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soleus air 10000 btu wall air conditioner
 
 

Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater

Model: SG-TTW-10HC | SKU: so2382
 
 
 
 
  • Discontinued - This item is not currently available to order.


     
 
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  • Product Overview

    The Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater is the ideal room air conditioner and heater for indoor spaces with limited or no windows. With a cooling capacity of 10,000 BTUs and a heating capacity of 10,600 BTUs, the wall air conditioner covers rooms sized up to 425 square feet. In addition to providing efficient operation, the Soleus SG-TTW-10HC Thru-Wall AC makes it easy to reach your ideal level of comfort with user-convenience benefits such as automatic operation, a digital thermostat, and adjustable air louvers.

    Product Benefits

    • Environmentally Friendly: This Soleus through-the-wall air conditioner uses R-410A refrigerant, which does not contribute to ozone depletion. This eco-conscious refrigerant also helps the air conditioner run more efficiently and it preserves the life of the compressor.

    • 24-Hour Timer: The programmable timer allows you to schedule operation according to when you want the air conditioner to run. Using this feature, you can program the Soleus Air SG-TTW-10HC Thru-the-Wall Air Conditioner to start up or power down in 30-minute intervals for up to 24 hours.

    • Digital Display: With a digital display screen on the AC control panel and on the face of the remote control, you can stay abreast of your current room temperature and monitor your programmed settings from a distance.

    • Quiet Operation: When you want a comfortably cool, yet quiet room, take advantage of the sleep function. During sleep mode, the air conditioner maintains a comfortable indoor temperature while operating quietly so you can rest peacefully. 

    • Humidity Control: This 10,000-BTU wall air conditioner eliminates indoor humidity as it cools your space. With a dehumidifying capacity of 60 pints per day, the Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner cools your space quicker while conserving energy.

    • Auto Restart: In the event of a power outage, the through-wall air conditioner will automatically restart and restore previous settings. This convenient feature keeps your indoor environment comfortable and stores your programmed settings even after unexpected blackouts.

    Flexible Wall Installation

    Designed for wall-mount installation, this Soleus through-the-wall air conditioner is ideal for rooms that lack window space. If you have an existing thru-wall sleeve, the Soleus SG-TTW-10HC can be used as a replacement through-the-wall air conditioner as it is compatible with a variety of brands. New installation requires the Soleus SG-TTWSL-24 through-the-wall sleeve (sold separately) for proper installation.

    Year-Round Comfort

    When the weather changes with the seasons, the Soleus Air 10,000-BTU Through-the-Wall Air Conditioner easily adapts to provide year-round comfort. This thru-wall AC is an all-in-one unit with the following operating modes:

    Energy Saver– For budget-friendly operation and significant savings on your energy bill each year, take advantage of the energy saver mode. The energy saver mode cycles the fan on and off to circulate fresh air throughout your space and maintain a comfortable temperature while you’re away for the day or even weeks.

    Cool – The Soleus Air SG-TTW-10HC Thru-the-Wall AC cools your indoor air with a cooling capacity of 10,000 BTUs. The through-wall air conditioner pulls in 290 cubic feet of warm air per minute and exhausts it outside to lower your room temperature faster. Warm air is drawn into the vents through the back of the air conditioner. The temperature can be set between 61 and 86 degrees Fahrenheit in cooling mode.

    Fan Fan-only operation provides fresh air ventilation and allows you save energy when outdoor temperatures begin to drop. With four fan speeds – high, medium, low, and auto – the fan mode delivers enough air circulation to maintain a comfortable indoor temperature and prevent room stuffiness.

    Heat – During cold winter months or late fall days, this Soleus air conditioner keeps you warm with the built-in heater. Perfect as a supplement to an existing central heating system or as a primary source of heat, the electric heat option produces 10,600 BTUs of even heat distribution.

    *Note: This Soleus through-the-wall air conditioner is a 208/230-volt AC that uses a NEMA 6-20P plug type. This is a 3-prong plug with a face that looks like this:

    NEMA-6-20P-plug.gif

    Manufacturer's Warranty

    1-Year Limited Warranty

    Manufacturer's Literature

    Owner's Manual
    User's guide for the Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater
    Installation Instructions
    Installation instructions for the Soleus Air 10,000-BTU Wall Air Conditioner with Heater

    What's In The Box?

    • Soleus Air SG-TTW-10HC Air Conditioner and Heater
    • LCD Remote Control
    • Washable Air Filter
    • Installation Kit (Thru-Wall Sleeve not included)
    • Installation Guide
    • Owner's Manual
  • Specifications

    Height14.5 in.
    Width24 in.
    Depth20.625 in.
    ControlsElectronic
    Programmable TimerYes
    Remote ControlYes
    ColorWhite
    Voltage220-240 V
    Energy StarNo
    Number of Fan Speeds3
    Heater TypeElectric Coil
    Maximum Cubic Feet per Minute (CFM)290 CFM
    Refrigerant TypeR-410A
    Energy Efficiency Ratio (EER)9.4
    Cooling Power10000 BTUs
    Recommended Coverage Area425 sq. ft.
    Heating BTUs10600 BTUs
    Fan-Only ModeYes
    Through-Wall Finished Height18 in
    Through-Wall Finished Width23.875 in
    Through-Wall Finished Depth20.625 in
    Maximum Heating Wattage3450 W
    Maximum Cooling Amperage5.1 Amps
    Wall Sleeve IncludedNo
    Moisture Removal per Hour2.5 pints
    Heater ModeYes
    Sleep ModeYes
    Air FilterYes
    Automatic RestartYes
    Intrusion ProtectionNo
    Insect BarrierNo
    Plug Face Type6-20P
    Chassis TypeSlide out
    Maximum Cooling Wattage1060 W
  • Frequently Asked Questions

    Does the Soleus SG-TTW-10HC have a case, or are the coils exposed?

