Services

Sales Assistance

Order 24 Hours
1-800-934-9194

Fax Orders
1-801-469-6774

Email Sales


Customer Service

Monday-Friday
8:30AM-6:00PM EST
1-800-934-9194

Customer Service Center
Login to Your Account
Return Policy
Returns / Exchanges

Customer Service Center - Login
Welcome to the Sylvane Customer Service Center! Our customer self-service center allows you to access information about your order quickly and easily. You can use it to:
  • Check the status of your order
  • View details of your order, including billing information, shipping information, and/or tracking information
  • Return a product

You can login 2 ways:

1. Sign in to your existing Sylvane account that you created during your purchase using your email address and password.
- OR -



2. If you do not have a Sylvane account, you can use your order number and billing zip code to login
If you cannot locate your order number and do not have a Sylvane account, please call one of our customer care specialists at 1(800)934-9194 or send an email to customer support. A customer care specialist will respond to your email within 1 to 3 business days.