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Whynter Sno 13,000 BTU Portable Air Conditioner Customer Reviews

 
Product Details...

REVIEW SNAPSHOT®

by PowerReviews
Whynter Sno 13,000 BTU Portable Air Conditioner
 
3.6

(based on 15 reviews)

Ratings Distribution

  • 5 Stars

     

    (8)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (3)

63%

of respondents would recommend this to a friend.

Pros

    Cons

    • Doesn't cool air (3)

    Best Uses

        • Reviewer Profile:
        • Quality oriented (5), Budget shopper (4)

      Most Liked Positive Review

       

      Glad We Bought It!

      Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
      My husband rolls it to the garage to store...Read complete review

      Wish we had made this purchase a lot sooner! It was definitely worth the cost. And much cheaper than installing central A/C.
      My husband rolls it to the garage to store during the cool months, and quickly rolls it back out and easily installs it for the hot months.
      This unit does require some creative draining every so often, and almost daily when it is really humid out. But, for North County San Diego, we are very happy with our purchase. I even want another one for our bedroom!

      VS

      Most Liked Negative Review

       

      Drainage Problem

      I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it...Read complete review

      I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it ran for about 20 minutes then shut off. I called the manufacturer and was told to remove the drain plug to empty water that may have been left in the unit when they tested it at the factory. Sure enough, about 18 ounces of water came out, and the unit switched back on. Unfortunately, that wasn't the end of it - every twenty minutes to a half hour, it required draining to operate. I contacted Whynter again and was told I would need to install tubing so the unit could continuously drain.

      Since the drain is right at the bottom of the unit, I had to put it on a platform so gravity could help drain it. This, of course, defeats the purpose of the low design. I'm very surprised other reviewers haven't had this problem. I live in New York City which can get humid in July and August, but this problem occurred on relatively dry days in June, when none of my window air conditioners have been dripping at all.

      Reviewed by 15 customers

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      Displaying reviews 11-15

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      (4 of 4 customers found this review helpful)

       
      5.0

      very pleased

      By connie barbash

      from USA

      Verified Buyer

      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

      Living in Vermont, we were always told that we didn't need air conditioning; don't believe it, you do. We decided to go with a portable AC so we could share it between 2 rooms. Sylvane was dream to work with: the product arrived promptly and when one of the plastic components arrived broken, they cleared up the issue immediately.

      The AC is vented thru the wall and Whynter helped when we had questions about venting it that way as well as when we damaged one of the connectors, replacing it promptly.

      When in the bedroom, the AC cools the room within 10 minutes and within an hour 2/3 of the rest of the house is cooling down as well. We have been thrilled with our purchase.

      Lastly, our electric bill has seen little impact - a nice surprise - since we have run it 24 hours for several days in a row.

      Thank you Sylvane - we are referring friends to your website!!

      (8 of 8 customers found this review helpful)

       
      2.0

      Drainage Problem

      By Grace Davies

      from USA

      Verified Buyer

      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

      I hate to give this air conditioner such a bad review, because it cools well. But the drainage problem is so severe that I can't recommend it. When I first got it, it ran for about 20 minutes then shut off. I called the manufacturer and was told to remove the drain plug to empty water that may have been left in the unit when they tested it at the factory. Sure enough, about 18 ounces of water came out, and the unit switched back on. Unfortunately, that wasn't the end of it - every twenty minutes to a half hour, it required draining to operate. I contacted Whynter again and was told I would need to install tubing so the unit could continuously drain.

      Since the drain is right at the bottom of the unit, I had to put it on a platform so gravity could help drain it. This, of course, defeats the purpose of the low design. I'm very surprised other reviewers haven't had this problem. I live in New York City which can get humid in July and August, but this problem occurred on relatively dry days in June, when none of my window air conditioners have been dripping at all.

      (3 of 3 customers found this review helpful)

       
      5.0

      Whynter Sno Portable Air Conditioner

      By Stan N

      from USA

      Verified Buyer

      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

      After doing my research on-line, I purchased the ARC-13W/S. Our home was built with a central AC unit on the 1st level but not the second. Tired of installing and removing the 5K BTU window units each year I went for a indoor unit. Works great, also added a 9" fan to move the air around, my second floor is now perfect. The unit is in the second bedroom and the unit cools two bedrooms and one bathroom without a problem. Side benefit, no Stink Bugs coming in via the window AC units. I now have full screens on the window's that once only had half screens.

      (4 of 4 customers found this review helpful)

       
      5.0

      so far, so very good

      By Steve Sybesma

      from USA

      Verified Buyer

      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

      After initially receiving a damaged package and refusing it back to Sylvane, they credited me $50 and delivered a pristine package very promptly.

      This unit is by far the best portable of the two brands I've tried (the other one being a Royal Sovereign model ARP-3012/3012S).

      The Whynter Sno 13,000 BTU is easily less than half as noisy and cools more effectively than that other model I got from Sears.

      And so far, it's reliability is excellent. I've been running it many hours each day for about a month now and it's handling the load. It's made to run many hours each day and it's more power-efficient than some other brands also.

      I would not hesitate to recommend this brand. It's not given me a bit of trouble so far, and the way this thing is built I wouldn't be surprised if it exceeds the one year warranty on the unit as a whole and 5 years on the compressor.

      (5 of 5 customers found this review helpful)

       
      5.0

      Wow...what a unit.

      By Greg Harris

      from USA

      Verified Buyer

      Comments about Whynter Sno 13,000 BTU Portable Air Conditioner:

      We purchased this unit to use on our 42 foot houseboat and boy does it deliver! Sylvane was wonderful to deal with and the unit is amazing. After days of research on-line, I called to order it and to ask a few questions...they had the best price on the net. The customer service representative even gave me a coupon code to save some money off the purchase. I think the shipping was free too...and they sent it directly to the marina.

      Set up was a breeze and when I contacted Sylvane because some of the plastic accessory parts got broken in shipment, they immediately contacted the manufacturer who then contacted me to send me the new parts....this is one "sounds too good to be true.." story that actually happened and turned out to be true! The unit is quiet, powerful, looks great and fits in small spaces...perfect for our boat! Thank you, Sylvane...you have earned a loyal customer!

      Displaying reviews 11-15

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