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Santa Fe FAQs

Frequently Asked Questions About Santa Fe Dehumidifiers

Santa Fe dehumidifiers are our premier dehumidifiers for battling moisture problems in your basement, crawl space, and other large areas. Powerful and built tough, these energy efficient workhorses are relied upon every day by homeowners and contractors to protect against unhealthy mold, costly structural damage, and uncomfortably damp conditions. As you shop for a Santa Fe dehumidifier, let us help you on your way by answering the most common questions we receive. Read on to learn all about our most popular dehumidifiers.     

Why choose a Santa Fe dehumidifier? 

Santa Fe dehumidifiers have long been our # 1 recommendation for effective and efficient large-scale dehumidifying. Whether it's in your basement, crawl space, a warehouse, or another large area plagued by high humidity, a Santa Fe dehumidifier will restore your space to healthier conditions. Each unit is built with more efficient components—among them, an oversized condenser coil and a regenerative heat exchanger— that make it possible to remove large amounts of moisture from large areas at significantly lower operating costs. Each dehumidifier also features rugged housing that will stand up in harsh conditions for years. Plus, simple controls and customizable accessories mean you can tailor a complete solution for the unique humidity problems in your environment.

What sets a Santa Fe dehumidifier apart from a conventional dehumidifier?

Put simply, Santa Fe dehumidifiers take out more moisture, last longer, and cost less to operate monthly than a conventional dehumidifier you'd buy from a big box retailer. With capacities ranging from 70 to 155 pints and coverage areas from 1,800 to 3,600 square feet, these dehumidifiers have the power to treat challenging moisture problems in large spaces. You'd likely need to use more than one portable dehumidifier, doubling or even tripling your operating costs, to get the same results you'd experience with a Santa Fe unit. On average, Santa Fe dehumidifiers will save you around $250 per year on operating costs alone. These models also feature an impressive 5-year warranty versus the standard 1-year warranty you'll find with many conventional dehumidifiers.  

How large of an area can a Santa Fe dehumidifier handle?

Santa Fe dehumidifiers are large-capacity units designed to extract large amounts of moisture and as a result, cover a lot of square footage. The coverage area for our Santa Fe models ranges from 1,800 square feet for the Santa Fe Compact 2 Dehumidifier to 3,600 square feet for the Santa Fe Max Dry Dual XT. This means they're great solutions for large open basements, crawl spaces, warehouses, and more.

Are Santa Fe dehumidifiers tested at AHAM conditions?

Santa Fe is one of the few dehumidifier manufacturers that tests its dehumidifiers using the AHAM (American Association of Home Appliance Manufacturers) testing environment standard. This means Santa Fe evaluates the moisture removal capacity of each model in a controlled environment of 80 degrees F, 60% relative humidity. Other dehumidifier manufacturers may test their units in a completely saturated environment (100% relative humidity), for example, which often isn't comparable to your space. Understanding a dehumidifier's AHAM capacity gives you a more realistic and accurate idea of how much moisture will be removed with regular use and how efficient the dehumidifier will be in your space.   

How do I get rid of collected moisture?

Santa Fe dehumidifiers drain collected moisture via gravity drain (with the exception of the Santa Fe RX, which uses a condensate pump). To set up, you'll connect the included drain hose to the drain port outlet, route the hose to drain in a nearby location, and let gravity to the work. You might drain collected water into a floor drain in your basement or through a crawl space doorway to your garden. If you need to pump condensate upward, such as through a window, you can easily set up an external condensate pump accessory. The Santa Fe RX Dehumidifier is the only model in the line-up that features a built-in condensate pump.

Do these dehumidifiers include a drain hose?

Yes, all Santa Fe dehumidifiers come with 8-foot clear plastic drain hoses with a 5/8-inch diameter.

Does the fan operate continuously?

Santa Fe dehumidifiers are unique because you have the option to run the fan either continuously or in Auto mode, where it cycles on and off with the compressor. To use Auto mode, set the humidistat to your desired humidity level using the manual dial and switch the fan to "Fan Auto." This will prompt the fan to run only when the unit is actively dehumidifying. To run the fan continuously, switch to "Fan On." This provides comfortable air circulation and ventilation throughout your space.

Can I duct my Santa Fe dehumidifier?

All Santa Fe dehumidifiers except for the Santa Fe RX are ductable and can be supply ducted, return ducted, or both. This capability allows you to customize dehumidification to your home or space's unique layout and airflow needs.

For example, you can:

  • Duct multiple rooms to allow dehumidified air to flow easily back and forth between them
  • Duct humid air from one room and discharge dehumidified air into another room
  • Run ductwork to the edges of a crawl space to force air circulation

We offer a complete line of Santa Fe ducting accessories for practically any application.

How noisy are Santa Fe units?

Because they use powerful fans to distribute dehumidified air, Santa Fe dehumidifiers do make some noise. The maximum sound level varies from 54 to 68 decibels (dB), depending on the size and CFM power of the dehumidifier. With a decibel rating of 54 dB (comparable to heavy rainfall), the Santa Fe RX is the quietest model. The Santa Fe Max Dry Dual XT is the loudest unit at 68 decibels, which is comparable to a box fan on high. Although Santa Fe dehumidifiers make some noise, there are ways to reduce the sound and any disturbance you might experience. For example, you can take advantage of ducting options and duct the unit from a remote area to keep noise to a minimum. Or some models, like the Santa Fe Classic, have muffler kit accessories that can help reduce sound.

Can I use my Santa Fe dehumidifier in low temperatures?

All Santa Fe dehumidifiers feature automatic defrost systems that make it possible to dehumidify in low temperatures. All models operate successfully in temperatures down to 56 degrees F, and the Santa Fe Compact goes even further by operating in temperatures down to 49 degrees F. If frost builds up on the internal coil, a defrost system automatically melts the frost and gets the unit back up and running with little downtime. This feature makes Santa Fe dehumidifiers especially ideal for cool basements and crawl spaces.

How efficient are these dehumidifiers?

As the maker of the most energy efficient dehumidifier on the planet, Santa Fe knows what it takes to create an efficient dehumidifier. First, all Santa Fe units are Energy Star-qualified, which means they're built with more efficient components such as coils, fans, and compressors that use less energy to remove moisture. This alone helps Santa Fe models consume 15% less energy than conventional dehumidifiers. But the real indicator of a dehumidifier's efficiency is its energy factor, measured liters of water removed per kilowatt hour (L/kWh); the higher the energy factor, the more efficient the dehumidifier. Santa Fe dehumidifiers have some of the highest energy factors in the industry, averaging around 3.0 L/kWh. Conventional home dehumidifiers have an energy factor of 1.85 L/kWh.

Can I upgrade my dehumidifier's air filter?

Yes, certain Santa Fe dehumidifier filters are upgradable for more effective filtration and better protection of internal components. Specifically:

  • The Santa Fe Compact comes standard with a MERV-8 filter, but you can upgrade to a MERV-11 filter.  
  • The Santa Fe Max Dry Dual XT comes standard with a MERV-11 filter, but you can upgrade to a MERV-14 filter.
  • The Santa Fe RX Dehumidifier comes standard with a MERV-11 filter, but you can upgrade to a MERV-14 or HEPA filter.

Other Resources

Shop Santa Fe Dehumidifiers
Dehumidifier Buying Guide
5 Things To Consider When Buying A Dehumidifier

Still Have Questions?

For more information on Santa Fe dehumidifiers, visit our Santa Fe Brand Center. Not sure which model is best for you? We can take the guesswork out of decision-making. Contact one of our air treatment specialists at 1-800-934-9194 for a detailed consultation on your space and a product recommendation.

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