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Soleus Air SG-DEH-70E-2 Dehumidifier Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Soleus Air SG-DEH-70E-2 Dehumidifier
 
4.3

(based on 96 reviews)

Ratings Distribution

  • 5 Stars

     

    (49)

  • 4 Stars

     

    (39)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (3)

92%

of respondents would recommend this to a friend.

Pros

  • Effective (75)
  • Quiet (58)
  • Energy efficient (40)
  • Compact (29)
  • Lightweight (26)

Cons

  • Awkward water pan (9)

Best Uses

  • Dank basement (59)
  • Summer humidity (32)
  • During sleep (5)
    • Reviewer Profile:
    • Homeowner (78), Avid do-it-yourselfer (8), Professional (6), Renter (6)
    • Primary use:
    • Personal (80)

Most Liked Positive Review

 

Very pleased with this product

My house is 100+ years old with a stone foundation and sits on a hill. In short - the basement is always damp, and sometimes even has water flowing across from the up-hill...Read complete review

My house is 100+ years old with a stone foundation and sits on a hill. In short - the basement is always damp, and sometimes even has water flowing across from the up-hill side to the dry-well on the downhill side.

I've had this house for 28 years. After the first few years, I realized I needed a dehumidifier down there. I got one (major brand name omitted per review requirement), and it worked "okay", but it didn't do all that good a job, and it cost a lot in terms of electricity.

Years later, I subsequently bought TWO of another major brand (name omitted per review requirement) because they were on sale. Same basic story; they worked okay, but didn't seem to be very effective.

In 2012, all three of those died. So did my box fans. Not a good year for me in terms of electrical appliances. So I looked in a popular magazine that rates items, and it led me to the Soleus Air SG-DEH-70-2 Dehumidifier. I tried finding it through many local stores, but no one carried it. So I searched for on-line options, and found it offered by Sylvane. While leary about ordering a heavy electrical appliance on-line, I bit the bullet and ordered it.

I've been nothing but happy. The ordering process was excellent, the delivery was prompt. The dehumidifier arrived well-packaged and free from damage. And it has worked beautifully. I was nothing less than *amazed* at how quickly and efficiently it worked. I could feel the difference later that first day... which coincided with the percentage-humidity reading it displayed. After two or three days, the basement felt what I would call properly dry.

The dehumidifier has performed excellently all summer and fall, keeping the humidity low, and without as big a rise in the electric costs.

The only negatives, which are minor by comparison are:

1) It was difficult to figure out how to attach a hose for external draining... though once I figured it out, it was easy enough.

2) With the external hose attached, it's apparently very touchy in terms of being on a level floor. It doesn't seem like it would've taken a lot of engineering to improve how forgiving it is. When at an improper angle, the water flows into the bucket rather than the hose, which means it fills up and shuts off.

3) The collection bucket doesn't have any "pouring spout". You have to pour it out of a corner, which has plastic molding patterns in it, so it has a tendency to pour other than where you're trying to pour it.

4) The light that says I need to change the filter comes on frequently, even though the filter looks fine, and doesn't seem any cleaner after cleaning. This doesn't seem to have negatively impacted it's performance in any way though, so it's not a big deal.

Aside from those three things, I'm very happy with this dehumidifier, and would buy another one if the need arises.

VS

Most Liked Negative Review

 

Incorrect Humidity Reading

I have a very large and finished basement area that gets very humid and musky in the summer. Have a 45 pint unit that had not been cutting it. Purchased this bigger unit and...Read complete review

I have a very large and finished basement area that gets very humid and musky in the summer. Have a 45 pint unit that had not been cutting it. Purchased this bigger unit and right out if the box it read the Humity level at 15% higher than the other unit and a seperte gage that I have. I was told buy the company to run at continuous level for 24 hours and it would correct itself. It did not. I like the look, quiet run and effectiveness of the product, so I returned it for a new one. Same issue. I am done and very Dissapointed with the unit.

