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Winix 50 Pint Dehumidifier (WDH851) Customer Reviews

 

REVIEW SNAPSHOT®

by PowerReviews
Winix 50 Pint Dehumidifier (WDH851)
 
4.5

(based on 89 reviews)

Ratings Distribution

  • 5 Stars

     

    (62)

  • 4 Stars

     

    (22)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (4)

88%

of respondents would recommend this to a friend.

Pros

  • Effective (29)
  • Energy efficient (19)
  • Compact (12)
  • Quiet (11)
  • Lightweight (6)

Cons

  • Awkward water pan (14)

Best Uses

  • Dank basement (23)
  • Summer humidity (20)
  • Finished basement (3)
    • Reviewer Profile:
    • Homeowner (34), Avid do-it-yourselfer (3)
    • Primary use:
    • Personal (34)

Most Liked Positive Review

 

Great product. Great price.

I recently purchased a home that had developed mold in its basement because the house had been closed up while it sat on the market for nearly a year. After remediation of the mold...Read complete review

I recently purchased a home that had developed mold in its basement because the house had been closed up while it sat on the market for nearly a year. After remediation of the mold problem, I was eager to prevent any future mold issues due to a damp basement.

Research led me to the Winix 50 pint dehumidifier (WDH851). I chose this model because it was a cost effective solution "robust enough at 50 pints to meet my needs yet within my budget. I appreciate having three options for disposing of the waste water (bucket, garden hose, or pump) because I was able to immediately set up the unit using the low-maintenance option of a garden hose and will be able to use the pump option when I transition to a more permanent solution.

The unit also has many options for selecting virtually any desired humidity control (particular % humidity, continuous run, etc.). I was a bit apprehensive about setting up the unit, but with easy-to-follow instructions, this proved to be relatively straight forward. I did have to jiggle and re-seat the bucket a few times before the unit would start, but the indicator light clearly specified that this was the issue -- a little persistence and the unit was quietly humming along.

What really tipped the balance for purchasing this unit was the automatic restart. Although power outages are infrequent, from past experience I know how easy it is to forget to re-start appliances. The automatic restart on this unit gives me peace of mind that my basement will continue to stay dry.

I chose to purchase this dehumidifier through Sylvane because they offered the best price that I could find, and I was also able to find a promotional discount on top of their already competitive price. I was most pleasantly surprised with Sylvane's courteous, professional customer service and the extraordinarily speedy delivery.

VS

Most Liked Negative Review

 

Winix has all the features, but has loud buzzing.

When it arrived, the Winix had a strange buzz as well as a sheet-metal-rattle when the compressor kicked in. I phoned Winix. They said its defect: send it back. Sylvane's wonderful customer...Read complete review

When it arrived, the Winix had a strange buzz as well as a sheet-metal-rattle when the compressor kicked in. I phoned Winix. They said its defect: send it back. Sylvane's wonderful customer service replaced it right away!

We are very used to the DeLonghi, which has a relatively loud even whoosh to its sound. But we needed a dehumidifier that will shut off when the correct humidity is reached and that will restart when there is a power failure - very important for our cottage! When the set humidity is reached, the Winix will shut off completely (including the fan). Also after a power-failure, the Winix will start up again.

The replacement Winix however does buzz! And it buzzes loud! It does not have the tinny sheet-metal rattle that the 1st Winix had, but it does have a buzz so penetrating, that we cannot occupy the same room that it is working in. We have to move it from room to room. In the same room, you cannot watch TV, and you cannot understand anyone talking - even at the low setting.

Does it remove humidity? Yes it does. But the buzz is rather unbearable. Both Winix's (the defect one and the replacement Winix) had this buzz, so it seems to be designed that way rather than a defect. That penetrating buzz digs into your skull and is much louder and harder to endure than the loud whoosh of the DeLonghi.

It would be nice to have an affordable machine that is a combo of both: the features of the Winix with the quality technology of the DeLonghi.

If you have the cash, I would recommend getting a different machine, but the professional ones cost one grand.

