Soleus Air SG-WAC-12HCE Window Air Conditioner with Heat

Model: SG-WAC-12HCE | SKU: so2398

Price: $599.95, plus FREE Shipping


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Product Overview

The Soleus Air SG-WAC-12HCE Window Air Conditioner offers 12,000 BTUs of cooling power and 11,000 BTUs of heating power to keep any medium-sized room comfortable all year. It features 4 operating modes to efficiently work in any indoor space up to 550 square feet. This model has a 9.8 energy-efficiency ratio (EER), uses the eco-friendly refrigerant R-410A, and includes a fully-equipped window kit, reusable air filter, and programmable thermostat.

Multiple Operating Modes

The Soleus SG-WAC-12HCE Window Air Conditioner offers 4 operating modes to efficiently keep your home cool and comfortable.

  • Cool – Operate your window AC in Cooling mode to quickly lower your room’s ambient temperature.
     
  • Heat – This window unit uses 11,000 BTUs of heating power, making it perfect for heating medium-sized spaces.
     
  • Fan – The cooler it is outside, the less cooling power you need from your air conditioner. Use fan-only mode to prevent room stuffiness and conserve energy.
     
  • Energy Saver – For budget-friendly operation and energy-efficient cooling, take advantage of the Energy Saver mode. It’s great for maintaining a reasonable temperature while you’re at work or out of town because this mode automatically stops the fan and compressor when your optimal temperature is reached, which helps lower your energy consumption.  

User-Friendly

This window AC includes low, medium, and high fan speeds. It also offers an auto fan speed, which automatically selects a speed based on the room’s ambient temperature. The auto fan speed feature can be used when the Soleus SG is in all operating modes except fan-only.

A digital remote control allows you to change the operating mode, fan speed, and temperature settings from up to 20 feet away. An electronic control panel features soft-touch buttons for hassle-free operation, and the digital display screen helps you monitor the current operating temperature. Additionally, LED lights clearly show the operating mode and current speed setting.

Easy Installation

The Soleus SG-WAC-12HCE Window Air Conditioner comes equipped for secure window installation. It features a slide-out chassis and can be mounted in windows between 27 to 39 inches in width. The installation kit includes a vertical sash seal, two accordion panels, a top-mounting rail, and a hardware set. The Soleus SG-WAC-12HCE can also be installed through an outside wall.

This is a 208/230-volt AC that uses a NEMA 6-20P plug type. The 3-prong face looks like this:

Additional Features

  • Automatic Restart: In the event of a power failure, the Soleus Air SG-WAC-12HCE Air Conditioner automatically resumes operation in the last programmed setting once power is restored.
     
  • Built-In Auto Timer: With the 24-hour timer, you can control operation even when you’re away or asleep. This tool automatically turns the AC on or off up to 24 hours in advance.
  • Temperature Control: Set your ideal temperature level between 64°F - 86°F, and this feature cycles the fan on and off to maintain a comfortable indoor environment.
     
  • Washable Air Filter: The reusable air filter saves you money and ensures efficiency. Clean the air filter once a month to remove collected dust particles.
  • Directional Airflow: Airflow can be directed left or right and guided to where you need it most.
  • Eco-Friendly: In keeping with Soleus Air’s Green Program, the Soleus Air SG-WAC-12HCE Window Air Conditioner uses R-410A refrigerant (which does not contribute to ozone depletion).

Summary

The Soleus Air 12,000 BTU Window AC is an efficient and user-friendly air conditioner that offers 4 operating modes and various features, including a digital remote control, 24-hour timer, automatic restart, and washable air filter.

What Customers Love

  • Multiple Operating Modes: This model keeps your home cool and comfortable all year by offering 4 modes: Cooling, Heat, Fan-Only, and Energy-Saver.
  • User-Friendly: The Soleus SG-WAC-12HCE Window AC offers various user-friendly features, including 3 fan speeds, remote control, automatic restart, and 24-hour timer.

