Santa Fe Advance Dehumidifier Customer Reviews

Comments about Santa Fe Advance Dehumidifier:

I'm very satisfied with my purchase of the Santa Fe Dehumidifier!

Comments about Santa Fe Advance Dehumidifier:

Outstanding product! Just what the doctor ordered. Completely changed the atmosphere in our basement and house altogether. Draws a tremendous amount of moisture out of the air.

Comments about Santa Fe Advance Dehumidifier:

We purchased our house in October 2010 and during the home inspection we discovered that there was an excessive moisture problem in the crawlspace. The excessive moisture had caused the wood moisture content to become very high (19%) and surface mold had become a problem on the floor joists. The mold was close to the point of becoming active, so in order to close the sale on the house, we required the sellers to install a plastic vapor barrier and install a crawlspace dehumidifier. They did this and we closed the sale.

After months of monitoring the moisture levels in the crawlspace the moisture levels only increased and I noticed visible condensation on the cold water pipes. The dehumidifier that the sellers purchased ran all the time and simply was not solving the moisture problem. I did some research and discovered that the dehumidifier that we had was only rated for basements and crawlspaces up to 400 square feet. My crawlspace is approximately 2100 square feet. I shopped around and read countless reviews of numerous dehumidifiers and found that the Santa Fe Advance received the highest ratings time and time again, in fact I could not find a negative review for the Santa Fe Advance Dehumidifier.

My termite company also recommended the Santa Fe Advance and assured me that it would solve my moisture problem. I decided to purchase the Santa Fe Advance on 08/31/2011 and it arrived about three days after I ordered it, WOW! The unit was packaged very well and was very easy to set up. Within minutes of turning it on for the first time, it began collecting water from the crawlspace and pumping it out of the crawlspace. Within a few days I noticed a distinct difference in the air quality in the crawlspace. It was noticeably drier and and smelled cleaner. The humidity level in my crawlspace was easily brought down to and stays at about 45% - 50% and the unit very seldom runs. The Santa Fe Advance solved my moisture problem and I know without a doubt that I made the right decision when I purchased it. You can't go wrong with this dehumidifier. It's awesome.

Comments about Santa Fe Advance Dehumidifier:

We first placed this dehumidifier in the wet crawlspace on 08.15.2011. We also had a crew come in and completely seal the blocks, walls and ground with 6 mil plastic. They sealed the seams and at the top of the blocks.

We had mold and dampness and now it is BONE dry down there. We actually had to back it off a bit because it was making the air very dry in the home!

We are very, VERY pleased with our Santa Fe Advanced Dehumidifier and if you have 2500+ sq feet you need dehumidified then this is EXCELLENT for the job! We could not have made a better purchase for the price!
Thank you!
Jason

Comments about Santa Fe Advance Dehumidifier:

The unit worked as advertised,hooked up the pump ran the hose and plugged in the pump and dehumidifier. Took the humidity down to 50 percent in a few days. It now runs very little.The crawl space is now dry. I am very happy with the performance.

Comments about Santa Fe Advance Dehumidifier:

This is a well priced product worth every penny. Recommended!

Comments about Santa Fe Advance Dehumidifier:

I have a 1500 sf dirt crawlspace in NC and was not eligible for termite coverage due to the moisture content in the wood from the high humidity. The AC duct work, despite being insulated, was sweating because of all the moisture. A vapor barrier did not cut it. I installed the Santa Fe advance myself with a small condensate pump and was able to drop the humidity from ~80% to ~35%. It has been running even through a hurricane where the peak humidity got up to 40%. So far it has been wonderful.

Comments about Santa Fe Advance Dehumidifier:

About 3 1/2 years ago we built a new home on one level that is handicap accessible. This is our first experience owning a home with a crawl space. There are the required number and spacing of vents according to the codes department. the vents are all below ground level situated in "wells" (a half moon like device which fits below ground levels where each vent is located). We never gave any thought to ever having to inspect or go into that crawl space. (BOY, were we ever wrong). We had a bug treatment company hired to perform quarterly inspections and treatments. After being in the house about 1 1/2 years it was necessary to change treatment companies. The new company came out for the initial inspection of the property. There representative removed the crawl space cover and went under the house as part of the inspection. He came out and informed us the beginning of our problems. First, the builder had not provided a "vapor barrier." We then found out what a "vapor barrier" was and checked with our County Codes Department.

That is when we learned that our vents were OK being below ground level and surrounded by the wells. We further learned that in our County a vapor barrier is NOT required.

Our insulation and beams were covered with moisture, the insulation weeping and moisture was dripping over the gravel placed on the ground. We placed commercial fans in the space opening and elsware under the house to dry the area. After the area was dry, further inspection of the area disclosed mold had formed on the beams and insulation.

After investigation we learned of a product for mold remediation--MoldControl by concrobium. This product was dispensed by the use of a foger. After foging we put down a vapor barrier and placed vent fans in four of the vents, and closed the space. about 4 months ago we found the problem had returned. The representative of the treatment Co recommended we check with Sylvane. Based on there representative's recommendation we purchased the Santa Fe Advance Dehumidifier. It has been in place almost 3 weeks and the area is DRY DRY DRY. The unit cycles on and off as necessary, and noise is NOT a problem. We are VERY satisfied.

Comments about Santa Fe Advance Dehumidifier:

I have enjoyed everything about my purchase. I ordered on-line and my product was shipped as promised. UPS freight tracking worked well and my order was dropped off on time.

Since I had carefully measured my HVAC closet, the unit fit perfectly. The Advance accomplished in 24 hours what my little unit from xxx-Mart could not accomplish running continuously. Also, the Advance is about twice as energy efficient and seems to loaf along at about 25% duty cycle or less.

A few days after I installed the dehumidifier, my 20 year old water heater started to leak, soaking the carpet. At first I thought condensate from the Advance was somehow causing the water. A thorough investigation revealed it really was the water heater. I cut the supply and power to the water heater and with the help of a floor fan, the Advance had the space completely dry again within 24 hours, and the carpet dry in 48. I'm impressed!

If I had more space in my closet I might have bought the 130 pint unit, but I realize now that would have been overkill. The advance easily keeps my 1400 sq ft basement dry in the humid Tennessee summer. I turned up the AC thermostat since I don't mind a warmer but dry environment.

I haven't had it long enough to testify to reliability, but it seems well made and is running fine. Some reviewers point to the mechanical rather than electronic controls as a negative, but they work fine and I suspect may be more reliable.

Recommended.

Comments about Santa Fe Advance Dehumidifier:

The humidity in my basement is finally under control thanks to the Santa Fe Advance Dehumidifier! This is an absolute must for anyone with a basement since all basements have moisture and controlling it is necessary to avoid mold, mildew, pests and general moisture problems to the structure of a home.

Within a few hours it brought the humidity in my 1,000+ sq ft basement below 50% and has maintained it well below there even as we've had the rainiest, most obnoxiously humid July on record for the Chicagoland area. It is running constantly to keep it approaching 35%, but as I said, our moisture issues have been record-breaking. It arrived on a pallet with my other ducting accessories so it was larger than I realized. My husband and I carried it downstairs with no issues, leveled the unit, let it set for a while then plugged it in and voila! Success! I highly recommend this to anyone with a hard to control humidity issue.