective
    • Energy Efficient
    • Lightweight

    Cons

      Best Uses

      • Grow Room

      Comments about Santa Fe Classic Dehumidifier:

      This thing outperformed 2 70pt portable units, by itself, and for half the power, in my sealed indoor garden. I didn't have room to mount a dual MAX XT, so this was my next best option. I tried a 180pt until from Ideal Air, and it was worse than 1 70pt unit, This 110 is truly RATED for 110 (I actually get about 125 from it in 24hrs @ 75* 50RH). Condensate pump is a MUST, and they have pre-drilled holes to easily install it.

      • Primary use:
      • Personal
       
      5.0

      Best Idea E.V.E.R.

      By Steve

      from Upstate NY

      About Me Homeowner

      Verified Buyer

      Pros

      • Effective
      • Energy Efficient
      • Lightweight
      • Quiet

      Cons

        Best Uses

        • Dank Basement
        • Summer Humidity

        Comments about Santa Fe Classic Dehumidifier:

        Did lots of research prior to buying. Yes it's not inexpensive. But you get what you pay for. All American product. Well made, sturdy, well packaged for shipping. This thing is a dehumidifying beast. Has been on full blast for two weeks now, without a hiccup. It only took a few hours for it to take us down from 50% to 30% humidity.

        • Primary use:
        • Personal
         
        5.0

        JDunham

        By JDunham

        from Pine City, NY

        About Me Homeowner

        Verified Buyer

        Pros

        • Effective
        • Energy Efficient
        • Quiet

        Cons

          Best Uses

          • Dank Basement

          Comments about Santa Fe Classic Dehumidifier:

          This is the second Sante Fe Classic that I have owned. My first totally changed my basement and made it a livable space. My basement is 1,300 square feet and has real humidity issues.
          When it finally died after a long life, the musty smell was back within a week. I dragged my feet before ordering a second Sante Fe Classic and within a few weeks I suddenly had light surface rust on some of my tools in my basement shop.

          I ordered my second Classic and when it came I wheeled it into place, plugged it in and it went to work. In a few days the musty smell was gone and there are no more rust issues on my expensive tools in the workshop. The family room in the basement is a great place to hang out in again as well.

          These dehumidifiers are in a totally seperate league than the smaller models you buy at the department stores. They are not cheap but they are heavy duty compared to the department store models. If you have a basement or crawl space with real humidity issues these are the answer.

          • Primary use:
          • Personal
           
          5.0

          Works Great

          By atrain

          from dayton, OH

          About Me Homeowner

          Verified Buyer

          Pros

          • Effective
          • Energy Efficient

          Cons

            Best Uses

            • Dank Basement

            Comments about Santa Fe Classic Dehumidifier:

            This is being used in a 1600 sq ft basement. Works great. No problems. Super fast shipping as well.

            • Primary use:
            • Personal
             
            5.0

            Dehumidiifer review

            By Joe

            from PA

            About Me Homeowner

            Verified Buyer

            Pros

            • Effective
            • Energy Efficient
            • Lightweight
            • Quiet

            Cons

            • Short Drain Tube

            Best Uses

            • Dank Basement

            Comments about Santa Fe Classic Dehumidifier:

            Product functioned exactly as required, drain tube could be longer, so plan on adding a barrel splice to a drain or pump.

            • Primary use:
            • Personal
             
            5.0

            Vast Improvement in Air Quality

            By Larry from Hauppauge

            from Hauppauge, NY

            About Me Homeowner

            Verified Buyer

            Pros

            • Effective
            • It works

            Cons

            • none

            Best Uses

            • Dank Basement

            Comments about Santa Fe Classic Dehumidifier:

            After Hurricane Irene my basement had a major mold problem. After remediating the problem I delayed buying the highly recommended Sylvane because I did not want to add another $1,000 plus to my costs. Within two months the air started getting musty and I bit the bullet. Since installing the Sylvane, my air quality has remained excellent. My humidity level remains below 50% and most importantly there has been NO RETURN of MOLD! Worth the price. Does the job. Satisfying results.

