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soleus 12000 btu window ac

Soleus Air SG-WAC-12HCE Window Air Conditioner with Heat

Model: SG-WAC-12HCE | SKU: so2398
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  • Product Overview

    The Soleus Air SG-WAC-12HCE Window Air Conditioner offers 12,000 BTUs of cooling power and 11,000 BTUs of heating power to keep any medium-sized room comfortable all year. It features 4 operating modes to efficiently work in any indoor space up to 550 square feet. This model has a 9.8 energy-efficiency ratio (EER), uses the eco-friendly refrigerant R-410A, and includes a fully-equipped window kit, reusable air filter, and programmable thermostat.

    Multiple Operating Modes

    The Soleus SG-WAC-12HCE Window Air Conditioner offers 4 operating modes to efficiently keep your home cool and comfortable.

    • Cool – Operate your window AC in Cooling mode to quickly lower your room’s ambient temperature.
    • Heat – This window unit uses 11,000 BTUs of heating power, making it perfect for heating medium-sized spaces.
    • Fan – The cooler it is outside, the less cooling power you need from your air conditioner. Use fan-only mode to prevent room stuffiness and conserve energy.
    • Energy Saver – For budget-friendly operation and energy-efficient cooling, take advantage of the Energy Saver mode. It’s great for maintaining a reasonable temperature while you’re at work or out of town because this mode automatically stops the fan and compressor when your optimal temperature is reached, which helps lower your energy consumption.  


    This window AC includes low, medium, and high fan speeds. It also offers an auto fan speed, which automatically selects a speed based on the room’s ambient temperature. The auto fan speed feature can be used when the Soleus SG is in all operating modes except fan-only.

    A digital remote control allows you to change the operating mode, fan speed, and temperature settings from up to 20 feet away. An electronic control panel features soft-touch buttons for hassle-free operation, and the digital display screen helps you monitor the current operating temperature. Additionally, LED lights clearly show the operating mode and current speed setting.

    Easy Installation

    The Soleus SG-WAC-12HCE Window Air Conditioner comes equipped for secure window installation. It features a slide-out chassis and can be mounted in windows between 27 to 39 inches in width. The installation kit includes a vertical sash seal, two accordion panels, a top-mounting rail, and a hardware set. The Soleus SG-WAC-12HCE can also be installed through an outside wall.

    This is a 208/230-volt AC that uses a NEMA 6-20P plug type. The 3-prong face looks like this:

    Additional Features

    • Automatic Restart: In the event of a power failure, the Soleus Air SG-WAC-12HCE Air Conditioner automatically resumes operation in the last programmed setting once power is restored.
    • Built-In Auto Timer: With the 24-hour timer, you can control operation even when you’re away or asleep. This tool automatically turns the AC on or off up to 24 hours in advance.
    • Temperature Control: Set your ideal temperature level between 64°F - 86°F, and this feature cycles the fan on and off to maintain a comfortable indoor environment.
    • Washable Air Filter: The reusable air filter saves you money and ensures efficiency. Clean the air filter once a month to remove collected dust particles.
    • Directional Airflow: Airflow can be directed left or right and guided to where you need it most.
    • Eco-Friendly: In keeping with Soleus Air’s Green Program, the Soleus Air SG-WAC-12HCE Window Air Conditioner uses R-410A refrigerant (which does not contribute to ozone depletion).


    The Soleus Air 12,000 BTU Window AC is an efficient and user-friendly air conditioner that offers 4 operating modes and various features, including a digital remote control, 24-hour timer, automatic restart, and washable air filter.

    What Customers Love

    • Multiple Operating Modes: This model keeps your home cool and comfortable all year by offering 4 modes: Cooling, Heat, Fan-Only, and Energy-Saver.
    • User-Friendly: The Soleus SG-WAC-12HCE Window AC offers various user-friendly features, including 3 fan speeds, remote control, automatic restart, and 24-hour timer.

    Things To Consider

    • Power: With 12,000 BTUs of cooling power, this model is best for rooms up to 550 square feet. If you are looking for more power, consider our Soleus AIR SG-WAC-18HCE. It offers 18,000 BTUs of power and the ability to cool rooms up to 900 square feet.

    Manufacturer's Warranty

    1 Year Limited

    Manufacturer's Literature

    Owner's Manual
    User's guide for the Soleus Air SG-WAC-12HCE Window Air Conditioner with Heat Pump
    Energy Guide Label
    Includes information about the estimated yearly operating cost for the Soleus Air SG-WAC-12HCE Window AC.

    What's In The Box?

    • Window Air Conditioner
    • AAA Batteries (2)
    • Top Mounting Rail
    • Foam Top Mounting Rail Seal Strip
    • Accordion Panels (2)
    • Side Retainer (2)
    • Window Sash Seal
    • Foam Seal for Bottom Rail
    • Owner’s Manual

    View All Window Air Conditioners »
  • Specifications

    Window Installation TypeSingle/Double Hung
    Cooling Power12000 BTUs
    Recommended Coverage Area500 sq. ft.
    Chassis TypeSlide-Out
    Height15.375 in.
    Width22.625 in.
    Depth24 in.
    Weight91.3 lbs.
    Minimum Window Width27 in
    Maximum Window Width39 in
    Programmable TimerYes
    Refrigerant TypeR-410A
    Voltage220-240 V
    Maximum Cooling Wattage1230 W
    Maximum Heating Wattage3575 W
    Maximum Cooling Amperage5.9 Amps
    Maximum Heating Amperage16 Amps
    Number of Fan Speeds3
    Fan-Only ModeYes
    Heat Mode Yes
    Heater TypeElectric Coil
    Heating BTUs11000 BTUs
    Dehumidifier ModeNo
    Moisture Removal per Hour2.6 pints
    Sleep ModeNo
    Remote ControlYes
    Airflow Direction ControlYes
    Air FilterYes
    Maximum Cubic Feet per Minute (CFM)280 CFM
    Maximum Noise Level59 dB
    Wall Sleeve Included No
    Thru-Wall Installation OptionYes
    Check Filter IndicatorNo
    Intrusion ProtectionYes
    Insect BarrierNo
    Power Cord Length4 ft.
    Plug Face Type6-20P
    Circuit Breaker Rating250V-20A
    Energy Efficiency Ratio (EER)9.8
    Energy StarYes
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