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Whynter Sno 13,000 BTU Portable Air Conditioner Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Whynter Sno 13,000 BTU Portable Air Conditioner
 
3.6

(based on 15 reviews)

Ratings Distribution

  • 5 Stars

     

    (8)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (3)

63%

of respondents would recommend this to a friend.

Pros

    Cons

    • Doesn't cool air (3)

    Best Uses

        • Reviewer Profile:
        • Quality oriented (5), Budget shopper (4)

      Most Liked Positive Review

       

      Glad We Bought It!

      Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
      My husband rolls it to the garage to store...Read complete review

      Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
      My husband rolls it to the garage to store during the cool months, and quickly rolls it back out and easily installs it for the hot months.
      This unit does require some creative draining every so often, and almost daily when it is really humid out. But, for North County San Diego, we are very happy with our purchase. I even want another one for our bedroom!

      VS

      Most Liked Negative Review

       

      Drainage Problem

      I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it...Read complete review

      I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it ran for about 20 minutes then shut off. I called the manufacturer and was told to remove the drain plug to empty water that may have been left in the unit when they tested it at the factory. Sure enough, about 18 ounces of water came out, and the unit switched back on. Unfortunately, that wasn't the end of it - every twenty minutes to a half hour, it required draining to operate. I contacted Whynter again and was told I would need to install tubing so the unit could continuously drain.

      Since the drain is right at the bottom of the unit, I had to put it on a platform so gravity could help drain it. This, of course, defeats the purpose of the low design. I'm very surprised other reviewers haven't had this problem. I live in New York City which can get humid in July and August, but this problem occurred on relatively dry days in June, when none of my window air conditioners have been dripping at all.

      Reviewed by 15 customers

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      Displaying reviews 1-10

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      (0 of 1 customers found this review helpful)

       
      1.0

      DO NOT BUY!!!

      By Unhappy and Very Disappointed Customer

      from KCMO

      About Me Quality Oriented

      Verified Buyer

      Pros

        Cons

        • Doesn't Cool Air

        Best Uses

          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

          Was very excited to receive unit; however, had been previously returned and had numerous issues. Would only blow warm air and could not adjust fan speed. Sylvane customer service was amazing but doesn't take away the fact that this is a very difficult item to repack for return. Will never buy a Whynter product again. Wish I'd listen to other reviews. Required to give at least one star or would have given zero rating.

          Unit size and style were great but unit just doesn't work. Don't appreciate Whynter sending out a product that had been previously returned and was known not to be operating correctly. Window kit was dirty as we'll and didn't fit my standard window.

          (2 of 2 customers found this review helpful)

           
          3.0

          yn

          By gn

          from hn

          About Me Value Oriented

          Pros

          • Hb

          Cons

          • Inaccurate Temperature

          Best Uses

          • Small Room

          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

          Hjnn

          (2 of 2 customers found this review helpful)

           
          4.0

          Glad We Bought It!

          By Chillin

          from San Diego, CA

          About Me Quality Oriented, Value Oriented

          Verified Buyer

          Pros

          • Easily Portable
          • Easy Window Installation
          • Makes Our Home Livable

          Cons

            Best Uses

            • Any Room

            Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

            Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
            My husband rolls it to the garage to store during the cool months, and quickly rolls it back out and easily installs it for the hot months.
            This unit does require some creative draining every so often, and almost daily when it is really humid out. But, for North County San Diego, we are very happy with our purchase. I even want another one for our bedroom!

            (1 of 2 customers found this review helpful)

             
            1.0

            does not work

            By Sharak

            from Boston, MA

            Pros

              Cons

              • Doesn't Cool Air
              • Heavy

              Best Uses

                Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                Never worked well - a smaller window option might be better!

                (1 of 2 customers found this review helpful)

                 
                1.0

                Inadequate, Poor Return Service

                By Nannci

                from Amesbury, MA

                About Me Quality Oriented, Value Oriented

                Pros

                  Cons

                  • Doesn't Cool Air
                  • Uneven Cooling

                  Best Uses

                    Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                    Purchased this item based on Sylvane sales rep. recommendation. My husband described our needs in detail including square footage, western exposure, room layout, etc. Rep. said this is the one you need. Husband said are you sure? She basically said I know what I'm talking about, this is my business, etc. We ordered the product and found that it cooled less than half the intended space and never got below 77 degrees. Took over an hour to repack correctly.

                    (3 of 3 customers found this review helpful)

                     
                    5.0

                    This thing is cool - winter snow 4 sure

                    By Duddy DOH!

                    from Binghamton, NY

                    About Me Quality Oriented, Value Oriented

                    Verified Buyer

                    Pros

                    • Accurate Temperature Controls
                    • Cools the Whole Room
                    • Easily Portable
                    • Even Air Distribution
                    • Timer Controlled

                    Cons

                      Best Uses

                        Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                        Got this for my office at work. Being in IT, there are several computers, 5 monitors and a laptop in a fairly small space (about 8x8 feet). The office can go from 0 to 80 degrees in no time. This unit cools it off quick, everyone who stops in loves it, it just blasts cold air. (I think people come to my office just to cool down, the boss keeps the rest of the floor at about 76 degrees).

                        With the timer I can set it to turn on an 1/2 hour before I get there and off 1/2 hour after I leave.

                        The noise level is ok, it's a lot quieter than a larger, but 1/2 as powerful unit it replaced, so I'm liking that. You can almost not even tell when the compressor kicks on. The fan can also adjust it's speed automatically depending on the cooling required.

                        I am sure this unit would have no problem with larger rooms. It keeps the office at a nice 68 degrees with no effort at all.

                        (2 of 2 customers found this review helpful)

                         
                        5.0

                        Great Product

                        By Kaz

                        from Grand Rapids, MI

                        About Me Quality Oriented

                        Verified Buyer

                        Pros

                          Cons

                          • Heavy

                          Best Uses

                          • Any Room

                          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                          High quality materials and built very well.

                          (4 of 4 customers found this review helpful)

                           
                          5.0

                          Seems to be working well

                          By Lynne B.

                          from Cleveland, OH

                          About Me Old Home Owner

                          Pros

                          • Easy to set up
                          • Portable
                          • Quickly dehumidifies

                          Cons

                          • Pretty heavy

                          Best Uses

                          • Bedroom

                          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                          I'm using this product to cool a small bedroom in my 100-year-old house. I have elderly cats, and I'm pretty elderly myself -- so when the humidity is about 75% and the temp is over 90 degrees -- this is doing the trick. I like that when the weather is cooler I can still open my bedroom window without having to disassemble the exhaust hose.

                          (4 of 4 customers found this review helpful)

                           
                          5.0

                          Great Unit

                          By Charles Shriner

                          from USA

                          Verified Buyer

                          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                          Delivery was fast and the unit arrived in perfect condition. Thank you Sylvane for sending it by UPS Freight instead of regular UPS! The unit works well, is well built and very quiet. I love the design and small footprint.
                          I'm ordering a second unit as soon as I finish this review.

                          (6 of 7 customers found this review helpful)

                           
                          2.0

                          not that good

                          By austin

                          from USA

                          Verified Buyer

                          Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

                          It doesnt cool a 200sqft area very well and also one of the main reasons i bought this unit because it was suppose to be self draining and you didnt have to pail buckets of water out. That is not the case with this unit, after a few days of running it will just shut off and not do anything. You then have to unhook it, take it outside and turn it on its side to drain all the water out so it will start running again. SUCKS i thought i made the right choice with this but i was wrong.I guess i should have just cut a hole in my wall and put a window unit so i don't have to deal with this water and could have saved a lot of $

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