            • Primary use:
            • Personal
             
            5.0

            Efficient and quiet

            By Teacher Jim

            from Winchester, CT

            About Me Homeowner

            Verified Buyer

            Pros

            • Effective
            • Energy Efficient
            • Quiet

            Cons

              Best Uses

              • Dank Basement
              • Summer Humidity

              Comments about Santa Fe Classic Dehumidifier:

              This unit is large compared to my old dehumidifier, but it really does the job. Initially it ran for two days, and produced a steady stream of water, then kept humidity at 50%. My basement had been damp for 29 years, and I never knew how dry it could be before I bought my Santa Fe Classic. It is positioned on a workbench on one side of the basement area and still captures moisture from the far side, and keeps the entire basement dry. Well made, solid, and worth every penny.

              • Primary use:
              • Personal

              (1 of 1 customers found this review helpful)

               
              5.0

              Delivers as promised

              By Ash

              from Washington, DC

              About Me Homeowner

              Verified Reviewer

              Pros

              • Effective
              • Energy Efficient

              Cons

                Best Uses

                • Dank Basement
                • Summer Humidity

                Comments about Santa Fe Classic Dehumidifier:

                I purchased the Santa Fe Classic dehumidifier couple months ago. I installed it in my below ground finished basement. The installation was pretty straight forward, you don't need to be a DIY guru. I just bought an extension hose to drain it in my sump pump, the one that comes with it was too short for me.
                The dehumidifier made tremendous difference in just 2 days. Before its arrival, the relative humidity level in the basement was constant at around 80% in the summer months, it smelled musty and unpleasant. Apparently this is normal here in the DC area. It ran non-stop for 2 days and brought the humidity down to 36% and the musty smell gradually went away. Since mold can't grow at humidity below 50%, I decided to let it keep the humidity around 45%, which reduced the run time significantly. At 36% it was running much more often.
                The device is quite noisy if it's operating in the living area or the bedroom. Since it's my basement, I can barely hear its operation. Currently is sitting in the middle of my 1000 sq ft basement. I'm thinking of moving it into the utility room and closing the door to reduce the noise level even further. I'll have to cut out some vents to allow air circulation though.
                My electric bill has went up quite a bit, but I hope that I won't have to run it that much in the colder months. Supposedly it is much more efficient than the cheap dehumidifiers you can buy from home improvement stores.
                The construction feels solid, commercial grade. Moving it on flat and smooth surface is easy, it's standing on wheels.

                • Primary use:
                • Personal

                (1 of 1 customers found this review helpful)

                 
                5.0

                Santa Fe Classic Dehumidifer

                By Machine Shop 1

                from Worcester, MA

                About Me Homeowner, Professional

                Pros

                • Effective

                Cons

                  Best Uses

                  • Dank Basement

                  Comments about Santa Fe Classic Dehumidifier:

                  Purchsed the Classic August 2011 . I have a 950 sqft machine shop in my home basement made of fieldstone. Living in New England, the basements get damp. My lathes, bandsaw, drills, mills and bar stock are kept dry with this unit.

                  I needed a quality commercial dehumidfier to keep moisture off the machines and this is it. There is no musty smell associated with a damp basement.

                  I read for months and spoke to people before purchasing the Classic. While in one of the "Box Stores" last summer a gent was carring in one of the off-the-shelf dehumidifiers. I asked what was wrong & he said it was the second one which failed after a few months.

                  Read reviews from customers feedback!!!

                  The size of the unit and volume of air this moves can not be compaired to off-the-shelf Box Store models.

                  Well worth the investment.

                  • Primary use:
                  • Business
                   
                  5.0

                  Excellent!

                  By Best thing ever

                  from Gurnee, IL

                  About Me Homeowner

                  Verified Reviewer

                  Pros

                  • Effective
                  • Energy Efficient
                  • Fast Delivery
                  • Quiet

                  Cons

                  • none

                  Best Uses

                  • Dank Basement

                  Comments about Santa Fe Classic Dehumidifier:

                  The delivery for this item was VERY FAST!!! I was excited to plug it in and see it start working. Sure enough one night later (ran about 8 hours) there was no more basement smell leaking into the first floor of our home. This dehumidifier is an awesome addition. We have done so much updating in the house and this is something that will help the house in the long run be pulling out the humidity.

                  • Primary use:
                  • Personal

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