CALL US TOLL-FREE 1-800-934-9194
Sylvane.com
No items added.
0 items in your cart    View your cart »
Cart Subtotal: $0.00
 
help

Whynter Sno 13,000 BTU Portable Air Conditioner Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Whynter Sno 13,000 BTU Portable Air Conditioner
 
3.8

(based on 14 reviews)

Ratings Distribution

  • 5 Stars

     

    (8)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (2)

71%

of respondents would recommend this to a friend.

Pros

    Cons

      Best Uses

          • Reviewer Profile:
          • Budget shopper (4), Quality oriented (4)

        Most Liked Positive Review

         

        Wow...what a unit.

        We purchased this unit to use on our 42 foot houseboat and boy does it deliver! Sylvane was wonderful to deal with and the unit is amazing. After days of research on-line, I...Read complete review

        We purchased this unit to use on our 42 foot houseboat and boy does it deliver! Sylvane was wonderful to deal with and the unit is amazing. After days of research on-line, I called to order it and to ask a few questions...they had the best price on the net. The customer service representative even gave me a coupon code to save some money off the purchase. I think the shipping was free too...and they sent it directly to the marina.

        Set up was a breeze and when I contacted Sylvane because some of the plastic accessory parts got broken in shipment, they immediately contacted the manufacturer who then contacted me to send me the new parts....this is one "sounds too good to be true.." story that actually happened and turned out to be true! The unit is quiet, powerful, looks great and fits in small spaces...perfect for our boat! Thank you, Sylvane...you have earned a loyal customer!

        VS

        Most Liked Negative Review

         

        Drainage Problem

        I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it...Read complete review

        I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it ran for about 20 minutes then shut off. I called the manufacturer and was told to remove the drain plug to empty water that may have been left in the unit when they tested it at the factory. Sure enough, about 18 ounces of water came out, and the unit switched back on. Unfortunately, that wasn't the end of it - every twenty minutes to a half hour, it required draining to operate. I contacted Whynter again and was told I would need to install tubing so the unit could continuously drain.

        Since the drain is right at the bottom of the unit, I had to put it on a platform so gravity could help drain it. This, of course, defeats the purpose of the low design. I'm very surprised other reviewers haven't had this problem. I live in New York City which can get humid in July and August, but this problem occurred on relatively dry days in June, when none of my window air conditioners have been dripping at all.

        Reviewed by 14 customers

        Sort by

        Displaying reviews 1-10

        Back to top

        Previous | Next »

         
        3.0

        yn

        By gn

        from hn

        About Me Value Oriented

        Pros

        • Hb

        Cons

        • Inaccurate Temperature

        Best Uses

        • Small Room

        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

        Hjnn

         
        4.0

        Glad We Bought It!

        By Chillin

        from San Diego, CA

        About Me Quality Oriented, Value Oriented

        Verified Buyer

        Pros

        • Easily Portable
        • Easy Window Installation
        • Makes Our Home Livable

        Cons

          Best Uses

          • Any Room

          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

          Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
          My husband rolls it to the garage to store during the cool months, and quickly rolls it back out and easily installs it for the hot months.
          This unit does require some creative draining every so often, and almost daily when it is really humid out. But, for North County San Diego, we are very happy with our purchase. I even want another one for our bedroom!

           
          1.0

          does not work

          By Sharak

          from Boston, MA

          Pros

            Cons

            • Doesn't Cool Air
            • Heavy

            Best Uses

              Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

              Never worked well - a smaller window option might be better!

               
              1.0

              Inadequate, Poor Return Service

              By Nannci

              from Amesbury, MA

              About Me Quality Oriented, Value Oriented

              Pros

                Cons

                • Doesn't Cool Air
                • Uneven Cooling

                Best Uses

                  Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                  Purchased this item based on Sylvane sales rep. recommendation. My husband described our needs in detail including square footage, western exposure, room layout, etc. Rep. said this is the one you need. Husband said are you sure? She basically said I know what I'm talking about, this is my business, etc. We ordered the product and found that it cooled less than half the intended space and never got below 77 degrees. Took over an hour to repack correctly.

