You can login 2 ways:
Welcome to the Sylvane Customer Service Center! Our customer self-service center allows you to access information about your order quickly and easily. You can use it to:
- Check the status of your order
- View details of your order, including billing information, shipping information, and/or tracking information
- Return a product
1. Sign in to your existing Sylvane account that you created during your purchase using your email address and password.
- OR -
2. If you do not have a Sylvane account, you can use your order number and billing zip code to login
If you cannot locate your order number and do not have a Sylvane account, please call one of our customer care specialists at 1(800)934-9194
or send an email to customer support
. A customer care specialist will respond to your email within 1 to 3 business days.