Soleus Air SG-TTW-12HC-26 12000 BTU Through-the-Wall Air Conditioner with Heater

Model: SG-TTW-12HC-26 | SKU: so2742
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3-Year Appliance Warranty ($49.95) Details
5-Year Appliance Warranty ($99.95) Details
Product Overview

The Soleus Air SG-TTW-12HC-26 Through-the-Wall Air Conditioner provides year round comfort with 11,800 BTUs of cooling power, 11,000 BTUs of heating power, and an energy-efficiency ratio (EER) of 9.8. A digital remote control lets you conveniently change modes, adjust room temperature, or change fan speeds in areas up to 525 square feet. This Soleus model includes energy-efficient features such as an Energy Saver mode, Sleep mode, and Auto Fan mode.

4 Operating Modes

This model features 4 operating modes to keep your indoor environment comfortable at all times.

  • Cool: 11,800 BTUs of power quickly and efficiently cool your space.  
  • Heat: This through-the-wall AC uses 11,000 BTUs of heating power, making it ideal for medium-sized rooms.
  • Fan: With three speeds – low, medium, and high – the Fan mode circulates air to maintain a comfortable indoor temperature. You can select your speed preference or use the auto fan option that automatically adjusts the fan speed according to your current room temperature.
  • Energy Saver: Energy Saver mode maintains a reasonable room temperature while you’re at work or out of town because it automatically stops the fan and compressor when your optimal temperature is reached, which also lowers your energy consumption.  

Secure Installation

This Soleus air conditioner is designed for through-wall installation, which provides powerful cooling in rooms without an available window. For a new in-wall installation, this model easily fits inside the Soleus Air Universal Through-the-Wall Sleeve (sold separately).

*Note: If you do not have an existing through-the-wall sleeve installed, the Soleus SG TTWSL 26 sleeve must be purchased to install this Soleus AC.

Additional Features

  • Eco-Friendly: The R-410A refrigerant does not contribute to ozone depletion.
  • Auto Restart: In the event of a power failure, the Soleus SG-TTW-09HC-26 Through-the-Wall Air Conditioner and Heater will automatically restart and resume operation in the last programmed settings once power is restored.
  • Moisture Control: The Soleus Air 11,800 BTU AC provides cool, dry air by removing up to 81.6 pints of excess moisture per day while in cooling mode.
  • 24-Hour Timer: Using this feature, you can program the thru-wall air conditioner to start up or power down in 30-minute intervals for up to 24 hours.
  • Washable Air Filter: The reusable air filter saves you money and ensures efficiency. Clean the air filter once a month to remove collected dust particles.
Product Specifications
Cooling Power11,800 BTU
Recommended Room Size525 Sq. Ft.
Height15.625 in.
Width26 in.
Depth21.125 in.
Weight79 lbs.
Refrigerant TypeR-410A
Air FiltrationWashable Air Filter
Washable FilterYes
Number of Fan Speeds4
Fan-Only ModeYes
ControlsElectronic
Cubic Feet Per Minute271 Cu. Ft. per Min.
Wall Sleeve IncludedNo
Maximum Noise Level64 dB
Programmable Timer Yes
Auto-Restart on Power FailureYes
Dehumidifier ModeNo
Moisture Removal Per Hour3.4 pints
Heater ModeYes
Heater BTUs11,000 BTU
Heater TypeElectric Coil
Remote ControlYes
Airflow Direction ControlYes
Voltage230-208
Maximum Cooling Amps6.0 Amps
Maximum Heating Amps15 Amps
Maximum Cooling Watts1,200 W
Maximum Heating Watts3,500 W
Energy Efficiency Ratio (EER)9.8
Energy Star-Rated No
Manufacturer Information

Manufacturer Warranty
1 Year Limited

Manufacturer Literature
Owner's Manual (Adobe PDF)
User guide for the Soleus Air SG-TTW-12HC-26 12000 BTU Through-the-Wall Air Conditioner with Heater

Energy Guide Label
Energy guide for the Soleus Air SG-TTW-12HC-26 12000 BTU Through-the-Wall Air Conditioner with Heater


Customer Reviews
Frequently Asked Questions
What is your return policy?
We offer a 30-Day Money-Back Guarantee on all of our products. If you are not satisfied with your purchase for any reason, simply return the product to us within 30 days and we will process your refund. For policy details and exclusions, please read our full Return Policy
What is your shipping policy?
Standard shipping (5-10 business days) is free to the lower 48 states.

Expedited shipping is available for select products. Shipping to Hawaii, Alaska, and Canada may incur an additional fee, depending on the items ordered. With the exception of Canada, we do not currently ship to international locations. Items typically ship 1-2 days after you place your order. For more information, visit our Shipping and Delivery page.
What types of payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover Card, and Diners Club credit cards. Additionally, you can checkout using PayPal and Google Checkout.

As a Sylvane shopper, you can purchase with confidence knowing that your information will always remain confidential and secure at all times. Our website is tested daily for security flaws by a well-known third-party security firm. It also meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities Test.
After I place my order, when will my credit card be charged?
Your credit card will be charged when your order is shipped.
Ask a question about this product

Don't see the answer to your question? Just ask! Submit a question about this product and a Sylvane product expert will post the answer in this section. Please provide your email if you would like to be notified when your question is answered.

We strive to answer all frequently asked questions in a timely manner. However, some questions are better suited to be answered by a Sylvane customer service representative. If you have questions regarding specific product orders, tracking, returns, or need technical support for your product, please contact Sylvane customer service by calling 1-800-934-9194 or filling out an order inquiry.

If you would like to speak with a Sylvane product expert to discuss your specific application and receive a product recommendation, please call 1-800-934-9194 or email our sales department.



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