Reviewed by 89 customers

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1.0

Not satisfied,not a good experience

By badgerfan

from Wisconsin

About Me Homeowner

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Winix 50 Pint Dehumidifier (WDH851):

        Dehumidifier set on specific level, like 60,would continuously cycle on and off. Other dehumidifiers I've owned, would reach the specified level, turn off for an hour or more and then restart. On/off cycles for this unit varied between 1 and 2 minutes and would cycle like described for hours. Sent the unit back to Winix in Illinois, they wouldn't let me drop it off, and would not send a box. Received the same unit back within several weeks, no explanation, same problem. E-mail went unanswered.

        The dehumidifier does remove the humidity, but in my opinion, there is something wrong with the delay in the sensor unit.

        Should have sent it back to Sylvane within the 30 days, but am paying the price for my laziness.

        • Primary use:
        • Personal
         
        5.0

        NEW FAVE

        By Elise the Happy One

        from Boothbay, ME

        About Me Old Female Homeowner

        Verified Buyer

        Pros

        • Easy Assembly
        • Easy to clean
        • Easy to install
        • Set Itforget It

        Cons

        • Bit noisy

        Best Uses

        • Dank Basement
        • Summer Humidity

        Comments about Winix 50 Pint Dehumidifier (WDH851):

        This thing makes itself work! It drains itself out a window up about 5 feet and comes all set to what I needed. It is one of the best purchases I have ever made. I even bought one for my stepson who is a total perfectionist.

        • Primary use:
        • Personal
         
        4.0

        Works fast and effective

        By Tim

        from Accomac, VA

        About Me Homeowner

        Verified Buyer

        Pros

        • Compact
        • Effective
        • Lightweight

        Cons

          Best Uses

          • Dank Basement

          Comments about Winix 50 Pint Dehumidifier (WDH851):

          The system is a little noisy for a general living space, just because of the amount of air it pushes out on high. It is being used in an unfinished basement to help keep the air dry so tools/pipes/etc. don't have rust issues. It has been set on 40% and has been working great for the last few weeks. The air is noticeably dryer and the smell of the basement is non-existent now. We have minor flooding during heavy prolonged rains, and the floor was dry again within hours, something that would take a week or more if it was not cleaned up by hand.

          • Primary use:
          • Personal
           
          5.0

          a real fantastic product.

          By splash

          from tryon,nc

          About Me Homeowner

          Verified Buyer

          Pros

          • Compact
          • Effective
          • Energy Efficient

          Cons

          • Awkward Water Pan

          Best Uses

          • Dank Basement
          • Summer Humidity

          Comments about Winix 50 Pint Dehumidifier (WDH851):

          this is a real dandy product,it works really well and the pump works great to get rid of the water since the water pan would be difficult to use.The machine does over heat the room but thanks to the adjustments available to program the running time you can cut down on this problem considerably.Most other machines have the problem of an awkward pan and over heating but I gave winix 5 stars because they solved these problems and if you buy this machine you'll be perfectly satisfied.

          • Primary use:
          • Personal
           
          5.0

          No More Buckets to Empty!!

          By Pumped Up In GRB

          from Green Bay, WI

          About Me Handyman, Homeowner, Professional, Rental property owner

          Verified Reviewer

          Pros

          • Ability To Drain Up
          • Effective
          • Energy Efficient
          • Pump

          Cons

          • Elevated Noise

          Best Uses

          • Finished basement
          • Summer Humidity
          • Unfinished Basement

          Comments about Winix 50 Pint Dehumidifier (WDH851):

          The WINIX dehumidifier is effective for removing humidity, the cabinet itself is attractive but the single reason I originally purchased this unit is because it has an automatic pump to empty the bucket. Having the pump allows me the ability to keep the unit centrally located within our finished basement, it additionally allows the unit to keep running when needing to remove moisture, I no longer need to be emptying the bucket (up to two times daily), it is all automatically done now! I have used many other brands in my home and in my rental properties and have not found one that seems to remove the humidity like the WINIX and be able to actually shut down for hours at a time like the WINIX does. I enjoy that it has a digital humidistat and controls that keep their settings in case of a power failure. This was not my first purchase of the WINIX and I have come back to purchase more of the same unit because of value I believe I have received with my other WINIX dehumidifiers (that are still in operation without any issues). My purchase from Sylvane has been excellent and my WINIX Dehumidifiers ordered were shipped the same day as I ordered, can't ask for more Sylvane! I am using a WINIX to assist in my rental properties when I have carpets cleaned, I use the WINIX to speed the drying of all of the carpet after steam cleaning is completed, it assures that mildew doesn't occur and the pump allows me to be able to pump it up the steps if necessary, no longer limited to keeping the dehumidifier in the kitchen or bathroom with the gravity drain hose going into the sink.