Reviewed by 96 customers

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Displaying reviews 21-30

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(6 of 6 customers found this review helpful)

 
4.0

Very pleased with this product

By Dave

from Northwest Connecticut

About Me Handyman, Homeowner, Professional

Verified Buyer

Pros

  • Easy to use
  • Effective
  • Energy Efficient
  • Quiet

Cons

  • Awkward Water Pan

Best Uses

  • Dank Basement

Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

My house is 100+ years old with a stone foundation and sits on a hill. In short - the basement is always damp, and sometimes even has water flowing across from the up-hill side to the dry-well on the downhill side.

I've had this house for 28 years. After the first few years, I realized I needed a dehumidifier down there. I got one (major brand name omitted per review requirement), and it worked "okay", but it didn't do all that good a job, and it cost a lot in terms of electricity.

Years later, I subsequently bought TWO of another major brand (name omitted per review requirement) because they were on sale. Same basic story; they worked okay, but didn't seem to be very effective.

In 2012, all three of those died. So did my box fans. Not a good year for me in terms of electrical appliances. So I looked in a popular magazine that rates items, and it led me to the Soleus Air SG-DEH-70-2 Dehumidifier. I tried finding it through many local stores, but no one carried it. So I searched for on-line options, and found it offered by Sylvane. While leary about ordering a heavy electrical appliance on-line, I bit the bullet and ordered it.

I've been nothing but happy. The ordering process was excellent, the delivery was prompt. The dehumidifier arrived well-packaged and free from damage. And it has worked beautifully. I was nothing less than *amazed* at how quickly and efficiently it worked. I could feel the difference later that first day... which coincided with the percentage-humidity reading it displayed. After two or three days, the basement felt what I would call properly dry.

The dehumidifier has performed excellently all summer and fall, keeping the humidity low, and without as big a rise in the electric costs.

The only negatives, which are minor by comparison are:

1) It was difficult to figure out how to attach a hose for external draining... though once I figured it out, it was easy enough.

2) With the external hose attached, it's apparently very touchy in terms of being on a level floor. It doesn't seem like it would've taken a lot of engineering to improve how forgiving it is. When at an improper angle, the water flows into the bucket rather than the hose, which means it fills up and shuts off.

3) The collection bucket doesn't have any "pouring spout". You have to pour it out of a corner, which has plastic molding patterns in it, so it has a tendency to pour other than where you're trying to pour it.

4) The light that says I need to change the filter comes on frequently, even though the filter looks fine, and doesn't seem any cleaner after cleaning. This doesn't seem to have negatively impacted it's performance in any way though, so it's not a big deal.

Aside from those three things, I'm very happy with this dehumidifier, and would buy another one if the need arises.

  • Primary use:
  • Personal

(1 of 1 customers found this review helpful)

 
5.0

terrific product!

By rita the landlord

from marin county

About Me Homeowner

Verified Buyer

Pros

  • Compact
  • Effective
  • Energy Efficient
  • Lightweight
  • Quiet

Cons

    Best Uses

      Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

      my tenant complained about dampness that caused mold.....your unit helped 100%
      the tenant is happy and so am I

      • Primary use:
      • Business

      (2 of 2 customers found this review helpful)

       
      5.0

      Does just what it promises!

      By Sunshine girl

      from Chattanooga, TN

      About Me Homeowner

      Verified Buyer

      Pros

      • Effective

      Cons

        Best Uses

        • Dank Basement

        Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

        We use this in our basement that is built of rock walls. We have an excellent drainage system, but of course moisture would stay in the air. The Sylvane dehumidifier takes care of that! It runs all the time, drains itself, and the air is no longer humid. My husband can now leave his wood projects in the basement and we can store other things that must have dry conditions down there as well.