    This AC is enclosed and comes with a window kit, but it doesn't include the window sleeve. For more information on installing this unit, view the Installation Instructions.

    I have a that is 15.2 inches deep. Will this model fit?

    This model is compatible with a variety of brands, but the Soleus Air SG-TTWSL 24 Inch Through-the-Wall Sleeve is the sleeve made for this unit. You can call the manufacturer for more information, but you also need to consider the unit's other dimensions, such as width and height, before trying to install it in an existing sleeve.

    What is your return policy?

    We offer a 30-Day Money-Back Guarantee on all of our products. If you are not satisfied with your purchase for any reason, simply return the product to us within 30 days and we will process your refund. For policy details and exclusions, please read our full Return Policy

    What is your shipping policy?

    Standard shipping (3-6 business days) is free to the lower 48 states.

    Expedited shipping is available for select products. Shipping to Hawaii, Alaska, and Canada may incur an additional fee, depending on the items ordered. With the exception of Canada, we do not currently ship to international locations. Items typically ship 1-2 days after you place your order. For more information, visit our Shipping and Delivery page.

    What types of payment methods do you accept?

    We accept Visa, MasterCard, American Express, Discover Card, and Diners Club credit cards. Additionally, you can checkout using PayPal.

    As a Sylvane shopper, you can purchase with confidence knowing that your information will always remain confidential and secure at all times. Our website is tested daily for security flaws by a well-known third-party security firm. It also meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities Test.

    After I place my order, when will my credit card be charged?

    Your credit card will be charged when your order is shipped.
    Want to submit an FAQ? Hold tight. We're enhancing this section to make it even more useful for you. Feel free to call us at 1-800-934-9194 for answers to any product-related questions.
  • Reviews

    View All Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater Reviews

    REVIEW SNAPSHOT®

    by PowerReviews
    Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater
     
    4.3

    (based on 16 reviews)

    Ratings Distribution

    • 5 Stars

       

      (10)

    • 4 Stars

       

      (3)

    • 3 Stars

       

      (1)

    • 2 Stars

       

      (1)

    • 1 Stars

       

      (1)

    88%

    of respondents would recommend this to a friend.

    Pros

    • Energy efficient (6)
    • Cools the whole room (5)
    • Easy to install (5)
    • Accurate temperature controls (4)
    • Even air distribution (4)

    Cons

      Best Uses

      • Any room (4)
        • Reviewer Profile:
        • Budget shopper (5)
        • Primary use:
        • Personal (5)

      Most Liked Positive Review

       

      Two for one ......

      I thought we paid below average for this product considering the BTU'S and the fact it's also a heater... Installation was easy with the wall sleeve too.. Works great but the directions...Read complete review

      I thought we paid below average for this product considering the BTU'S and the fact it's also a heater... Installation was easy with the wall sleeve too.. Works great but the directions were a little confusing. We found it best just to fire it up and figure it out ourselves.. PLEASE NOTE ,THIS WORKS ON A 220 LINE,, NOT A 110 !!!

      VS

      Most Liked Negative Review

       

      Disappointed

      Price was excellent, but as they say, you get what you pay for. Item was delivered promptly, box was not damaged. There was no sign of damage caused by shipping. I installed...Read complete review

      Price was excellent, but as they say, you get what you pay for. Item was delivered promptly, box was not damaged. There was no sign of damage caused by shipping. I installed the unit myself without any trouble.

      I turned the unit on and heard a loud grinding sound, obviously, something was wrong. I turned the unit off and and on again and got the same response.

      Now, I was faced with returning this item, reboxing this behemoth, sending it back cross country or taking the casing off and seeing what was wrong inside. I opted to take the casing off since I am handy. Underneath the hood, the whole fan assembly was loose, and practically fell into my hands. All the screws that hold the fan assembly together were stripped, probably over tightened and stripped in the factory in China.

      I purchased larger screws which tightened nicely and held the fan assembly securely in place. I reassembled the unit and installed it back in the wall and it has been working flawlessly over the last month. I hope it lasts. I'm afraid to leave it on when I leave the house for fear that the fan will fall out of the housing and cause some fireworks. So far, I only turn it on when I am home.

      Furthermore, the unit is loud. I cannot believe that others have claimed that the unit is quit. I have to turn up the volume of the large screen TV next to it from 1/4 volume to 3/4 volume when this thing starts up. Even on low, this unit sounds like it is going to take off.