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  This thing is cool - winter snow 4 sure

                  By Duddy DOH!

                  from Binghamton, NY

                  About Me Quality Oriented, Value Oriented

                  Verified Buyer

                  Pros

                  • Accurate Temperature Controls
                  • Cools the Whole Room
                  • Easily Portable
                  • Even Air Distribution
                  • Timer Controlled

                  Cons

                    Best Uses

                      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                      Got this for my office at work. Being in IT, there are several computers, 5 monitors and a laptop in a fairly small space (about 8x8 feet). The office can go from 0 to 80 degrees in no time. This unit cools it off quick, everyone who stops in loves it, it just blasts cold air. (I think people come to my office just to cool down, the boss keeps the rest of the floor at about 76 degrees).

                      With the timer I can set it to turn on an 1/2 hour before I get there and off 1/2 hour after I leave.

                      The noise level is ok, it's a lot quieter than a larger, but 1/2 as powerful unit it replaced, so I'm liking that. You can almost not even tell when the compressor kicks on. The fan can also adjust it's speed automatically depending on the cooling required.

                      I am sure this unit would have no problem with larger rooms. It keeps the office at a nice 68 degrees with no effort at all.

                       
                      5.0

                      Great Product

                      By Kaz

                      from Grand Rapids, MI

                      About Me Quality Oriented

                      Verified Buyer

                      Pros

                        Cons

                        • Heavy

                        Best Uses

                        • Any Room

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        High quality materials and built very well.

                        (3 of 3 customers found this review helpful)

                         
                        5.0

                        Seems to be working well

                        By Lynne B.

                        from Cleveland, OH

                        About Me Old Home Owner

                        Pros

                        • Easy to set up
                        • Portable
                        • Quickly dehumidifies

                        Cons

                        • Pretty heavy

                        Best Uses

                        • Bedroom

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        I'm using this product to cool a small bedroom in my 100-year-old house. I have elderly cats, and I'm pretty elderly myself -- so when the humidity is about 75% and the temp is over 90 degrees -- this is doing the trick. I like that when the weather is cooler I can still open my bedroom window without having to disassemble the exhaust hose.

                        (3 of 3 customers found this review helpful)

                         
                        5.0

                        Great Unit

                        By Charles Shriner

                        from USA

                        Verified Buyer

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        Delivery was fast and the unit arrived in perfect condition. Thank you Sylvane for sending it by UPS Freight instead of regular UPS! The unit works well, is well built and very quiet. I love the design and small footprint.
                        I'm ordering a second unit as soon as I finish this review.

                        (5 of 5 customers found this review helpful)

                         
                        2.0

                        not that good

                        By austin

                        from USA

                        Verified Buyer

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        It doesnt cool a 200sqft area very well and also one of the main reasons i bought this unit because it was suppose to be self draining and you didnt have to pail buckets of water out. That is not the case with this unit, after a few days of running it will just shut off and not do anything. You then have to unhook it, take it outside and turn it on its side to drain all the water out so it will start running again. SUCKS i thought i made the right choice with this but i was wrong.I guess i should have just cut a hole in my wall and put a window unit so i don't have to deal with this water and could have saved a lot of $

                        (4 of 4 customers found this review helpful)

                         
                        5.0

                        very pleased

                        By connie barbash

                        from USA

                        Verified Buyer

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        Living in Vermont, we were always told that we didn't need air conditioning; don't believe it, you do. We decided to go with a portable AC so we could share it between 2 rooms. Sylvane was dream to work with: the product arrived promptly and when one of the plastic components arrived broken, they cleared up the issue immediately.

                        The AC is vented thru the wall and Whynter helped when we had questions about venting it that way as well as when we damaged one of the connectors, replacing it promptly.

                        When in the bedroom, the AC cools the room within 10 minutes and within an hour 2/3 of the rest of the house is cooling down as well. We have been thrilled with our purchase.

                        Lastly, our electric bill has seen little impact - a nice surprise - since we have run it 24 hours for several days in a row.

                        Thank you Sylvane - we are referring friends to your website!!

                        Displaying reviews 1-10

                        Back to top

                        Previous | Next »

                        Email Exclusives

                        Enter your email address to sign up for our newsletter, which includes special offers only for our newsletter subscribers! We will not sell your email address, and you can unsubscribe at any time.

                        Connect With Us

                        google plus
                        pinterest
                         
                         
                        Begin Secure Checkout
                        Don't have an account?
                         
                        Enter your email address to checkout as a guest.

                         
                        Returning Customer? Sign In:
                         
                        Welcome back!
                         
                        Login for faster checkout.
                        If you have forgotten your password, click here.

                        Newsletter Subscriptions

                        Thanks for subscribing to our newsletter! You should begin receiving regular emails from us shortly!