        • Primary use:
        • Personal

        (1 of 1 customers found this review helpful)

         
        5.0

        It works as advertised

        By George

        from Tiverton, RI

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Quiet

        Cons

          Best Uses

          • Dank Basement

          Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

          I keep it in the basement. It works really fast. Water pan full in a couple of days. Water pan does not seem to be large enough, but may connect hose to drain somewhere else. Overall, great product.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          5.0

          Soleus Air SG-DEH-70-2 Dehumidifier

          By Dawny Grrrl

          from Southern NJ

          About Me Homeowner

          Verified Buyer

          Pros

          • Easy To Move Clean Use
          • Effective
          • Quiet

          Cons

          • none

          Best Uses

          • Dank Basement
          • Dry Arts Crafts
          • Summer Humidity

          Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

          Primary use is basement of a 100+ year old home. Used all summer in high humidity. Relatively quiet & works amazingly well. People actually comment that my basement doesn't smell musty anymore!

          We made 50 Mexican sugar skulls the day of hurricane Sandy & #1 instruction was "do not make on rainy or humid days". Well, I placed them in the basement with dehumidifier & they set perfectly!

          I'm ridiculously happy with this dehumidifier!

          • Primary use:
          • Personal
           
          4.0

          So far, so good

          By Skiing fools

          from Connecticut

          About Me Homeowner

          Verified Buyer

          Pros

          • Effective

          Cons

            Best Uses

            • Summer Humidity

            Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

            Our last two dehumidifiers had shorter-than-expected lives, and also did not perform well in the early spring when the temperature in our base ment is less than 70 degrees F. So far, this Soleus model is performing as expected and as advertised. We will have to see how it does in the spring before giving it a perfect score.

            • Primary use:
            • Personal
             
            5.0

            Excellent product at a great price

            By miss hippo

            from keene, nh

            About Me Homeowner

            Verified Buyer

            Pros

            • Compact
            • Effective
            • Energy Efficient
            • Lightweight
            • Quiet

            Cons

              Best Uses

              • Dank Basement

              Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

              This dehumidifier replaced our old one which wore out. It was very easy for us to set this appliance up to drain into our sump pump pit through a hose so that it doesn't need to be emptied daily (like our old one did). It is lighter than the one we had and much quieter.
              Aside from the product itself I would like to recommend the company which had very helpful info on their website, shipped the product safely and more quickly than we anticipated, and has sent occasional but not intrusive comunication since we made our purchase.

              • Primary use:
              • Personal
               
              4.0

              I Recommend this Product

              By A Happy Homeowner

              from Cincinnati, OH

              About Me Homeowner

              Verified Buyer

              Pros

              • Compact
              • Effective
              • Lightweight
              • Quiet

              Cons

                Best Uses

                  Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

                  Overall, very pleased with dehumdifier performance. Using to keep moisture out of finished basement; noticed a difference immediately and area smells fresher too! (cat litter box in basement) Can't comment on energy efficiency yet as have not rec'd 1st elec bill since using almost 24/7!

                  • Primary use:
                  • Personal
                   
                  4.0

                  Good Product

                  By Andrew

                  from Media, PA

                  About Me Homeowner

                  Verified Buyer

                  Pros

                    Cons

                      Best Uses

                        Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

                        it is a good dehumidifer, I have had it for 3months and it does a good job of keeping my entire basement dry at around 30% humidity, and I think its a good value for the money.

                         
                        5.0

                        I love this machine!

                        By Sally in Alabama

                        from Alpine, Alabama

                        About Me Homeowner

                        Verified Buyer

                        Pros

                        • Compact
                        • Effective
                        • Lightweight
                        • Quiet

                        Cons

                          Best Uses

                          • Summer Humidity

                          Comments about Soleus Air SG-DEH-70E-2 Dehumidifier:

                          We purchased a forclosed home that had been left open with no AC/heat. The flooring was buckled in one area and the wonderful machice removed the buckle!! A friend recommended the machine and we could not be more pleased. We would highly recommend it to anyone with a moisture problem.

                          • Primary use:
                          • Personal

                          Displaying reviews 21-30

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