      Otherwise, the unit is great, warms up the room nicely, powerful, good remote options, nice unit for a remote spot not close to a TV, radio or seating area. Thank God, I have baseboard heating and don't have to rely on this unit for total heat.

      I should send Soleus a bill for repairing the unit and for all of the frustration involved with the purchase of this item. My advise is to stay away from this product.

      Reviewed by 16 customers

      Sort by

      Displaying reviews 1-10

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      4.0

      Great Product

      By Russ115

      from Chesapeake Bay, MD

      About Me Value Oriented

      Verified Buyer

      Pros

      • Accurate Temperature Controls
      • Cools the Whole Room
      • Easy To Install
      • Energy Efficient
      • Even Air Distribution

      Cons

      • Loud

      Best Uses

      • Any Room

      Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

      Great combo product. I installed mine thru the wall to cool a large bedroom, which allows me to cool that room at night without running the central AC for the whole house. The heating function is an added bonus. It is loud, but now enough to keep me awake. Love it! PS: Don't forget the sleeve if yours is a new install.

      • Primary use:
      • Personal
       
      5.0

      We Love It! Great Solution

      By Marcy

      from Walnut Creek CA

      About Me Value Oriented

      Pros

      • Cools the Whole Room
      • Energy Efficient

      Cons

        Best Uses

        • Any Room

        Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

        Installed it this summer but waited for cold weather to see how the heater did. Terrific. We install through the wall with the sleeve. Installed at a height of about 5 feet. Just works perfectly. Two small rooms with hall between, about 400 sq feet, and fan moves heat around well. Place is well insulataed, which helps of course.

        • Primary use:
        • Personal

        (0 of 1 customers found this review helpful)

         
        1.0

        Not powerful enough

        By Jon

        from Los Angeles

        About Me Value Oriented

        Verified Reviewer

        Pros

        • All in one

        Cons

        • Not powerful enough

        Best Uses

        • 200 square feet

        Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

        I have a 300 square foot cabin and nether the cooler or heater is doing the job!

        • Primary use:
        • Personal
         
        5.0

        good buy

        By jp

        from dillard ga

        About Me Value Oriented

        Pros

        • Accurate Temperature Controls
        • Cools the Whole Room
        • Easy To Install
        • Easy Window Installation
        • Energy Efficient
        • Even Air Distribution
        • Quiet

        Cons

          Best Uses

          • Any Room

          Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

          good

          • Primary use:
          • Business
           
          5.0

          I like the unit as it a/c as it heat.

          By Bob

          from Payson AZ

          About Me Quality Oriented

          Pros

          • Accurate Temperature Controls
          • Cools the Whole Room
          • Easy To Install
          • Energy Efficient
          • Even Air Distribution

          Cons

          • Loud

          Best Uses

          • Any Room
          • Small Room

          Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

          the unit heats as well as cools this is excellent for single source conditioning of a liveable space

          • Primary use:
          • Personal
           
          5.0

          Best through the wall A/C ever

          By Jack

          from Chagrin Falls Ohio

          About Me Value Oriented

          Pros

          • Accurate Temperature Controls
          • Cools the Whole Room
          • Easy To Install
          • Easy Window Installation
          • Energy Efficient
          • Even Air Distribution
          • Quiet

          Cons

            Best Uses

            • In our rental townhomes

            Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

            The product is the best I've found. We are slowly replacing all our 84 older models with these

            • Primary use:
            • Business
             
            4.0

            I would buy this product again

            By Dan the man

            from Magnolia,TX

            About Me Quality Oriented

            Pros

            • Easy To Install
            • Easy Window Installation
            • Energy Efficient

            Cons

              Best Uses

              • Bedroom

              Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

              PRODUCT WAS AS NEEDED

              • Primary use:
              • Personal
               
              5.0

              GREAT CUSTOMER SERVICE

              By JImmyfor11

              from Chicago, Illinois

              Verified Reviewer

              Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

              First I was a little skeptical about ordering a major electronic from an online provider which I never delt with before. Let me just say it was one of the best online purchases I have ever decided to take a chance on. The customer service was fantastic, the delivery was quick and the product works just as described, if not better. After I ordered the product online, there was no place for me to put my coupon code, I called the customer service number and they quickly understood my issue and refunded the difference back to me. Best of all they are located in the states, which means you understand them and they understand you, unlike certain companies that outsource to places like india (frustrating). I am very pleased with this company, product and customer service wise. I hope I will never need another unit, but if I do I will definitly be back. Thanks for the great service.

              (1 of 1 customers found this review helpful)

               
              5.0

              wall heat and air unit

              By Lu

              from USA

              Verified Buyer

              Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

              This product was easy to install and controls the room climate great!

              (0 of 1 customers found this review helpful)

               
              3.0

              average user

              By heather

              from USA

              Verified Buyer

              Comments about Soleus Air SG-TTW-10HC Through-the-Wall Air Conditioner and Heater:

              I have not had a chance to use this product yet as I have not found a compatible plug-in for it but the installation was relativly good. I did however have issues with the installation instructions when it came to the ground wire. There were only vague instructions on where this goes and one end had no explination at all.

              Displaying reviews 1-10

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