Things To Consider

  • Power: With 12,000 BTUs of cooling power, this model is best for rooms up to 550 square feet. If you are looking for more power, consider our Soleus AIR SG-WAC-18HCE. It offers 18,000 BTUs of power and the ability to cool rooms up to 900 square feet.
Product Specifications
Cooling Power12000 BTU
Recommended Room Size500 Sq. Ft.
Height15.375 in.
Width22.625 in.
Depth24 in.
Weight91.3 lbs.
Refrigerant TypeR-410A
Air FiltrationYes
Number of Fan Speeds3
Fan-Only ModeYes
ControlsElectronic
Cubic Feet Per Minute280 Cu. Ft. per Min.
Maximum Noise Level59 dB
Installation TypeWindow/Wall
Chassis TypeSlide-Out
Window TypeVertical Sash
Wall Sleeve IncludedNo
Maximum Window Width39 in.
Programmable Timer Yes
Dehumidifier ModeNo
Moisture Removal Per Hour2.6 pints
Heater ModeYes
Heater TypeElectric Coil
Heater BTUs11000 BTU
Remote ControlYes
Airflow Direction ControlYes
Voltage230-208
Maximum Cooling Amps5.9 Amps
Maximum Heating Amps16 Amps
Maximum Cooling Watts1230 W
Maximum Heating Watts3575 W
Power Cord Length4 ft.
Plug Face Type6-20 P
Energy Efficiency Ratio (EER)9.8
Energy Star-Rated Yes
Manufacturer Information What's In The Box
  • Window Air Conditioner
  • AAA Batteries (2)
  • Top Mounting Rail
  • Foam Top Mounting Rail Seal Strip
  • Accordion Panels (2)
  • Side Retainer (2)
  • Window Sash Seal
  • Foam Seal for Bottom Rail
  • Owner’s Manual


Manufacturer Warranty
1 Year Limited

Manufacturer Literature
Owner's Manual (Adobe PDF)
User's guide for the Soleus Air SG-WAC-12HCE Window Air Conditioner with Heat Pump

Energy Guide Label (Adobe PDF)
Includes information about the estimated yearly operating cost for the Soleus Air SG-WAC-12HCE Window AC.


Customer Reviews
Frequently Asked Questions
What is your return policy?
We offer a 30-Day Money-Back Guarantee on all of our products. If you are not satisfied with your purchase for any reason, simply return the product to us within 30 days and we will process your refund. For policy details and exclusions, please read our full Return Policy
What is your shipping policy?
Standard shipping (5-10 business days) is free to the lower 48 states.

Expedited shipping is available for select products. Shipping to Hawaii, Alaska, and Canada may incur an additional fee, depending on the items ordered. With the exception of Canada, we do not currently ship to international locations. Items typically ship 1-2 days after you place your order. For more information, visit our Shipping and Delivery page.
What types of payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover Card, and Diners Club credit cards. Additionally, you can checkout using PayPal and Google Checkout.

As a Sylvane shopper, you can purchase with confidence knowing that your information will always remain confidential and secure at all times. Our website is tested daily for security flaws by a well-known third-party security firm. It also meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities Test.
After I place my order, when will my credit card be charged?
Your credit card will be charged when your order is shipped.
Ask a question about this product

Don't see the answer to your question? Just ask! Submit a question about this product and a Sylvane product expert will post the answer in this section. Please provide your email if you would like to be notified when your question is answered.

We strive to answer all frequently asked questions in a timely manner. However, some questions are better suited to be answered by a Sylvane customer service representative. If you have questions regarding specific product orders, tracking, returns, or need technical support for your product, please contact Sylvane customer service by calling 1-800-934-9194 or filling out an order inquiry.

If you would like to speak with a Sylvane product expert to discuss your specific application and receive a product recommendation, please call 1-800-934-9194 or email our sales department.



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