          • Primary use:
          • Personal

          (1 of 1 customers found this review helpful)

           
          5.0

          Does the Job!

          By ilovemycat1

          from Cape Elizabeth, ME

          About Me Homeowner

          Verified Reviewer

          Pros

          • Compact
          • Effective
          • Energy Efficient
          • Lightweight

          Cons

            Best Uses

            • Summer Humidity

            Comments about Winix 50 Pint Dehumidifier (WDH851):

            We never had a dehumidifier before, even though we were homeowners for over 30 years. However. this summer we learned that a pipe leading to our garden hose had froze and we had water in a closet in the finished part of the basement. We borrowed a dehumidifier and saw how much water was extracted and decided to purchase one. The reviews on the Winix were excellent, and we went ahead with the purchase. We are very pleased. The finished part of the basement is 800 sq.ft., so we purchased the 50 pint model. The design is aesthetically appealing, and the fact it is on casters is very convenient. We roll it to different parts of the basement easily. The controls are very easy to understand and use. We have used it on the "auto" setting, as well as manual settings. Only advice we would offer is that if you are dumping the bucket yourself, get down on the floor when putting it back. Being on the same level makes it very easy. We have also used the tubing to have it drain out of a hole through a window, that we fashioned for that purpose. The video of this procedure on the website was a bonus and very helpful. It still amazes us how much humidity and water is extracted from a basement. The only con is the noise, but if we are down there to watch a movie, we just turn it off, open the windows, and enjoy the room. Afterwards, we turn it back on, and let it do its thing! The entire transaction was very satisfactory and we recommend this product to others.

            • Primary use:
            • Personal
             
            5.0

            Great product

            By lg

            from New York

            About Me Homeowner

            Verified Reviewer

            Pros

            • Built in pump
            • easy to set up
            • Effective
            • Energy Efficient

            Cons

              Best Uses

              • Dank Basement
              • Summer Humidity

              Comments about Winix 50 Pint Dehumidifier (WDH851):

              I have a basement with a damp crawlspace, two sump pump systems and a humidex. The humidex is good for odors, but really does not get rid of the humidity. The crawl space is below a room which in the summer has a mildew odor so i decided to get the extra dehumidfier. I have it set up at the small entrance door, on a shelf, as I cannot place it directly in the crawl space. It was heavy to lift, but the automatic pump is working very well and comes with a long thin hose I can run to a sink. I research dehumidifiers and the pump is great as opposed to using passive drainage which has not worked well in the past.

              • Primary use:
              • Personal
               
              5.0

              Very Nice Unit

              By MPip

              from Long Island, NY

              About Me Homeowner

              Pros

              • Compact
              • Effective
              • Quiet

              Cons

              • Awkward Water Pan

              Best Uses

              • Dank Basement

              Comments about Winix 50 Pint Dehumidifier (WDH851):

              I found the water bucket a bit hard to remove, but I actually use the gravity feed drain, so it's not an issue. Otherwise, after owning it for 30 days, I'm very happy w/ the unit. I use it in my finished basement. It does a nice job down there; keeps the room comfortable.

              • Primary use:
              • Personal
               
              5.0

              A product that works extremely well.

              By The Bus Boss

              from Horsham, Pa.

              About Me Homeowner

              Pros

              • Effective
              • Energy Efficient
              • Looks Great

              Cons

              • Heavier than I thought
              • Noisier but effective

              Best Uses

              • Finished basement
              • Operational all daynight
              • Summer Humidity

              Comments about Winix 50 Pint Dehumidifier (WDH851):

              The unit is the proper size for the job. It is louder than I thought but once the humidity has reached the set level, the unit cycles to maintain which is just several times per hour. Energy efficient. We have no leaks or issues with the unit. Far lighter than our old unit.

              • Primary use:
              • Personal
               
              5.0

              Excellent product

              By tncurler

              from Sevierville, TN

              About Me Homeowner

              Pros

                Cons

                  Best Uses

                  • Dank Basement

                  Comments about Winix 50 Pint Dehumidifier (WDH851):

                  Put this down in a very humid, unfinished basement. The difference is remarkable! Extremely satisfied customer.

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